酒店回复: Thank you for sharing your feedback. We sincerely apologize for the condition of the pool during your stay. This is not the experience we want for our guests, and your comments have been shared with our maintenance team for immediate attention. We appreciate your honesty and hope to offer a much better experience in the future.
1.0分
其他
Run down property and rooms. Moldy bathroom, broken plumbing fixtures and filthy upholstery. Don't believe the pictures, this place is a dump.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the condition of the property and the issues you encountered with cleanliness and maintenance. This is not the experience we aim to provide. Your comments have been shared with our management and maintenance teams for immediate review. We truly appreciate your honesty and the opportunity to address these concerns.
5.0分
其他
The room was not clean there were cigarettes Tabacco on the night stand and dirt on the floor the phone in the room was broken just to name a few things.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. This is far below the standards we strive to maintain. Your comments have been shared with our housekeeping and maintenance teams for immediate attention. We truly appreciate your honesty and the opportunity to improve.
3.0分
情侣出游
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Internet was goid, there is no microwave, no coffee machine not very clean around the property i would not recommend this location at all. And would not use again.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear the internet worked well during your stay, but we sincerely apologize for the lack of in-room amenities and the cleanliness concerns you experienced. Your comments have been shared with our housekeeping and management teams for review. We appreciate your honesty and regret that we did not meet your expectations.
5.0分
其他
Nice clean room. The grounds needed to be cleaned and tended to. The staff was very friendly. No complaints other than the parking lot and grounds.
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酒店回复: Hello Kathleen, Thank you for your thoughtful feedback. We’re happy to hear you enjoyed the clean room and friendly service from our team. Your comments about the parking lot and grounds are appreciated we’ll be sure to address this with our maintenance team. We look forward to making your next stay even better.
1.0分
家庭亲子
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The place was not finished , under developed , still had a lot of construction that need to be done on it. The room was horrible and not the room that I requested and argued with the staff members that had to be right and all had bad attitudes on Ask if you can fix the problem, just a horrible horrible experience and will never ever step for that place ever again and will let all my veteran friends know that especially handicap like I am
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酒店回复: Dear Richard,Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you faced during your stay, particularly regarding the unfinished aspects of our property and the issues with your room. It's disheartening to hear that our staff did not meet your expectations in terms of service, especially when you were seeking assistance. Your feedback is invaluable, and we will address these concerns to improve our guest experience.We appreciate your insights and hope to make the necessary changes for future guests. Thank you for your understanding.
房间潮湿，设施老旧，位置差，离大西洋城很远，中国同胞千万别踩坑、入住后我和儿子哭的心都有，而且不让取消订单
我住在一个舒适的房间。
非常安静
很好，只是我认为价格应该下降。
我们不喜欢它。泳池很泥泞。
Run down property and rooms. Moldy bathroom, broken plumbing fixtures and filthy upholstery. Don't believe the pictures, this place is a dump.
The room was not clean there were cigarettes Tabacco on the night stand and dirt on the floor the phone in the room was broken just to name a few things.
Internet was goid, there is no microwave, no coffee machine not very clean around the property i would not recommend this location at all. And would not use again.
Nice clean room. The grounds needed to be cleaned and tended to. The staff was very friendly. No complaints other than the parking lot and grounds.
The place was not finished , under developed , still had a lot of construction that need to be done on it. The room was horrible and not the room that I requested and argued with the staff members that had to be right and all had bad attitudes on Ask if you can fix the problem, just a horrible horrible experience and will never ever step for that place ever again and will let all my veteran friends know that especially handicap like I am