酒店回复: On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future
酒店回复: On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future
酒店回复: On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future
酒店回复: On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future
4.0分
其他
原文
翻译提供方:Google
- 良好的交通连接
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酒店回复: Thank you for taking the time to complete our guest satisfaction survey. Weare pleased to see that you enjoyed your time at the hotel. We hope to see you
2.0分
其他
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Room was decent tub was dirty staff was very polite I only had one lady who was rude to me in the morning she completely ignored my question for like 2 minutes then decided to look up and answer me
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酒店回复: On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel,We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
1.0分
商务出差
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Yes to everything.The room terribly neglected. Door almost impossible to open or close. No hot water. Bed had broken springs. Lamps malfunctioning. Luggage cart broken--capsized twice.
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酒店回复: On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future
1.0分
其他
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I had a very hard day and just wanted to relax. When I checked in, the guy at the front desk told me that they don’t like when people book through third party websites. Then changed me a $100 dollar deposit, that I knew nothing about. It was very frustrating because that was my money to order food, so I didn’t eat. My shower wasn’t clean, the towel and soap was still in there from the previous person. I had to leave and go buy products to clean it. It was several trash bags that were blocking the ice machine on the 3rd floor.That’s very unsanitary.
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酒店回复: On behalf of our entire staff at Country Inn & Suites by Radisson, Dearborn, MI - MI429 we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future
如果开车的话,这家酒店位置很好,但员工服务不怎么样。
我来这家酒店好几年了,我的评价绝对真实可靠。我喜欢这家酒店,因为它潜力巨大,只要经营得当,而且重点不在于花多少钱……经过一番深入调查,与员工交谈,入住过不同的房间和楼层之后,我可以肯定地说,主要问题出在维修人员身上……同样的问题多年来一直存在……电梯运行缓慢,供水不畅,冷热水供应不稳定,水龙头、淋浴、电视、冷暖空调等等都出了问题……我完全不知道他到底在干什么……我从来没见过他……除此之外,另一个主要问题是经理,她叫玛雅,她正在把这家不错的酒店搞垮……她无知、傲慢、一窍不通……就我所见,她才是真正的问题所在……如果她继续留在这里,这家不错的酒店很快就会倒闭……我从未见过如此糟糕的人……她什么都不会经营……如果我是这家酒店的老板,我会立即解雇她,相信我:省下你的钱吧……这家酒店没有经理会运营得更好。我叫Rachae M,我的电话号码是+1 (313) 539-5142
设施状况糟糕透顶。工作人员几乎不存在,态度粗鲁,服务态度恶劣。浴室没有毛巾。他们给我们提供了浴室地巾,方便我们洗完澡后擦干,因为他们没有其他毛巾了。酒店里很多东西都坏了。酒店很脏,早餐也低于酒店平均水平。底特律的所有东西都很贵,这家酒店离底特律很远,但价格又贵,而且服务质量很差。
糟糕的酒店。我永远不会再来,也不会推荐给任何人。
酒店需要更好的维护
为了把房间安排得更近,我们不得不争吵(提前一天打电话要求)——其中一个房间的淋浴坏了——换了另一个房间——只有一个人用的毛巾——空调效果不好——房间里大部分时间都很热
泳池说是加热的,结果水却冷得要命。他们三天都没来打扫我们的房间,而且双人大床房只给了一条毛巾,我们不得不每天都去要毛巾。这家酒店需要彻底整修一下。
电梯很脏,地砖破裂,电梯牌照破损,标有楼层号的电梯面板松动,四楼的地毯有些地方皱巴巴的,电梯旁的椅子和家具都破旧不堪。床垫也很旧。
- 良好的交通连接
Room was decent tub was dirty staff was very polite I only had one lady who was rude to me in the morning she completely ignored my question for like 2 minutes then decided to look up and answer me
Yes to everything.The room terribly neglected. Door almost impossible to open or close. No hot water. Bed had broken springs. Lamps malfunctioning. Luggage cart broken--capsized twice.
I had a very hard day and just wanted to relax. When I checked in, the guy at the front desk told me that they don’t like when people book through third party websites. Then changed me a $100 dollar deposit, that I knew nothing about. It was very frustrating because that was my money to order food, so I didn’t eat. My shower wasn’t clean, the towel and soap was still in there from the previous person. I had to leave and go buy products to clean it. It was several trash bags that were blocking the ice machine on the 3rd floor.That’s very unsanitary.