酒店回复: Dear Guest, thank you for choosing to stay with us. Our swimming pool is back up and running it was temporary closure for balancing chemicals. Customers safety & comfort is our top priority. Thank you. We hope to see you back in your next trip.
4.0分
情侣出游
展开
First room we were assigned to had stained comforter and sheets, pillows smelled like the cases hadn’t been changed. Light fixture in bathroom didn’t work.
We asked to change rooms, which Christi easily obliged. The comforter was better the pillows and towels didn’t smell very fresh. Bathroom mirror frame noticeably needs to be touched up with paint. Rust spots on bathtub need cleaning, yes there is a product that can take out rust or replace the tub. Headboard needs to be cleaned and polished. Looked like someone was “getting busy” against it. The rooms just need someone to get in and clean all the nooks and crannies.
展开
酒店回复: Dear Mr. Mackenzie, We truly apologize for missing out in Housekeeping service & preventative maintenance issues. We are glad that Christie was able to take care of it. We will definitely bring into attention of our Housekeeping staff & Maintenance staff to prevent future error. Thank you for your stay and we hope you will give us another opportunity to serve you better next time.
5.0分
家庭亲子
They had the best biscuits & gravy of any hotel I've ever stayed in. It was delicious and tasted like homemade.
展开
酒店回复: Dear Joel, Thank you so much for the wonderful compliment! We’re glad that you enjoyed our biscuits and gravy — our team will be delighted to hear their efforts made such an impression. We look forward to welcoming you back for another delicious breakfast soon!
4.0分
其他
展开
Average hotel, not crazy about the shower-no door or shower curtain-worst part is nothing to hang your towel on. The back if the door had a hook on it but you still have to get out of the shower dripping wet to get the towel. What an easy fix it could be!
Breakfast was ok-nothing exceptional to write home about. With all the choices in Amarillo we’ll try somewhere else next time.
展开
酒店回复: Thank you for taking the time to provide your feedback. We apologize that certain aspects of your stay did not meet your expectations. Your comments have been shared with our team as we continue to make improvements for guest comfort and convenience. We appreciate your insights and hope to have another opportunity to better serve you in the future.
5.0分
家庭亲子
It was nice. The room was very spacious and the hotel seemed extremely well-kept and fancy. Breakfast was normal hotel breakfast.
展开
酒店回复: Dear Rhoane, Thank you for sharing your feedback. We’re pleased to hear you enjoyed our spacious rooms and well-maintained property. We appreciate your comments about breakfast and hope to welcome you back soon.
5.0分
情侣出游
We were so exhausted when we got here so didn't enjoy the facilities however everything was pretty nice. Room to lobby!
展开
酒店回复: We appreciate your feedback and are pleased to know you found the room and lobby enjoyable. We hope you’ll visit again soon when you have more time to experience all that our hotel offers.
5.0分
家庭亲子
Our water was out in our apartments and the receptionist got us a room quickly and the hotel was amazingly clean and quiet
展开
酒店回复: Dear Michael, We’re so happy to hear we could provide a comfortable place for you while your apartments were without water. Thank you for mentioning our clean and quiet rooms — we’ll be sure to share your feedback with the team!
这家酒店很不错，地理位置便利，靠近高速公路入口。早餐很好，员工也很友好。
我和丈夫住得很愉快。房间很干净，也很安静。工作人员非常友善和乐于助人。谢谢你们提供了一个美好的住宿体验。
早餐不错。就在 40 号州际公路旁。
不错，但没什么特别的。
酒店干净，但略显老旧。
早餐泳池不太好，早餐机器（橙汁机、华夫饼机等）也不太好。
酒店适合一晚短暂停留。
如果长期住宿，建议选择更高档的酒店。
First room we were assigned to had stained comforter and sheets, pillows smelled like the cases hadn’t been changed. Light fixture in bathroom didn’t work.
We asked to change rooms, which Christi easily obliged. The comforter was better the pillows and towels didn’t smell very fresh. Bathroom mirror frame noticeably needs to be touched up with paint. Rust spots on bathtub need cleaning, yes there is a product that can take out rust or replace the tub. Headboard needs to be cleaned and polished. Looked like someone was “getting busy” against it. The rooms just need someone to get in and clean all the nooks and crannies.
They had the best biscuits & gravy of any hotel I've ever stayed in. It was delicious and tasted like homemade.
Average hotel, not crazy about the shower-no door or shower curtain-worst part is nothing to hang your towel on. The back if the door had a hook on it but you still have to get out of the shower dripping wet to get the towel. What an easy fix it could be!
Breakfast was ok-nothing exceptional to write home about. With all the choices in Amarillo we’ll try somewhere else next time.
It was nice. The room was very spacious and the hotel seemed extremely well-kept and fancy. Breakfast was normal hotel breakfast.
We were so exhausted when we got here so didn't enjoy the facilities however everything was pretty nice. Room to lobby!
Our water was out in our apartments and the receptionist got us a room quickly and the hotel was amazingly clean and quiet