酒店回复: Hello Younggon, Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused by the age and condition of our facilities. Please note that our breakfast options are designed to cater to a wide range of preferences, and we apologize if they did not meet your expectations. While the sound of passing trains may be audible at times, we strive to minimize any disruptions to our guests' experience. We apologize for the delay in receiving your receipt via email and will ensure it is sent promptly. We appreciate your understanding and hope to welcome you back in the future.
5.0分
家庭亲子
原文
翻译提供方：Google
我喜欢它
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酒店回复: Hello laura,Nos complace saber que disfrut su estancia con nosotros. Esperamos poder darle la bienvenida de nuevo en el futuro.
1.0分
情侣出游
原文
翻译提供方：Google
浴室和淋浴太脏了，而且由于缺乏维护而不够完善
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酒店回复: Hello Victor,Thank you for your feedback. We apologize for any cleanliness issues you experienced in the bathroom and shower during your stay. Our team takes pride in providing a clean and well-maintained environment for our guests, and we apologize if we fell short of your expectations in this regard. We value your feedback and will address the matter with our housekeeping team to ensure that this does not happen in the future.
5.0分
家庭亲子
環境很好，服務很棒的！我會再住在這裏的。
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酒店回复: Hello Ming,We are delighted to hear that you enjoyed our lovely environment and excellent service! We look forward to welcoming you back soon.
1.0分
商务出差
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The rooms were supposed to be non smoking and both smelled like smoke. The women in the other room had to leave and get another room at another hotel. So in turn we payed double. No one even stayed in one of the rooms I paid for. I told the lady at the front desk and all she could say was all the rooms were non smoking.
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酒店回复: Hello Waylon,Thank you for sharing your feedback regarding your recent stay. We understand that a smoke-free environment is important, and we apologize for any inconvenience you experienced. Your comments will be noted and discussed with our team to ensure we continue to uphold our standards. We appreciate your input as it helps us enhance the guest experience. Please feel free to reach out to management directly for any further discussions.
1.0分
商务出差
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In my room, I found several cockroaches, and the mattress was extremely hard. There was also a group of people smoking right outside my door, and it sounded like people were running around in the room above mine.
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酒店回复: Hello Lorenzo,We appreciate your feedback and understand your concerns regarding your recent stay. While we strive to maintain high standards of cleanliness and comfort, it seems we fell short in some areas during your visit. Your comments will be relayed to the appropriate team for review. We hope you will consider us again in the future for a more enjoyable experience.
3.0分
其他
Maybe
Pretty good hotel for a nights stay. I’m finding that Motel 6s are really lacking in cleanliness
Disappointing
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酒店回复: Hello Jean,Thank you for sharing your feedback. We strive to maintain high cleanliness standards, and it's important for us to hear your concerns. Your comments will be forwarded to the appropriate team for their review. We appreciate your input and encourage you to share any further thoughts directly with our management for their consideration.
4.0分
其他
Place seems to have been recently renovated and looks new. Bed was not good, very uncomfortable.
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酒店回复: Hello Larry,Thank you for your feedback regarding your recent stay. It's great to hear you appreciated our renovations. We understand that comfort is essential, and your comments about the bed will be shared with our team for consideration in future improvements. We're always looking to enhance the guest experience, and your insights are invaluable in this process.
4.0分
情侣出游
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Overall stay was good. Room was very clean and spacious. AC worked great. Hallways were really warm, though. Free breakfast was provided right at 6:00am and had several options to choose from. Address listed was incorrect. Sent to wrong Super 8, Super 8 West instead of East.
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酒店回复: Hello Kristina,Thank you for your feedback on your stay. We’re glad you enjoyed your clean and spacious room and the breakfast options. We appreciate you bringing the address issue to our attention, as this can impact our guests' arrival experience. Your insights are valuable and will help us in reviewing our communication procedures. We hope you consider staying with us again in the future.
2.0分
情侣出游
Ac was off on loud all night .zero sleep.
Woke up to cockroach on the wall .
Would not recommend
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酒店回复: Hello Linda,Thank you for sharing your feedback. We take all comments seriously as they help us enhance our guest experience. We apologize for the inconvenience you faced with the AC and cleanliness during your stay. Your insights will be forwarded to the appropriate departments to ensure attention to these matters moving forward. Thank you for bringing this to our attention.
住宿条件又旧又破。早餐是麦片、松饼和华夫饼，连一个苹果都没有。火车经过时有轻微的声音，但不是很大。我索要收据，他们说会通过电子邮件发送给我，但我仍然没有收到任何消息。
我喜欢它
浴室和淋浴太脏了，而且由于缺乏维护而不够完善
環境很好，服務很棒的！我會再住在這裏的。
The rooms were supposed to be non smoking and both smelled like smoke. The women in the other room had to leave and get another room at another hotel. So in turn we payed double. No one even stayed in one of the rooms I paid for. I told the lady at the front desk and all she could say was all the rooms were non smoking.
In my room, I found several cockroaches, and the mattress was extremely hard. There was also a group of people smoking right outside my door, and it sounded like people were running around in the room above mine.
Maybe
Pretty good hotel for a nights stay. I’m finding that Motel 6s are really lacking in cleanliness
Disappointing
Place seems to have been recently renovated and looks new. Bed was not good, very uncomfortable.
Overall stay was good. Room was very clean and spacious. AC worked great. Hallways were really warm, though. Free breakfast was provided right at 6:00am and had several options to choose from. Address listed was incorrect. Sent to wrong Super 8, Super 8 West instead of East.
Ac was off on loud all night .zero sleep.
Woke up to cockroach on the wall .
Would not recommend