酒店回复: Thank you for sharing your feedback. We sincerely apologize for the condition of the pool during your stay. This is not the experience we want for our guests, and your comments have been shared with our maintenance team for immediate attention. We appreciate your honesty and hope to offer a much better experience in the future.
1.0分
情侣出游
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The beds once you sat on them you collapsed onto them, couldn't find the microwave and the fridge then realized that it was in the tv entertainment center. And had no coffee machine. And tv shut off automatically without me having set that or knowing that is hiw it was aet uup. Not worth it.
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酒店回复: Dear Raymond, Thank you for sharing your feedback regarding your recent stay with us. We’re sorry to hear that the comfort of our beds did not meet your expectations and that you encountered difficulties locating the microwave and fridge. Your observations about the coffee machine and TV functionality are also noted, and we appreciate you bringing these matters to our attention. We strive to provide a pleasant experience for all our guests, and your insights will help us improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
1.0分
其他
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There was a lot of noise they were working on a unit at 6 630 at night trying to relax I don't want to here a bunch of noise the phone in the room did not work the shower head was not working so no it was not a good stay and people at night yelling making a lot of noise
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酒店回复: Dear Ronald, Thank you for sharing your feedback with us. We sincerely apologize for the disturbances you experienced during your stay, particularly the noise from maintenance work and the shouting from other guests. We understand how vital a peaceful environment is for relaxation. Additionally, we regret the inconvenience caused by the non-functional phone and shower head in your room. Your concerns are important to us, and we will address these issues with our team to enhance the experience for future guests
4.0分
朋友出游
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This hotel is very convenient to AC ******* and a number of low-key restaurants, gas stations and retail. It isn’t fancy by any means but it was incredibly affordable and had a microwave and mini fridge in the room. The beds were comfortable and I slept remarkably well. The only piece of advice I would give management is to consider providing a coffeemaker in the room. (There’s coffee in the lobby, but I didn’t try it. We went for breakfast at a nearby diner.)
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酒店回复: Dear Janet, Thank you for your thoughtful review! We're glad to hear that you found our location convenient and enjoyed the comfort of your room. We appreciate your feedback regarding the addition of coffeemakers in the rooms, and we’ll certainly take that into consideration. It’s great to know you had a restful sleep and made the most of our amenities. We hope to welcome you back for another stay in the future!
3.0分
情侣出游
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The room wasn’t the best nor the jacuzzi bubbles wasn’t working the faucet was wiggling the safety doors was completely open which is not safe. But other then that I guess it was ok.
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酒店回复: Dear Yolanda, Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered with your room, the jacuzzi, and the safety doors. Your feedback is invaluable, and we will address these concerns with our maintenance team to ensure improvements are made. We appreciate your understanding and are glad to hear that, despite these challenges, your stay was okay. We hope to welcome you back for a more enjoyable visit in the future.
1.0分
其他
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It was a very unsanitary environment. The outside smelled of sewer, was littered with trash, the bathroom shower head did not work properly and there were gnats coming out of the sink. There was no Manager onsite to handle any concerns and I was refused my money back for the 2 day stay and had to book another room for the second day somewhere else because of the very poor conditions. I would like my money refunded back to me for the two days that were booked there.
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酒店回复: We sincerely apologize for the experience you encountered during your stay. We take these concerns very seriously and regret that the condition of the property did not meet your expectations. Your feedback has been shared with our management team to address sanitation, maintenance, and guest services immediately. We value your feedback and hope to restore your trust in our property.
4.0分
其他
Not bad… you get what you pay for … basic…nothing negative… we needed to sleep and rest and we got that.
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酒店回复: We’re glad we could provide a comfortable place for rest during your stay. It’s great to hear that your expectations were met, and we appreciate your feedback. We look forward to hosting you again whenever you need a simple, restful stay.
我住在一个舒适的房间。
房间潮湿，设施老旧，位置差，离大西洋城很远，中国同胞千万别踩坑、入住后我和儿子哭的心都有，而且不让取消订单
非常安静
我们不喜欢它。泳池很泥泞。
The beds once you sat on them you collapsed onto them, couldn't find the microwave and the fridge then realized that it was in the tv entertainment center. And had no coffee machine. And tv shut off automatically without me having set that or knowing that is hiw it was aet uup. Not worth it.
There was a lot of noise they were working on a unit at 6 630 at night trying to relax I don't want to here a bunch of noise the phone in the room did not work the shower head was not working so no it was not a good stay and people at night yelling making a lot of noise
This hotel is very convenient to AC ******* and a number of low-key restaurants, gas stations and retail. It isn’t fancy by any means but it was incredibly affordable and had a microwave and mini fridge in the room. The beds were comfortable and I slept remarkably well. The only piece of advice I would give management is to consider providing a coffeemaker in the room. (There’s coffee in the lobby, but I didn’t try it. We went for breakfast at a nearby diner.)
The room wasn’t the best nor the jacuzzi bubbles wasn’t working the faucet was wiggling the safety doors was completely open which is not safe. But other then that I guess it was ok.
It was a very unsanitary environment. The outside smelled of sewer, was littered with trash, the bathroom shower head did not work properly and there were gnats coming out of the sink. There was no Manager onsite to handle any concerns and I was refused my money back for the 2 day stay and had to book another room for the second day somewhere else because of the very poor conditions. I would like my money refunded back to me for the two days that were booked there.
Not bad… you get what you pay for … basic…nothing negative… we needed to sleep and rest and we got that.