Hotel has potential, but little run down and outdated, the room i stayed in barely had water pressure to get shampoo out of my hail
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酒店回复: Thank you for your feedback. We apologize that our hotel and accommodations did not meet your expectations. We are dedicated to providing an exceptional experience for our guests and are continually working on improvements. Your input is very valuable, and we will take your comments into account as we make enhancements. We hope to have the opportunity to serve you better during your next visit.
5.0分
家庭亲子
clean facility, good breakfast buffet, and evening meal, access to the sports arena for curling events - our reason for the stay
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酒店回复: It is wonderful to hear you had an enjoyable stay at our Sheraton Sioux Falls Hote. Our breakfast selection, and clean accommodations are typically the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, thank you for your business, and please come back soon.
5.0分
商务出差
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The room was clean, however, it was only cleaned once in the 4 days we stayed there. The management booked large groups and had to turn over a large amount of rooms with inadequate staff. The hotel lobby was clean. The staff were all wonderful. The drivers of the van were outstanding. The bed was very comfortable and the sheets were nice.
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酒店回复: While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience.
3.0分
其他
Tv remote was nowhere to be found. Parking wasn’t the greatest. The shower had zero water pressure
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酒店回复: We are sorry to hear that your room lacked a TV remote, that you experienced parking inconvenience, and that you had water pressure issues. Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. We hope to WOW upon your return.
酒店非常漂亮，所有家具都保养得很好。大堂的喷泉很美，而且还提前给我办理了入住，真的非常感谢，因为我长途跋涉，非常疲惫。超级棒的酒店，强烈推荐！
很好！
早餐棒极了！女主人/服务员非常热情，把这里当成自己的家一样，不停地打扫和工作。
我们四点办理入住时，几个员工聚在一起聊天，我们等着办理入住……（只有一次机会留下第一印象）……最好还是躲在墙后面聚聚/聊天/开开会……
唯一的缺点：窗帘、地毯、微波炉和家具都磨损了……非常破旧……以我们付的价格来说，这实在不值。（403房间）
场地没有打扫，到处都是垃圾，而且最近一个月风很大。（每天都要清扫一下？）
总体而言：不太适合举办会议/婚礼派对之类的活动……不过我们只是在丹尼桑福德酒店住了两晚，打了曲棍球。
酒店很旧，但很干净，但没有折叠沙发床的床单……这对于家庭旅行来说是必不可少的，而且深夜非常吵闹，而且晚上 11 点后工作人员没有要求客人尊重其他客人。
工作人员非常友好。房间很干净。唯一不足的是折叠沙发没有床单，床单在前台有。
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Hotel has potential, but little run down and outdated, the room i stayed in barely had water pressure to get shampoo out of my hail
clean facility, good breakfast buffet, and evening meal, access to the sports arena for curling events - our reason for the stay
The room was clean, however, it was only cleaned once in the 4 days we stayed there. The management booked large groups and had to turn over a large amount of rooms with inadequate staff. The hotel lobby was clean. The staff were all wonderful. The drivers of the van were outstanding. The bed was very comfortable and the sheets were nice.
Tv remote was nowhere to be found. Parking wasn’t the greatest. The shower had zero water pressure