酒店回复: Thank you for letting us know your recent stay with us was a good one. We appreciate your feedback and will utilize your feedback to improve those areas of service you have noted.
酒店回复: Thank you for letting us know the service during your recent stay was generally favorable. We apologize for the inconvenience for the heat not working properly. Your response is appreciated, and thank you for taking the time to let us know how your stay was.
酒店回复: Thank you for letting us know of the service issues that you encountered. We appreciate knowing what went well and where we can improve. Your feedback is important to help us continue the service level you would expect from a Marriott hotel.
酒店回复: We appreciate your feedback and recognize we fell short of your expectations. We are hopeful you let our front desk staff know of your concerns at the time of your stay. We welcome your comments and sincerely apologize your stay was not what you expected.
酒店回复: Thank you for your favorable rating for your recent stay with the Courtyard. We appreciate knowing our service levels met your expectations, and we look forward to seeing you again.
4.0分
其他
展开
Arrived fairly late after long travel day. Easy check in. Super friendly front desk guy. I forget his name. Room was spacious and clean. Beds were incredibly comfortable! Bathroom was not as clean as it should have been which was surprising. Hairs in shower that were not ours and some hairs alongside the baseboard near the toilet. Strangely, no coffee offered in or near the lobby between 7 am and 10 am. Overall it was a good stay. We would stay again just for the comfortable beds and bedding.
展开
酒店回复: Thank you for your feedback! We will work with our leadership team to ensure this is taken care of in the future! Thank you for letting us know how your stay was and we look forward to hosting you again in the future!
4.0分
家庭亲子
展开
The tile repair in the bathroom looks tacky and the inner shower curtain liner needs to be changed. It was dirty and yellowing. It would be helpful to have a mirror somewhere in the main area of the room instead of just in the bathroom.
展开
酒店回复: Thank you for your feedback! We will use your comments to work with our leadership team to ensure this is taken care of straight away. We hope the next time you are in the area you give us another try!
2.0分
其他
At first glance, it seemed nice. But then we found a pillowcase with bloodstains and that did it for me
展开
酒店回复: Thank you for your feedback. We will be working with our leadership team to ensure this does not happen in the future!
5.0分
其他
Hotel staff were really friendly and helpful. Entire property was clean. Will be staying here again.
展开
酒店回复: Thank you so much for the fantastic review! We love to see our guest feedback and we hope to see you again the next time you are in the area!
总而言之，房间性价比很高。我们遇到的员工都很棒。周末人很多，停车位又不够，所以不得不把车停在隔壁的汽车旅馆，这家汽车旅馆也是万豪旗下的酒店。我们原本以为不需要沙发床，结果却用到了。清洁人员需要检查一下沙发床下面的地毯，因为地毯有点脏。看起来沙发床下掉落的碎屑、面包屑之类的东西已经很久了。
短期住宿
我们在这家酒店短暂入住，典型的连锁酒店，干净、友好、高效。暖气不太好，不过这可能更符合我的个人喜好，因为我没有电气工程学位。总的来说，住宿体验不错。
我们住在405房间。床垫弹簧上有一处奇怪的红色污渍，令人担忧，坐在椅子上才发现。房间总体干净宽敞。我们到达时电视开着，无法关闭或拔掉电源。我用毯子盖住电视，方便睡觉。工作人员在办理入住时很热情，大堂也很温馨，我们和一大群人坐在一起聊了几个小时。小吃/超市区出售啤酒和葡萄酒，非常棒！
前台工作人员非常友好热情。班车司机载我去机场，没有任何问题或延误。大堂的早餐/星巴克美味又方便。房间非常宽敞，配有冰箱和微波炉，还有充足的壁橱空间。离购物中心和餐厅都很近。房价比附近的其他酒店便宜得多。
一次就够了
从我走进酒店的那一刻起，我就闻到一股霉味。是不是被水浸坏了？过敏得厉害。房间还行，就是沙发形状怪怪的，很不舒服。点了个扁面包，软塌塌的，底部都烤焦了。住一次就完了。
完美的住宿地点
最后一刻决定入住，但绝对会再次入住。员工很棒，设施干净，还有漂亮的小酒馆/咖啡馆，非常适合寒冷天气的旅行。
Arrived fairly late after long travel day. Easy check in. Super friendly front desk guy. I forget his name. Room was spacious and clean. Beds were incredibly comfortable! Bathroom was not as clean as it should have been which was surprising. Hairs in shower that were not ours and some hairs alongside the baseboard near the toilet. Strangely, no coffee offered in or near the lobby between 7 am and 10 am. Overall it was a good stay. We would stay again just for the comfortable beds and bedding.
The tile repair in the bathroom looks tacky and the inner shower curtain liner needs to be changed. It was dirty and yellowing. It would be helpful to have a mirror somewhere in the main area of the room instead of just in the bathroom.
At first glance, it seemed nice. But then we found a pillowcase with bloodstains and that did it for me
Hotel staff were really friendly and helpful. Entire property was clean. Will be staying here again.