酒店回复: Hello Maria,Agradecemos tus comentarios sobre tu estancia. Lamentamos que la habitación no cumpliera con tus expectativas y que tuviste inconvenientes con el estado de la alfombra. Nos alegra saber que apreciaste la presencia de la nevera y el microondas. Tu opinión es valiosa y será compartida con el equipo correspondiente para futuras mejoras en la experiencia de nuestros huéspedes.
5.0分
家庭亲子
原文
翻译提供方:Google
非常好 一切都很干净
非常亲切的关注
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酒店回复: Hello Eleazar,Thank you for sharing your positive feedback on the cleanliness and friendliness of our staff. We appreciate your kind words and hope to welcome you back in the future.
5.0分
其他
原文
翻译提供方:Google
出色的
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酒店回复: Hello Scott,We are elated to hear that you had an excellent experience during your stay with us. Your positive feedback is truly appreciated, and we look forward to welcoming you back in the future for another fantastic stay.
3.0分
其他
原文
翻译提供方:Google
肮脏、安全差
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酒店回复: Hello Patricia, We regret to hear your concerns regarding cleanliness and security. Your feedback is valuable for our ongoing efforts to enhance our guests' experience. We recommend reaching out to our management team directly to address your specific experiences during your stay. Thank you for taking the time to share your feedback with us.
5.0分
其他
原文
翻译提供方:Google
出色的
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酒店回复: Hello Adriana,We appreciate your positive feedback and are thrilled you had a great experience at our hotel. Thank you for choosing to stay with us, we hope to welcome you back in the future!
4.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Hello Kenneth,We appreciate your feedback and apologize for any inconveniences experienced during your stay. Guest satisfaction is important to us, and we will share your comments with our team for improvement. We hope to have the opportunity to welcome you back in the future.
1.0分
情侣出游
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The air conditioning was very loud, the light in the bathroom had to be shook to come on. The clerk referred to the rooms on the first floor when in reality the rooms were in the basement of the building. The motel is in the middle of truck city, and right in front of Interstate 40, so all you hear are trucks. It was very difficult to find the entrance and difficult to find anything else, expecially restaurants.
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酒店回复: Hello Roberta,Thank you for sharing your feedback. We appreciate your insights regarding the air conditioning and bathroom lighting, as well as the location and accessibility challenges you encountered. Your comments are valuable for future improvements, and we'll make sure they are shared with the appropriate departments for consideration. We hope that, despite these challenges, you found some aspects of your stay enjoyable.
3.0分
其他
Very nice staff but room is old furniture old but for price and just traveling through by myself it was okay.
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酒店回复: Hello Joseph,Thank you for sharing your feedback. We’re glad to hear that our staff made a positive impression during your stay. We appreciate your comments regarding the room furnishings, as we continuously evaluate areas for improvement. We hope your travels treated you well and that you had a pleasant journey.
房间满足了我所有需求。虽然我在线上已经付过款,但入住时还是被重复收费了,不过酒店管理人员很快就解决了这个问题。没有其他抱怨。
还可以。我比原计划少住了一天。
房间看起来那么贵,价格也太贵了。地毯上有一小块碎屑,我把它弄到脚上了!床很小,而且有股烟味!最棒的是,房间里有冰箱和微波炉!
非常好 一切都很干净
非常亲切的关注
出色的
肮脏、安全差
出色的
好的
The air conditioning was very loud, the light in the bathroom had to be shook to come on. The clerk referred to the rooms on the first floor when in reality the rooms were in the basement of the building. The motel is in the middle of truck city, and right in front of Interstate 40, so all you hear are trucks. It was very difficult to find the entrance and difficult to find anything else, expecially restaurants.
Very nice staff but room is old furniture old but for price and just traveling through by myself it was okay.