酒店回复: Dear Guest,Thank you for the kind words! We're glad you enjoyed the location, cleanliness, and especially our polite staff. We hope to welcome you back soon!Sincerely, Hotel Manager
1.0分
商务出差
原文
翻译提供方：Google
他们没有早餐，他们不打扫房间，天花板滴水，最后他们仍然向我收取更多费用
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced during your stay. Please know that this is not reflective of our usual standards, and we take such concerns very seriously.We are currently investigating the problems you mentioned regarding the lack of breakfast, room cleaning, and the water leak. Our maintenance team is addressing the ceiling leak to prevent any future occurrences. Additionally, we are reviewing our pricing policy to ensure it aligns with our guest expectations and value.Your experience matters to us, and we are committed to making improvements. If you would like to discuss this further, please feel free to contact us directly. We hope to have the opportunity to restore your confidence in our hotel.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
住宿愉快
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酒店回复: Dear Guest,Thank you! We're glad you had a good experience with our staff. Hope to see you again soon!Sincerely, Hotel Manager
5.0分
情侣出游
原文
翻译提供方：Google
非常好感谢上帝
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酒店回复: Estimado Juan,¡Gracias por sus comentarios positivos! Estamos encantados de que haya tenido una gran experiencia con nosotros. Nos esforzamos por brindar un excelente servicio y comodidad a todos nuestros huéspedes. ¡Esperamos darle la bienvenida nuevamente pronto!Atentamente,Gerente del hotel
4.0分
商务出差
原文
翻译提供方：Google
合理的
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酒店回复: Dear Guest,Thank you for your feedback and for choosing our hotel. We’re pleased to hear you had a good experience with us. We’re always working to improve and hope to make your next stay even Sincerely, Hotel Manager
4.0分
其他
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Staff were friendly, most importantly the room was clean. Only downside was due to humidity and the area the room smelled like mildew or musty, especially when the air conditioner wasn’t running. Otherwise, one of the nicer places I’ve stayed!
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you found our staff friendly and the room clean. We apologize for the musty smell and will work to improve this for future guests.Sincerely, Hotel Manager
1.0分
其他
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This is the last time I book with *******! This property is very dirty, rundown, NOTHING like the reviews. Smells of skunk/pot, one towel in the bathroom, just gross! The breakfast was white/wheat toast, muffin, coffee. Must have a tin of fake reviews because this was not worth the money I spent. I felt unsafe in the location—in a separate building in the back of the hotel, there were cars with people sleeping in them and at one point at 2 in the morning my door handle was being turned. The door opened to an outside location not hallway. No more ******* business from me!!
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We are very sorry to hear about the concerns you had with cleanliness, safety, and the overall condition of the property. This is not the experience we want for our guests, and your feedback is being taken very seriously. We will be reviewing the issues you mentioned with our team immediately. We regret that we did not meet your expectations and appreciate you bringing these matters to our attention.Sincerely, Hotel Manager
5.0分
其他
It can get a bit noisy in the area around the hotel but my stay there is always comfortable and enjoyable
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear that, despite some noise in the area, your stay was comfortable and enjoyable. We look forward to welcoming you back again.Sincerely, Hotel Manager
非常好
我喜欢他们每天都打扫卫生。
位置优越，干净整洁。员工非常有礼貌！
他们没有早餐，他们不打扫房间，天花板滴水，最后他们仍然向我收取更多费用
住宿愉快
非常好感谢上帝
合理的
Staff were friendly, most importantly the room was clean. Only downside was due to humidity and the area the room smelled like mildew or musty, especially when the air conditioner wasn’t running. Otherwise, one of the nicer places I’ve stayed!
This is the last time I book with *******! This property is very dirty, rundown, NOTHING like the reviews. Smells of skunk/pot, one towel in the bathroom, just gross! The breakfast was white/wheat toast, muffin, coffee. Must have a tin of fake reviews because this was not worth the money I spent. I felt unsafe in the location—in a separate building in the back of the hotel, there were cars with people sleeping in them and at one point at 2 in the morning my door handle was being turned. The door opened to an outside location not hallway. No more ******* business from me!!
It can get a bit noisy in the area around the hotel but my stay there is always comfortable and enjoyable