酒店回复: Thank you for staying with us, we hope to see you again soon!
4.0分
其他
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The best part of our stay was the resort offered free shuttle service to different pool areas you had access to within the resort. There are also a few restuarants and activities to do. The property could use a refresh that some sign indicated was underway. Holiday Inns pool needs some umbrellas for shade. Breakfast selection was subpar, The staff was extremely helpful however during our stay and the clean room was large with a comfy bed.
酒店回复: Thank you for staying with us, we hope to see you again soon!
1.0分
其他
Had no hot water came out brown colored, the breakfast was burnt, no towels were ready for the pool. It was my kids birthday thought it would be better. :(
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酒店回复: Thank you for sharing your experience with us. I’m truly sorry to hear that your stay did not meet expectations, especially during such a special occasion as your child’s birthday.We sincerely apologize for the issues you encountered, including the lack of hot water, discoloration, breakfast quality, and the unavailability of pool towels. This is not the level of service we strive to provide, and I’ve already shared your feedback with our team to ensure these matters are addressed promptly.Your comfort and satisfaction are very important to us, and we regret that we fell short during your visit
4.0分
情侣出游
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The rooms were clean, the area on which they need to work is on the cafeteria, one day there was too many guests and the food run out the tables where dirty and there was no one attending. the cafeteria service door was closed, 5 minutes later a girl appear to help but she was the only one, it was a lot of people and only one person to clean and place the food.
酒店回复: Thank you for staying with us, we hope to see you again soon!
5.0分
朋友出游
Its a nice clean place the staff are pleasant and helping.
I do wish they would extend the bar hours to at least close closer to when the pools close.
酒店回复: Thank you for staying with us, we hope to see you again soon!
5.0分
家庭亲子
Everything was excellent for the people the food pool, games gifts.
I will be back
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酒店回复: Thank you so much for your kind words! We’re absolutely delighted to hear that you and your group had an excellent experience from the food and pool to the games and gifts. It’s always our goal to create memorable stays, and knowing you plan to return means the world to us.We can’t wait to welcome you back to the Holiday Inn Express Clermont SE – W Orlando. Until then, safe travels and warm regards!
5.0分
家庭亲子
The breakfast was good and the fresh cinnamon buns was also excellent.
酒店回复: Thank you for staying with us, we hope to see you again soon!
5.0分
家庭亲子
Clean rooms and everything was nice. Good breakfast as well.
酒店回复: Thank you for staying with us, we hope to see you again soon!
5.0分
其他
Family friendly. Absolutely we recommend this property.
酒店回复: Thank you for staying with us, we hope to see you again soon!
5.0分
其他
Repeat traveler at this location. Friendly staff.
酒店回复: Thank you for staying with us, we hope to see you again soon!
酒店位于度假村内，提供多种活动选择。例如匹克球、洗牌球、迷你高尔夫、水上游戏、多个泳池……酒店非常干净，维护良好，员工也很有礼貌。
The best part of our stay was the resort offered free shuttle service to different pool areas you had access to within the resort. There are also a few restuarants and activities to do. The property could use a refresh that some sign indicated was underway. Holiday Inns pool needs some umbrellas for shade. Breakfast selection was subpar, The staff was extremely helpful however during our stay and the clean room was large with a comfy bed.
Had no hot water came out brown colored, the breakfast was burnt, no towels were ready for the pool. It was my kids birthday thought it would be better. :(
The rooms were clean, the area on which they need to work is on the cafeteria, one day there was too many guests and the food run out the tables where dirty and there was no one attending. the cafeteria service door was closed, 5 minutes later a girl appear to help but she was the only one, it was a lot of people and only one person to clean and place the food.
Its a nice clean place the staff are pleasant and helping.
I do wish they would extend the bar hours to at least close closer to when the pools close.
Everything was excellent for the people the food pool, games gifts.
I will be back
The breakfast was good and the fresh cinnamon buns was also excellent.
Clean rooms and everything was nice. Good breakfast as well.
Family friendly. Absolutely we recommend this property.
Repeat traveler at this location. Friendly staff.