酒店回复: Hello Esaul del,Nos alegra saber que tu experiencia fue positiva. Agradecemos tus comentarios y esperamos poder darte la bienvenida nuevamente en el futuro. Siempre nos esforzamos por brindar una estancia agradable a nuestros huéspedes. Si deseas compartir más detalles, no dudes en hacernoslo saber en tu próxima visita. ¡Gracias por elegirnos!
3.0分
家庭亲子
The staff was nice, but short handed. Nobody was at the desk to check out because they were tending to the breakfast upstairs.
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酒店回复: Hello Wendy,Thank you for your feedback regarding your recent stay. We appreciate your comments about our staff's friendliness and understand your concerns about the availability during checkout. Your observations will be shared with the management team for review and consideration. We hope you had a pleasant overall experience and wish you safe travels on your future adventures.
3.0分
其他
Good budget hotel. Gets the job done. Good for a quick night passing through; would not stay here long term.
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酒店回复: Hello Michael,Thank you for your feedback. We appreciate your perspective on our budget-friendly accommodations. We aim to provide a convenient option for travelers on the go and are glad to hear it met your needs for a quick stay. Your insights are valuable as we continuously work to enhance our guest experience, ensuring all our visitors feel comfortable during their brief visits. We wish you safe travels on your future journeys!
5.0分
其他
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This property is just off the highway so very convenient. The surrounding area is a little run down but appeared safe and was quiet. The outside and lobby are a little dated but the room was very clean and the bed and the bathroom appeared recently updated. Staff was super nice. Overall for the price it was a 5 star winner.
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酒店回复: Hello Peter,Thank you for sharing your feedback! We’re glad to hear that you found the room clean and the staff friendly. It's great that the property offered you convenience and comfort during your stay. Your comments about the surrounding area and property updates have been noted and will help us in our continuous efforts to improve. We appreciate your positive remarks and hope to welcome you back in the future for another enjoyable stay.
3.0分
其他
Property is very tired, not sure how the rating was above an 8, should have been a 6 at best. Had to change my first room because of the smell.
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酒店回复: Hello Vince,Thank you for your feedback regarding your recent stay. We strive to provide a high standard of accommodation and your comments about the room quality are duly noted. We will take your insights into consideration as we continually work on improvements throughout the property. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
4.0分
家庭亲子
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Why don't you ask if there was any thing unacceptable. Due to the fact that I called prior to coming down there, I talked to a girl on the phone, Olivia, which I found her name out when I got there was trying to find out information about the hotel and the amenities with it and I was asking questions and and she hung up the phone on me and as she was hanging the phone up by her to say I don't have time for this and I kept saying I have more questions. I have more questions and she just hung up the phone on me because she didn't wanna be bothered to answer anything. I was very upset and very dissatisfied with her attitude even after I got there, and I know she realized who I was I didn't say a word to her, but that's unacceptable for somebody to hang up the phone and I called back three or four times even using my granddaughter's phone and she would not answer the phone. I was not happy about that.
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酒店回复: Hello Jeannette,Thank you for sharing your experience. We appreciate your feedback regarding the communication you had with our staff. Ensuring our guests feel valued and attended to is important, and we regret to hear about your frustration during the information request. Your comments will be shared with the appropriate team to assist in improving future guest interactions. We hope your overall experience at the hotel met your expectations in other areas and wish you the best in your future travels.
5.0分
其他
Great breakfast. Affordable stay. Clean rooms.
It'd be nice if you made the "buzzer" at the far door by the pool quiet or eliminated. Annoying
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酒店回复: Hello Jason,Thank you for your positive feedback on our breakfast, affordability, and cleanliness. We value your input regarding the buzzer by the pool and will pass your comments along to our management team for consideration. Your insights help us understand our guests' experiences better. We hope to welcome you back for another stay in the future.
4.0分
家庭亲子
The property was nice. Only issue was flushing the toilet it took multiple flushes for it to complete
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酒店回复: Hello Thomas, Thank you for your feedback regarding your recent stay. We're glad to hear you found the property nice. Your comments about the toilet flushing issue are appreciated, as they help us assess areas that may need maintenance. We hope to have the opportunity to welcome you back in the future for an even better experience.
4.0分
其他
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Good place to stay
Good hotel. The breakfast was good too. The stuff in the room was noisy. The toilet bowl was very low to the ground (made it hard to get back up). And the bed was comfortable but too soft (not enough back support). But those are minor things. The stay was just fine.
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酒店回复: Hello David, Thank you for your feedback. We’re glad to hear that you enjoyed the breakfast and found the bed comfortable. We appreciate your thoughts on the room amenities and the toilet height, as we always strive to improve our guest experience. Your insights are valuable, and we’ll be sure to share them with the appropriate team. We hope to welcome you back for another stay in the future.
3.0分
其他
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I have stayed at this hotel numerous times on my trips from the east coast on my way to Michigan. The only issue on this trip was that the desk chair was completely broken, was listing to one side and was almost unusable. It needs to be replaced. I was in room 139.
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酒店回复: Hello Ronald,Thank you for your feedback regarding your recent stay. We appreciate your loyalty and are glad to hear you've chosen us multiple times on your travels. Your comment about the desk chair in room 139 will be passed along to our maintenance team for their review. We strive to ensure all of our amenities meet high standards for our guests' comfort. We hope to welcome you back on your next trip to Michigan.
都好
The staff was nice, but short handed. Nobody was at the desk to check out because they were tending to the breakfast upstairs.
Good budget hotel. Gets the job done. Good for a quick night passing through; would not stay here long term.
This property is just off the highway so very convenient. The surrounding area is a little run down but appeared safe and was quiet. The outside and lobby are a little dated but the room was very clean and the bed and the bathroom appeared recently updated. Staff was super nice. Overall for the price it was a 5 star winner.
Property is very tired, not sure how the rating was above an 8, should have been a 6 at best. Had to change my first room because of the smell.
Why don't you ask if there was any thing unacceptable. Due to the fact that I called prior to coming down there, I talked to a girl on the phone, Olivia, which I found her name out when I got there was trying to find out information about the hotel and the amenities with it and I was asking questions and and she hung up the phone on me and as she was hanging the phone up by her to say I don't have time for this and I kept saying I have more questions. I have more questions and she just hung up the phone on me because she didn't wanna be bothered to answer anything. I was very upset and very dissatisfied with her attitude even after I got there, and I know she realized who I was I didn't say a word to her, but that's unacceptable for somebody to hang up the phone and I called back three or four times even using my granddaughter's phone and she would not answer the phone. I was not happy about that.
Great breakfast. Affordable stay. Clean rooms.
It'd be nice if you made the "buzzer" at the far door by the pool quiet or eliminated. Annoying
The property was nice. Only issue was flushing the toilet it took multiple flushes for it to complete
Good place to stay
Good hotel. The breakfast was good too. The stuff in the room was noisy. The toilet bowl was very low to the ground (made it hard to get back up). And the bed was comfortable but too soft (not enough back support). But those are minor things. The stay was just fine.
I have stayed at this hotel numerous times on my trips from the east coast on my way to Michigan. The only issue on this trip was that the desk chair was completely broken, was listing to one side and was almost unusable. It needs to be replaced. I was in room 139.