酒店回复: Thank you Flavia, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business. Sincerely, Rahul Patel, Guest Service Manager
4.0分
其他
原文
翻译提供方:Google
维修女孩没有做房间维护,但其他一切都很好。
1.0分
情侣出游
展开
The hotel is under construction, which is a good thing for companies to look for ways to improve.
The off-putting thing was that the primary staff struggled to be kind, transparent, and informative.
The hotel has 30+ photos listed,
most of the suite room photos appear to a full kitchenette. However, i had to pay an upcharge to have such a room. The upcharge was a minimal upgrade as it still had extremely worn outdated furniture, stained carpeting, broken draws, and no dish liquid or dishwasher was provided. All of the untensils and cookwear were completely worn. The jetted tub was filthy, you could see the filter wasn't been properly cleaned.
I hate writing this review because it seems to be a small business looking to improve. However, get someone at the front who can properly guide guest through the experience of being at their establishment.
展开
酒店回复: Thank you Veda, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business. Sincerely, Rahul Patel, Guest Service Manager
4.0分
其他
展开
Carpet and chair had stains. No one available to answer the phone when calling. Information online says hotel is permanently closed so that can leave people confused after booking especially since no one answers the phone
展开
酒店回复: Thank you China, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business. Sincerely, Rahul Patel, Guest Service Manager
5.0分
其他
I was super safe and comfortable, I just wished their gym room was more useful that’s all .
展开
酒店回复: Thank you Latonya, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business. Sincerely, Rahul Patel, Guest Service Manager
5.0分
情侣出游
展开
The guys at the front desk for very nice and friendly. The room was bigger and better than I expected it to be especially for the price. I didn't get a room with the kitchen but there was a microwave and a small refrigerator in the room that we put to use. I do plan on going back
展开
酒店回复: Thank you Gary, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business. Sincerely, Rahul Patel, Guest Service Manager
1.0分
情侣出游
展开
The room was very musty smelling all around, dirty with stained carpets and furniture. There was black mold on the wall in the bathroom. Food stains on the walls that were never wiped off.
Breakfast included cereal bread bagels.
Pancake machine was broken. No healthy choices. No artificial sweeteners (diabetic)
I would not recommend this hotel to anyone.
展开
酒店回复: Thank you Dawn, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business. Sincerely, Rahul Patel, Guest Service Manager
4.0分
家庭亲子
展开
We stayed in this hotel for 1 night and it met our needs. The room was affordable and everything was in working condition. Upon entry we noticed a trace of unpleasant smell but once we opened the window it went away.. The ac worked fine but why if we can open the window to get fresh air quickly. The blankets looked lumpy but the bedding was whity white and cripspy.. The breakfast was limited to bagels, toasts, cereal, pancakes, yogurt and oatmeal packages. The walls seem to be paper thin and it was the only negative part for me. We could hear people talking on one side , walking on the other side and even smore int the hallway. They all calmed down by 11 pm. They staff was friendly. Overall we were happy with our stay.
展开
酒店回复: Thank you Sergiy, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business and we hope to see you again. Sincerely, Rahul Patel, Guest Service Manager
2.0分
情侣出游
1 set of towels, not a Radisson hotel at all. Pool not heated no jacuzzi despite the pics.
展开
酒店回复: Thank you Dominique, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business. Sincerely, Rahul Patel, Guest Service Manager
5.0分
商务出差
展开
We need new bath towels and sheets for the bedroom. Staff are excellent and they are always very helpful. Laundry needs to have a door that locks like the bedroom key so we don’t have people that isn’t guess at the hotel doing laundry. Parking is good
展开
酒店回复: Thank you Geraldo, for taking the time to complete our guest satisfaction survey. We appreciate the feedback. On behalf of our entire staff at Country Suites we thank you for your business. Sincerely, Rahul Patel, Guest Service Manager
电梯暂时不能运行,确切地说是 3 楼,只能到 2 楼,之后就必须走楼梯了。
维修女孩没有做房间维护,但其他一切都很好。
The hotel is under construction, which is a good thing for companies to look for ways to improve.
The off-putting thing was that the primary staff struggled to be kind, transparent, and informative.
The hotel has 30+ photos listed,
most of the suite room photos appear to a full kitchenette. However, i had to pay an upcharge to have such a room. The upcharge was a minimal upgrade as it still had extremely worn outdated furniture, stained carpeting, broken draws, and no dish liquid or dishwasher was provided. All of the untensils and cookwear were completely worn. The jetted tub was filthy, you could see the filter wasn't been properly cleaned.
I hate writing this review because it seems to be a small business looking to improve. However, get someone at the front who can properly guide guest through the experience of being at their establishment.
Carpet and chair had stains. No one available to answer the phone when calling. Information online says hotel is permanently closed so that can leave people confused after booking especially since no one answers the phone
I was super safe and comfortable, I just wished their gym room was more useful that’s all .
The guys at the front desk for very nice and friendly. The room was bigger and better than I expected it to be especially for the price. I didn't get a room with the kitchen but there was a microwave and a small refrigerator in the room that we put to use. I do plan on going back
The room was very musty smelling all around, dirty with stained carpets and furniture. There was black mold on the wall in the bathroom. Food stains on the walls that were never wiped off.
Breakfast included cereal bread bagels.
Pancake machine was broken. No healthy choices. No artificial sweeteners (diabetic)
I would not recommend this hotel to anyone.
We stayed in this hotel for 1 night and it met our needs. The room was affordable and everything was in working condition. Upon entry we noticed a trace of unpleasant smell but once we opened the window it went away.. The ac worked fine but why if we can open the window to get fresh air quickly. The blankets looked lumpy but the bedding was whity white and cripspy.. The breakfast was limited to bagels, toasts, cereal, pancakes, yogurt and oatmeal packages. The walls seem to be paper thin and it was the only negative part for me. We could hear people talking on one side , walking on the other side and even smore int the hallway. They all calmed down by 11 pm. They staff was friendly. Overall we were happy with our stay.
1 set of towels, not a Radisson hotel at all. Pool not heated no jacuzzi despite the pics.
We need new bath towels and sheets for the bedroom. Staff are excellent and they are always very helpful. Laundry needs to have a door that locks like the bedroom key so we don’t have people that isn’t guess at the hotel doing laundry. Parking is good