3.3 分 99%推荐 卫生 3.3 环境 3.3 服务 3.3 设施 3.3

  • 房型

  • 出游类型

  • 推荐排序

全部 推荐 (92)待改善 (50)有图 (42)商务出差 (15)家庭亲子 (11)独自旅行 (1)代人预订 (0)情侣出游 (5)朋友出游 (1)其他 (59)
3.0

合作平台用户 点评新星

2025-06-01 00:00:00入住,2025-06-08 03:46:00发表| 家庭亲子 |

There was a smell in the whole building that was very weird. We opened the windows in our room to let some fresh air in. There was not a stopper for the bathtub. The elevator did not work, but they did have signs up telling you this beforehand. They would allow you to cancel without penalty if you wanted. Overall, we got what we paid for.

  • Dear Christy, Thank you for sharing your experience. We understand that the unusual conditions throughout the building impacted your comfort, and we appreciate you noting the clear communication regarding the elevator. We’re always working to improve, and your input helps guide those efforts. We hope you might consider giving us another opportunity in the future for a better stay.Sincerely,Hotel Management

  • 查看酒店回复
    有用
1.0

合作平台用户 点评新星

2025-07-01 00:00:00入住,2025-07-06 09:35:36发表| 家庭亲子 |

They canceled my room because we didn't get here until after 2am we had actually made a 2nd reservation and they would not let us check in early because they canceled our room from the night before

  • Dear Aimee, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the cancellation of your original reservation. We understand how frustrating this must have been, especially given your effort to make a second booking. We also regret that we could not accommodate your early check-in request due to our occupancy and reservation policy. Your feedback is valuable and will be reviewed internally. We truly hope to welcome you back with a smoother experience.Sincerely,Hotel Management

  • 查看酒店回复
    有用
3.0

合作平台用户 点评新星

2025-06-01 00:00:00入住,2025-06-13 20:57:29发表| 家庭亲子 |

Elevator did not work. Rooms were dirty. Paint over spray everywhere. Shower leaked and squirted all over sheetrock that was rotting away. Tv Remote had to have the batteries duck tapped into the remote. But you still had to squeeze the batteries just right for remote to work.

  • Dear Mark, Thank you for taking the time to share your experience. We sincerely apologize for the several issues you encountered regarding our elevator service, cleanliness, and a few maintenance concerns you had while with us. What you experience falls short of the standard we strive to provide, and we regret any inconvenience this may have caused. Your feedback has been shared with the respective teams for necessary improvements. We appreciate your patience and look forward to another opportunity to offer you a significantly improved visit in the future.Sincerely,Hotel Management

  • 查看酒店回复
    有用
2.0

合作平台用户 点评新星

2025-06-01 00:00:00入住,2025-06-02 10:19:17发表| 其他 |

Elevator was down, room on top floor, key didnt work had to take stairs several times to get new key and haul luggage, no ice machine, plumbing was old shower made bad noises, sink water faucets very old and at checkout printer down.

  • Dear Molly, Thank you for your valuable feedback. We sincerely apologize for the multiple inconveniences you encountered during your stay. Your experience does not align with the standard of service we aim to provide, and we will communicate your comments with our team to ensure these issues are addressed appropriately. Additionally, our fully equipped kitchens include full-size refrigerators with ice trays for our guest’s convenience. Therefore, we do not offer ice machines on our property. We appreciate you taking the time to share your insights and look forward to the opportunity to provide you with a more seamless experience in the future.Sincerely,Hotel Management

  • 查看酒店回复
    有用
2.0

合作平台用户 点评新星

2025-02-01 00:00:00入住,2025-02-27 02:48:31发表| 其他 |

If you want cheap…. We spent 4 days in a room with SURROUND SOUND. Noisy, inefficient HVAC, marching band in room above, refrigerator fan just as noisy as HVAC. BONUS: The noise frowned out the dripping bathtub faucet we couldn’t shut off. This property is way past its sell by date. CEP and clean, BUT basically a dump.

  • Dear Michaela, Thank you for sharing your experience. We sincerely apologize for the noise issues and any discomfort caused during your stay. We understand how important a quiet and relaxing environment is, and we regret that we were not able to provide this for you. Your feedback is important to us, and we will take it into consideration as we work to improve our facilities and services. We hope to provide you with a more pleasant stay in the future.Sincerely,Hotel Management

  • 查看酒店回复
    有用
查看房型