酒店回复: Thank you for your review. We have had the a/c and the elevator serviced recently.Due to the age of the building and the original design there were never any stairs leading to the ground floor, all stairs led to outside. When the building was converted from a department store and offices in 2001 the engineers on the project could not put stairs in with compromising the integrity of the building.
5.0分
家庭亲子
原文
翻译提供方：Google
就在基恩市中心，老式砖砌建筑维护良好，房间宽敞，服务一流。
酒店回复: Thank you for your review!
5.0分
其他
Staff was great . Upgraded my room since my room was not ready when I got there. Great location and front desk was very informative on the area
4.0分
其他
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Room was clean, staff helpful, nice location downtown with free parking, but the AC/heater fan was loud & distracting. Eventually I was able to go to sleep. I mentioned it when I checked out and it seems like others have had the same complaint. Staff said they are planning to replace the fan units.
5.0分
情侣出游
Front desk pleasant and helpful
Breakfast was good
Room was spacious and clean
Able to walk to shopping and dining.
4.0分
其他
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The hotel is beautiful and perfectly located. The staff are so friendly and very helpful. Beds are fabulous, though pillows have no support. Food is delicious and has a number of non-dairy/non-meat options, though there is NO hot water for oatmeal or tea, nor microwave located by dining area. (wonderfully the staff used their kitchen to heat some for me!) The a/c and heat systems are aged and unreliable, (we froze this time though the room temp said 74!) but we hear they're soon to get a 60k HVAC renovation (!). We wouldn't *hesitate* to stay here again.
可惜的是，无烟特大床套房房间里有异味，而且枕头是我住过最不舒服的。我们住了两晚，感觉不太好。
员工友善，价格实惠，地理位置绝佳。
很棒的历史酒店。我们住在阁楼房间，对于家庭来说是个绝佳的选择，因为一个房间可以有两个独立的睡眠空间。而且它有两间浴室！楼上的空调启动时有点吵，而且漂亮优雅的窗户顶部没有遮阳帘，早上起床很早。但除此之外，房间很棒！
他们不每天清理床铺。
房间清洁有限且不定期。
房间很大，但空调声音很大，还会往房间里喷冰。电梯速度非常慢，虽然有楼梯可以离开大楼，但没有楼梯可以通往大堂或其他公共区域。
就在基恩市中心，老式砖砌建筑维护良好，房间宽敞，服务一流。
Staff was great . Upgraded my room since my room was not ready when I got there. Great location and front desk was very informative on the area
Room was clean, staff helpful, nice location downtown with free parking, but the AC/heater fan was loud & distracting. Eventually I was able to go to sleep. I mentioned it when I checked out and it seems like others have had the same complaint. Staff said they are planning to replace the fan units.
Front desk pleasant and helpful
Breakfast was good
Room was spacious and clean
Able to walk to shopping and dining.
The hotel is beautiful and perfectly located. The staff are so friendly and very helpful. Beds are fabulous, though pillows have no support. Food is delicious and has a number of non-dairy/non-meat options, though there is NO hot water for oatmeal or tea, nor microwave located by dining area. (wonderfully the staff used their kitchen to heat some for me!) The a/c and heat systems are aged and unreliable, (we froze this time though the room temp said 74!) but we hear they're soon to get a 60k HVAC renovation (!). We wouldn't *hesitate* to stay here again.