酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Laredo. I understand your disappointment regarding the condition of the pillows and the limitations on fresh towels. I also regret to hear that housekeeping services were not provided during your two-night stay and that you had to manage your own trash.Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you for choosing Red Roof. We hope we have the opportunity to see you again in the future.Sincerely,ReyRed Roof ManagementRediResponse Specialist
1.0分
情侣出游
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翻译提供方：Google
真的太糟糕了，超级脏，毛巾、厕所、浴室，一切都很糟糕。
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酒店回复: Querido huésped del hotel:Gracias por tomarse el tiempo de contarnos su experiencia en el Red Roof Inn Laredo. Es desalentador saber que la limpieza de su habitación, especialmente las toallas y el baño, no cumplió con sus expectativas ni con nuestros estándares. Acepte mis más sinceras disculpas por esta situación inaceptable.En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir tus inquietudes. Esperamos que nos brinde la oportunidad de brindarle una mejor estadía la próxima vez que esté en el área.Atentamente,AnnGestión del techo rojoEspecialista en RediResponse
3.0分
家庭亲子
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翻译提供方：Google
房间有股难闻的气味，而且不干净！
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Laredo. I am very sorry to hear that you encountered an odor and cleanliness issues in your room. Please accept our apologies for this experience.Your feedback is valuable and we will address these points with our team to ensure improvements in our service delivery. We would appreciate the opportunity to welcome you again at Red Roof and provide you with an improved experience during your future travels.Very truly yours,ErikaRed Roof Management RediResponse Specialist
性价比很高，距离车站很近，房间也很大，而且服务很好，德州人就是热情，对面是麦当劳，隔壁就是汽车站，楼下免费停车位，
位置很好，步行不到10分钟就有一家24小时快餐店。不过，WiFi信号有点弱。
咖啡供应有限。每位客人只能得到一小杯泡沫杯咖啡。无法用我自己的咖啡杯续杯。
位置很好，安静干净，前台服务周到。
很棒的酒店
好超级
太不诚实了！我们离开时把一些东西留在了酒店。不到半小时我们回去，他们却说东西都没了，也就是说东西被偷了，而且当时甚至还没到退房时间。
枕头又旧又薄。如果需要更多毛巾，必须把用过的毛巾带回去更换。我们住了两晚，但他们不打扫卫生；垃圾必须自己带走。请考虑改进这些方面。
真的太糟糕了，超级脏，毛巾、厕所、浴室，一切都很糟糕。
房间有股难闻的气味，而且不干净！