酒店回复: Dear Guest, Thank you for your kind words! We're thrilled that our hotel has become your go-to place when visiting your mom. It’s wonderful that the convenience, comfort, and nostalgic feel of East Coast living make your stay memorable. We're also happy to know that you've had no issues with parking and that our staff has made you feel welcome. We truly appreciate your continued trust in Extended Stay America, and we look forward to welcoming you back on your next visit.Sincerely,Hotel Management
酒店回复: Dear April, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for the breakfast, service issue, and the noise concern you had while with us. We understand the importance of a good night’s rest and a relaxing stay. We will address each of your concerns as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback, as it will help us improve the experience for future guests. We hope you will return to experience the stay you deserve!Sincerely,Hotel Management
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完成工作。
提供基本舒适设施。前台礼貌而专业。房间可以更新,但很舒适。完成当晚的工作
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酒店回复: Dear Guest,We’re glad that our team made a positive impression with their professionalism and that the room served its purpose for your stay. We appreciate your input regarding room updates, and we’re continually working to improve our facilities to provide a better experience for our guests. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
这家酒店非常适合住一晚。
简单,没有多余的设施。
房间很干净,床也很舒服。
电梯坏了,晚上街上的噪音很大。
注意,早餐就只有咖啡和一些小蛋糕。
房间超大。
房间很大,带小厨房(不提供餐具和盘子,需要通过前台安排),但配备了全尺寸冰箱、微波炉、炉灶和洗碗机。桌椅也很不错。我们只在这里过夜,但正如名字所说,如果长期住宿,外出就餐会很麻烦,这里非常适合。而且非常安静。
我会再次入住!
入住流程很棒!帮我办理入住的人超级友善,人也很好(而且到得有点晚!)。单凭这一点,我以后出差时肯定会再次选择这里。
我的房间也很棒——干净又“吸引人”。
我喜欢这个房间,可惜我住了两天,房间没有一天被打扫过,垃圾也没有被扔掉,我不得不买新的毛巾,因为桌子上从来没有毛巾,我需要毛巾来洗澡,住宿费和100美元的押金让我很失望
工作人员很棒,我喜欢酒店宁静的氛围。只是我被我楼层的气味吓了一跳。我不知道这是因为有人在房间里做饭,还是只是我楼层的气味。我去了其他楼层,只是想看看这是否是我一个人的,结果确实是。除此之外,一切都很好,我觉得这只是个例,所以我觉得没有必要抱怨。事实上,一旦我进入我的房间,我就会完全忘记那股气味。
我搬离了家,但每个月去看妈妈的时候我都喜欢住在这里。方便又快捷。让我想起了东海岸的生活。我的车从来没有出过任何问题,工作人员也很好!
免费早餐包括包装好的燕麦片和温水,没有牛奶,咖啡加奶精……就这样。什么都没有
只有前台提供吹风机。当我要求延迟退房至中午 12 点而不是上午 11 点时,Abel 拒绝了。你必须在上午 11 点离开,没有例外。我不会再回来了……而且,我不是凯伦
办理入住手续的那位先生很粗鲁,他们给我们安排的房间,邻居很吵。他们的早餐只有松饼和普通的**棒,没有咖啡奶精。我们不会再住在这里了,这又延长了美国。
完成工作。
提供基本舒适设施。前台礼貌而专业。房间可以更新,但很舒适。完成当晚的工作
房间很不错。