酒店回复: Hello Abdiel,Thank you for your feedback! We're glad to hear you enjoyed a peaceful stay. We strive to create a relaxing atmosphere for our guests. Your insights are valuable, and we hope to welcome you back soon for another tranquil experience.
5.0分
其他
原文
翻译提供方：Google
舒适
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酒店回复: Hello Jose,Agradecemos que compartas tus pensamientos sobre la comodidad de tu estancia. Nos alegra saber que la comodidad fue de tu agrado. Tu opinión es importante para nosotros y ayuda a mejorar constantemente la experiencia de nuestros huéspedes. Esperamos que hayas disfrutado del resto de tu tiempo con nosotros y que consideres regresar en el futuro para vivir más momentos agradables.
3.0分
情侣出游
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Front desk staff were very nice, check in & out was quick & easy. Room was decently clean and everything worked correctly, but was a little rough around the edges (fraying carpet, stained curtains, top of the desk chair was peeling). There was a noticeable stale/musty odor in the room.
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酒店回复: Hello Scott,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that our front desk staff provided a positive experience and that check-in and check-out were efficient. Your observations about the room's condition and odor are valuable and will be shared with our management team for their consideration. We strive to create a comfortable environment for all our guests and appreciate your input as we continue to improve.
3.0分
其他
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The room was clean and spacious. However, there was a very strong odor. We opened the window to air out the room, but the smell did not go away. I had to sleep with a cover over my head the whole night because of the strong odor. I think the smell comes from old carpet
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酒店回复: Hello Ashley,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you found the room clean and spacious, but we regret that you experienced an odor issue during your visit. Your comments about the carpet will be noted for our management team's review as they continue to enhance guest experiences. We appreciate your insights, which help us in our commitment to improvement, and hope you consider staying with us again in the future.
5.0分
其他
Room was clean and quiet staff was courteous and efficient. Surrounding area was safe and several dining options within walking distance.
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酒店回复: Hello Richard,Thank you for your feedback! We're glad to hear you enjoyed the clean and quiet room, as well as the courteous staff. It’s great that you found the surrounding area safe with dining options nearby. We hope to welcome you back on a future visit to enjoy more of what our location has to offer.
2.0分
其他
Noise from neighboring room kept me awake all night. (Turned ours off). Tattered rug, chipped paint, beds comfortable tho.
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酒店回复: Hello linda,Thank you for sharing your feedback. We're glad to hear you found the beds comfortable, but we regret to learn that you experienced noise disturbances and maintenance issues during your stay. Your input is valuable and will be shared with our team for their review, as we continually strive to enhance the guest experience. We hope you will consider staying with us again in the future.
5.0分
其他
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Perfect for a cheap stop-over with my family. We stay here almost every time we pass through Mount Vernon. Comfy beds, clean room, good service, and great location. Breakfast is only okay, but that’s what I expect from an inexpensive stop-over hotel. Absolutely worth staying for the price.
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酒店回复: Hello Heidi,Thank you for sharing your experience! We’re glad to hear that you and your family find our hotel to be a perfect stop-over with comfy beds and good service. Your feedback on breakfast is appreciated, as we continuously assess ways to enhance our offerings. We look forward to welcoming you back on your next visit to Mount Vernon, where we strive to provide a comfortable stay for all our guests.
3.0分
其他
Bad smell. Dirty carpets. No lock on door. However staff was friendly and apologized for no door lock. Check in and out was easy
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酒店回复: Hello Susan, Thank you for sharing your feedback. We are pleased to hear that our staff made a positive impression during your stay, and we appreciate your comments regarding the check-in and check-out process. We value your insights on the cleanliness and maintenance aspects, and we will ensure your concerns are noted for future enhancements. Your experience is important to us, and we hope to better meet your expectations in the future.
5.0分
情侣出游
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Nice quiet room. Small but tasty breakfast. We need an accessible room and this one was very accessible (not all rooms are) and even had a shower bench. Great deal for the money
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酒店回复: Hello Barbara, Thank you for sharing your experience! We're pleased to hear that you enjoyed the quiet room and found the breakfast to your liking. It's great to know that our accessible room met your needs and that the amenities were helpful during your stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit!
2.0分
其他
Cleanliness was fine. There was a terrible smell to the room that smelled like a baby’s diaper.
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酒店回复: Hello Mark,Thank you for your feedback regarding the cleanliness and odor in your room. We take guest comments seriously, and your input is invaluable as we strive to enhance our services and accommodations. Please be assured that we will share your concerns with our management team for further consideration. We appreciate your insights and hope you had a pleasant stay otherwise. We hope to welcome you back for a better experience in the future.
非常平静
舒适
Front desk staff were very nice, check in & out was quick & easy. Room was decently clean and everything worked correctly, but was a little rough around the edges (fraying carpet, stained curtains, top of the desk chair was peeling). There was a noticeable stale/musty odor in the room.
The room was clean and spacious. However, there was a very strong odor. We opened the window to air out the room, but the smell did not go away. I had to sleep with a cover over my head the whole night because of the strong odor. I think the smell comes from old carpet
Room was clean and quiet staff was courteous and efficient. Surrounding area was safe and several dining options within walking distance.
Noise from neighboring room kept me awake all night. (Turned ours off). Tattered rug, chipped paint, beds comfortable tho.
Perfect for a cheap stop-over with my family. We stay here almost every time we pass through Mount Vernon. Comfy beds, clean room, good service, and great location. Breakfast is only okay, but that’s what I expect from an inexpensive stop-over hotel. Absolutely worth staying for the price.
Bad smell. Dirty carpets. No lock on door. However staff was friendly and apologized for no door lock. Check in and out was easy
Nice quiet room. Small but tasty breakfast. We need an accessible room and this one was very accessible (not all rooms are) and even had a shower bench. Great deal for the money
Cleanliness was fine. There was a terrible smell to the room that smelled like a baby’s diaper.