酒店回复: Dear Grisel,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
5.0分
其他
Friendly staff, clean, comfortable rooms, adequate parking. It is a great place for a weekend away.
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酒店回复: Dear Timothy,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Country Inn & Suites by Radisson, Helen, GA and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,JUDY MORETZCountry Inn & Suites by Radisson, Helen, GA
3.0分
其他
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Just okay for two nights
Bathroom sink drained very slowly as did the shower .
Carpeting blackened the bottom of white socks in a matter of minutes.
I didn't complain as I've stayed elsewhere in the area with worse conditions.
I paid more for this place thinking it would be better.
Breakfast was wonderful and staff is great!
Walking distance to town.
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酒店回复: Dear Dennis,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,JUDY MORETZCountry Inn & Suites by Radisson, Helen, GA
5.0分
情侣出游
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I would have to say that the staff at this hotel is one of the best I’ve experienced. They went above and beyond, were very friendly and personable a pleasure to deal with.
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酒店回复: Dear Walter, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, JUDY MORETZCountry Inn & Suites by Radisson, Helen, GA
4.0分
家庭亲子
Clean room, staff was accommodating with late arrival & early departure. I wish the breakfast would have been a little earlier instead of 7am.
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酒店回复: Dear Courtney,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, JUDY MORETZCountry Inn & Suites by Radisson, Helen, GA
2.0分
其他
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Never again
Slow check in process, was only given one keycard that actually worked so had to go back to the desk and get another but attendant was on her smoke break so had to go back a 3rd time. Very run down property and dirty. I booked a king suite and couldn’t use the sofa to even sit on without putting towels over it. The only good thing about it was the breakfast buffet
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,JUDY MORETZCountry Inn & Suites by Radisson, Helen, GA
4.0分
其他
Staff was really nice and helpful. Hotel room was not as clean as we hoped and a little outdated. But overall it served our needs.
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酒店回复: Dear Leiah,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Helen, GA. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
5.0分
其他
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Very good breakfast. Comfortable bed. Nice hotel.
Downside—They have sitting areas right by the front door for smokers! Just what you want to smell when you walk into a hotel. Move the smoking area to side or back of the hotel.
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酒店回复: I did and will continue to ask others to be mindful of the ones who do not smoke. I suggest out back behind the pool or the side of the building. I am not a smoker and do not enjoy the smell either, but we can not control adults. I did inform our workers to not be in the front, the few that do smoke mostly use their cars or side of the building by the dumpster. Thank you for your visit and feedback is always apricated.
我非常享受在水晶酒店的住宿体验，前台人员非常乐于助人，房间也很干净，所有工作人员都非常友善和礼貌，我一定会再来的。
我强烈推荐大家去海伦格鲁吉亚的丽笙乡村套房酒店入住并享受美好时光。
入住很方便
很棒的地方
Friendly staff, clean, comfortable rooms, adequate parking. It is a great place for a weekend away.
Just okay for two nights
Bathroom sink drained very slowly as did the shower .
Carpeting blackened the bottom of white socks in a matter of minutes.
I didn't complain as I've stayed elsewhere in the area with worse conditions.
I paid more for this place thinking it would be better.
Breakfast was wonderful and staff is great!
Walking distance to town.
I would have to say that the staff at this hotel is one of the best I’ve experienced. They went above and beyond, were very friendly and personable a pleasure to deal with.
Clean room, staff was accommodating with late arrival & early departure. I wish the breakfast would have been a little earlier instead of 7am.
Never again
Slow check in process, was only given one keycard that actually worked so had to go back to the desk and get another but attendant was on her smoke break so had to go back a 3rd time. Very run down property and dirty. I booked a king suite and couldn’t use the sofa to even sit on without putting towels over it. The only good thing about it was the breakfast buffet
Staff was really nice and helpful. Hotel room was not as clean as we hoped and a little outdated. But overall it served our needs.
Very good breakfast. Comfortable bed. Nice hotel.
Downside—They have sitting areas right by the front door for smokers! Just what you want to smell when you walk into a hotel. Move the smoking area to side or back of the hotel.