I stayed at another location the week before about 10-15 minute drive away which was disappointing. This hotel was a breath of fresh air. It is perfect for business. There is a work space separated from the sleeping area. I should have booked a handicap accessible room. I parked in a handicap spot but after walking in, I lugged my bags up two flights of stairs. I am sure there are elevators somewhere but it was late and I didn’t want to walk anymore to find them. This is on me and I will make sure to book an easily accessible room next time. If highway noise bothers you, make sure to bring ear plugs. The room felt very clean and I appreciated the wipe provider next to the remote. For some reason it surprised me and it was a thoughtful touch. Bottles of shampoo and conditioner ha g in the shower and a light citrus smelling lotion bottle hangs next to the sink. I will book here again. I have told my coworkers to book here and not go to the place I stayed at the week before which was the same price.
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酒店回复: Thank you for taking the time to share your experience at Comfort Suites Appleton Airport. It's wonderful that our immaculate and well-equipped accommodations created a seamless and enjoyable stay. Our team is looking forward to welcoming you back for your next business trip. Charles L Gifford, CHAGeneral ManagerComfort Suites Appleton Airport
5.0分
情侣出游
Great place. I've stayed here many times. Wery welcoming, close to the airport, shuttle service, breakfast, free drink. The list just goes on and on.
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酒店回复: Dear Nancy,Thank you for your continued loyalty and for giving us a perfect rating! We're glad you enjoy our welcoming atmosphere, convenient location in Appleton, our shuttle service, and a hot breakfast every morning. We look forward to welcoming you back to Comfort Suites Appleton Airport whenever you need us!Charles L Gifford, CHAGeneral ManagerComfort Suites Appleton Airport
5.0分
情侣出游
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This stay was AMAZING. The pool/hot tub area was fantastic and the room couldn't have been better. One of my favorite hotels I've stayed at for this price range.
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酒店回复: Dear Preston,We appreciate the time you took to share positive feedback about your amazing stay with us at Comfort Suites Appleton Airport. We are pleased that you enjoyed our amenities and accommodations and left with our residency as one of your favorites. We look forward to seeing you again for a future stay!Charles L Gifford, CHAGeneral ManagerComfort Suites Appleton Airport
5.0分
朋友出游
They upgraded our room at. I charge due to the hot tub being out which was very much appreciated. They have a fabulous breakfast bar!
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酒店回复: Dear Jessica, Thank you for sharing your experience and kind words. We’re so glad our team was able to make your stay even more enjoyable, and it’s great to hear you loved the breakfast as well. We truly appreciate your feedback and look forward to welcoming you back again soon.Charles L Gifford, CHAGeneral ManagerComfort Suites Appleton Airport
3.0分
其他
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AC/heater fan would not turn off, had to move room after front desk said I should “unplug the unit”. The check in person was not clear as to what WiFi connection we should use, stating
“even the staff doesn’t know”. The breakfast eggs were the worst I’ve ever eaten and after one bite had to throw it away. The bacon tasted freezer burned and under cooked. All the pastries were old and dried out. The lady preparing the food was complaining loudly about something we didn’t need to hear about after waking up in a hotel. We will not be staying at a comfort suites again.
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酒店回复: Dear Steve,After reading your review, I would like to sincerely apologize for your experience during your stay. The issues you encountered with the food and service are unacceptable, and please know your feedback will be shared with the appropriate team to be addressed. We truly appreciate you bringing this to our attention and thank you for your valuable feedback. Sincerely,Charles L Gifford, CHAGeneral ManagerComfort Suites Appleton Airport
5.0分
商务出差
Super friendly staff
The pool was amazing and the bed super comfortable. Super friendly staff. Breakfast was ok, but the coffee not great.
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酒店回复: Dear Margo,We appreciate you taking the time to review your stay at Comfort Suites Appleton Airport. Our pool area is the perfect place to spend your downtime! We're grateful for your feedback on our coffee, but hope you found our complimentary breakfast a convenient option in the morning. We just partnered with Seattle's Best Coffee and will have it available soon. It was our pleasure to provide you with comfortable accommodations and friendly hospitality. Come back again!Charles L Gifford, CHAGeneral ManagerComfort Suites Appleton Airport
4.0分
其他
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Breakfast was not very good .
It was a nice place clean and comfortable. It's one of the worst breakfasts I've ever eaten at a hotel. The eggs were flat circular objects that look like they came in a loaf and they were slimy. The meat was a ring of Bologna sliced into little pieces. None of it tasted good or looked good. Then they added some breaded item in there and I tasted it and could not identify what it was other than it was slimy and didn't taste good. Hotel was nice the food was not.
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酒店回复: Thank you for being our guest and sharing your experience. While we are pleased you enjoyed our clean, comfortable accommodations and your overall stay, we are sorry you weren't more impressed with breakfast. Your comments are important to us and will be shared with our food services team to ensure we always offer our best. We look forward to welcoming you back and impressing you with our improvements.Charles L Gifford, CHAGeneral ManagerComfort Suites Appleton Airport
2.0分
家庭亲子
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Every inch of this property needs updating and/or deep cleaning. The whole motel has a musty/smoky small and is covered with grime. The pool area has broken, rust-covered tiles all over and the pool deck is super slippery. The outside doors were broken and two of our lights were burned out. The breakfast area is too small for the size of the property and you can hardly get your food it is so crowded. Not a great area near the freeway, the parking lot is very sketchy. Definitely wouldn't stay here again.
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酒店回复: Thank you for taking the time to leave your feedback with us. We’re truly sorry that your visit was not as comfortable as it should have been, and we understand how frustrating the issues you mentioned must have felt. Please know that your concerns are being passed directly to our team members so they can be addressed without delay. The pool area will also be immediately reviewed as safety is our top priority, and we want to ensure it is welcoming for all guests. Rest assured, we are continuing to focus on updates that will improve the overall guest experience. We value your comments and would greatly appreciate the chance to provide you with a much better stay in the future.Charles L Gifford, CHAGeneral ManagerComfort Suites Appleton Airport
非常好。泳池和设施都很好。
一切都很好。安静又舒适。
I stayed at another location the week before about 10-15 minute drive away which was disappointing. This hotel was a breath of fresh air. It is perfect for business. There is a work space separated from the sleeping area. I should have booked a handicap accessible room. I parked in a handicap spot but after walking in, I lugged my bags up two flights of stairs. I am sure there are elevators somewhere but it was late and I didn’t want to walk anymore to find them. This is on me and I will make sure to book an easily accessible room next time. If highway noise bothers you, make sure to bring ear plugs. The room felt very clean and I appreciated the wipe provider next to the remote. For some reason it surprised me and it was a thoughtful touch. Bottles of shampoo and conditioner ha g in the shower and a light citrus smelling lotion bottle hangs next to the sink. I will book here again. I have told my coworkers to book here and not go to the place I stayed at the week before which was the same price.
Great place. I've stayed here many times. Wery welcoming, close to the airport, shuttle service, breakfast, free drink. The list just goes on and on.
This stay was AMAZING. The pool/hot tub area was fantastic and the room couldn't have been better. One of my favorite hotels I've stayed at for this price range.
They upgraded our room at. I charge due to the hot tub being out which was very much appreciated. They have a fabulous breakfast bar!
AC/heater fan would not turn off, had to move room after front desk said I should “unplug the unit”. The check in person was not clear as to what WiFi connection we should use, stating
“even the staff doesn’t know”. The breakfast eggs were the worst I’ve ever eaten and after one bite had to throw it away. The bacon tasted freezer burned and under cooked. All the pastries were old and dried out. The lady preparing the food was complaining loudly about something we didn’t need to hear about after waking up in a hotel. We will not be staying at a comfort suites again.
Super friendly staff
The pool was amazing and the bed super comfortable. Super friendly staff. Breakfast was ok, but the coffee not great.
Breakfast was not very good .
It was a nice place clean and comfortable. It's one of the worst breakfasts I've ever eaten at a hotel. The eggs were flat circular objects that look like they came in a loaf and they were slimy. The meat was a ring of Bologna sliced into little pieces. None of it tasted good or looked good. Then they added some breaded item in there and I tasted it and could not identify what it was other than it was slimy and didn't taste good. Hotel was nice the food was not.
Every inch of this property needs updating and/or deep cleaning. The whole motel has a musty/smoky small and is covered with grime. The pool area has broken, rust-covered tiles all over and the pool deck is super slippery. The outside doors were broken and two of our lights were burned out. The breakfast area is too small for the size of the property and you can hardly get your food it is so crowded. Not a great area near the freeway, the parking lot is very sketchy. Definitely wouldn't stay here again.