酒店回复: We are glad you enjoyed your overall stay. We certainly need to get our team member trained up.
2.0分
商务出差
原文
翻译提供方:Google
我根本没有得到任何家政服务。非吸烟房间有烟味。水压没有达到标准。
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酒店回复: Dear William,Thank you for your comments. Had we known that you were not satisfied with your stay, our team would have been happy to assist in finding a solution. Our housekeeping team has been made aware of the odor you experienced in hopes of a prompt resolution, and we look forward to improving your perceptions in the future.
5.0分
其他
原文
翻译提供方:Google
一切都很好。房间足够干净。没有虫子,酒店周围也没有疯狂的人。经理也很棒,价格也合理。
酒店回复: Thank You stacy. Safe Travels!
5.0分
情侣出游
原文
翻译提供方:Google
对于这个价格来说非常好。
酒店回复: Thank you for your stay!
4.0分
其他
My room was clean and in good order. As a single woman traveling, I felt safe during my entire stay.
1.0分
商务出差
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The older gentleman on the night staff was non communicative, very rude and for my first time being there never explained how to get around the hotel just gave me my room key and said I'm on the 2nd floor.
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酒店回复: Dear Rachal,First impressions from our team are essential, and we are disappointed that our team did not make a positive one. We understand the importance of making our guests feel welcomed and cared for, and we will use your feedback to improve our service. Thank you for your time.
5.0分
商务出差
It was okay no breakfast, every time I tried to call office no one answer The phone, I had to take it my own trash
1.0分
其他
The bathroom floor was dirty. The bathroom ceiling was bad.
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酒店回复: Dear Kraig,We're sincerely sorry to hear about any cleanliness concerns during your visit, as this matter is incredibly important to us. We will use all of your feedback to ensure that we are still providing our guests with the best experience possible going forward and that our dedication to cleanliness shines through during every visit. Thank you, and we hope you will consider giving us another chance soon.
1.0分
家庭亲子
Owner was a complete idior all because i had to do a late check in
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酒店回复: Dear Josh,It is never our intention to mislead our guests, and we apologize for any confusion related to your late check-in. We hope you'll give us another chance to change your perceptions the next time you're in the area.
这不是我第一次入住这家酒店,也不会是我最后一次。酒店的外观没有任何装饰,但每个房间都非常干净舒适。当您在全国任何地方预算有限时,选择 Americas Best 都不会出错
前台的那个人有点粗鲁。当我们进入大厅时,他没有向我们打招呼,当我的妻子向他打招呼时,他粗鲁地要求她出示身份证。没有其他的话。他的语气中没有任何令人愉快的地方,而且他似乎对我们在那里感到不安。幸运的是,不需要进一步的交互。这是我们第三次住在那里,所以我们是回头客。我以前从未见过他,也不知道他是不是店主。
从积极的方面来说,房间很干净,完全满足我们的需求。位置优越,靠近许多不错的餐饮和购物场所。基于此我会再次留在那里。
我根本没有得到任何家政服务。非吸烟房间有烟味。水压没有达到标准。
一切都很好。房间足够干净。没有虫子,酒店周围也没有疯狂的人。经理也很棒,价格也合理。
对于这个价格来说非常好。
My room was clean and in good order. As a single woman traveling, I felt safe during my entire stay.
The older gentleman on the night staff was non communicative, very rude and for my first time being there never explained how to get around the hotel just gave me my room key and said I'm on the 2nd floor.
It was okay no breakfast, every time I tried to call office no one answer The phone, I had to take it my own trash
The bathroom floor was dirty. The bathroom ceiling was bad.
Owner was a complete idior all because i had to do a late check in