酒店回复: Estimado Visitante Reciente,Le agradezco que comparta sus comentarios después de su estadía en el Red Roof Inn Tinton Falls - Jersey Shore. Me entristeció leer que su estadía no cumplió con sus expectativas debido a las cucarachas que informó. Tenga en cuenta que trabajamos con una empresa de control de plagas que trata regularmente la propiedad contra plagas como es estándar en la industria. He notificado a la propiedad de sus comentarios para que puedan trabajar con los especialistas para garantizar que todo esté como debe ser. En su próxima estadía, si tiene algún problema mientras esté con nosotros, comuníquese con nuestra recepción de inmediato para que podamos solucionar el problema y garantizar que se sienta cómodo. En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y esperamos que nos brinde la oportunidad de brindarle una mejor experiencia la próxima vez que esté en el área. Atentamente,ErikaGestión del techo rojo Especialista en RediResponse
2.0分
情侣出游
原文
翻译提供方：Google
床很差，房间里有异味。。！
5.0分
其他
原文
翻译提供方：Google
彬彬有礼、尊重员工
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酒店回复: Cher client,Merci d'avoir pris le temps de partager votre expérience au Red Roof Inn Tinton Falls - Jersey Shore. Nous sommes ravis d'apprendre que vous avez trouvé notre personnel courtois et respectueux. Offrir un service d'excellence est une priorité absolue, et vos commentaires confirment que nous atteignons cet objectif.Vos commentaires positifs confirment notre engagement à vous offrir des expériences exceptionnelles. Merci d'avoir choisi Red Roof. Nous espérons vous accueillir à nouveau lors de votre prochain séjour dans la région.Cordialement,ViktorDirection Red RoofSpécialiste RediResponse
酒店回复: Prezado hóspede,Agradecemos imensamente por ter dedicado seu tempo para nos deixar um feedback sobre sua estadia no Red Roof Inn Tinton Falls - Jersey Shore. Saber que você considera nosso serviço excelente é gratificante. Nós nos esforçamos para oferecer aos nossos hóspedes um ambiente confortável e acolhedor, e é maravilhoso saber que conseguimos fazer isso por você.Seu feedback positivo é realmente apreciado e nos motiva a continuar proporcionando experiências excepcionais a todos os nossos hóspedes. Obrigado por escolher o Red Roof. Será um prazer que você repita sua experiência conosco no futuro.Atenciosamente,YnnaGerenciamento do Red RoofEspecialista em RediResponse
2.0分
朋友出游
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The rooms were not too clean. Bad lighting. Staff did not seem interested. I did not feel safe with the neighboring rooms constantly keeping their doors open and watching you walk by.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Tinton Falls - Jersey Shore. We are sorry you had a less than satisfactory experience. The issues you encountered such as the cleanliness not meeting your standards, staff interaction as well as other patrons detracting from your experience. This is not the experience we want our guests to have.We are reviewing these aspects to ensure a better guest experience. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
2.0分
其他
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Rooms were very outdated, not nice at all. Looked like a welfare motel because of many loud families running halls at all hours, people hanging in entrances and exits and parking lots making us feel uncomfortable and unsafe. Definitely not for vacationers
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tinton Falls - Jersey Shore. It is disheartening that the room's condition and the behavior of other guests significantly impacted your sense of comfort and safety during your stay. We'll be sure to share your feedback with our team.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,LeahRed Roof ManagementRediResponse Specialist
2.0分
其他
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The front desk staff were personable and professional. The room was lacking comfort and cleanliness . The floors were dirty (I only walked barefoot from the bed to the shower and had so much dirt on my feet), there was a blue liquid stain on the bathroom floor in several places as well as the shower (it was easily able to be cleaned as I tried myself), there was a stain on the microwave door that was also easily able to be cleaned. The bed was quite uncomfortable and all of the ice machines in the inn were out of order.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Tinton Falls - Jersey Shore. We are glad to hear you found our front desk staff to be personable and professional. Please accept our apologies that your stay was not satisfactory and that you found the cleanliness lacking during your stay. We will be sure to share your feedback with management in an effort to get direct attention to this matter. We aim to provide you with an exceptional experience at Red Roof. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,HannahRed Roof Management RediResponse Specialist
酒店地理位置优越，价格也很合理。
卫生间很脏，房间里有蟑螂。我有照片为证。
床很差，房间里有异味。。！
彬彬有礼、尊重员工
即使我在午夜后登记入住，他们也微笑着迎接我。离高速公路入口很近，非常方便。
好的
伟大的
The rooms were not too clean. Bad lighting. Staff did not seem interested. I did not feel safe with the neighboring rooms constantly keeping their doors open and watching you walk by.
Rooms were very outdated, not nice at all. Looked like a welfare motel because of many loud families running halls at all hours, people hanging in entrances and exits and parking lots making us feel uncomfortable and unsafe. Definitely not for vacationers
The front desk staff were personable and professional. The room was lacking comfort and cleanliness . The floors were dirty (I only walked barefoot from the bed to the shower and had so much dirt on my feet), there was a blue liquid stain on the bathroom floor in several places as well as the shower (it was easily able to be cleaned as I tried myself), there was a stain on the microwave door that was also easily able to be cleaned. The bed was quite uncomfortable and all of the ice machines in the inn were out of order.