酒店回复: عزيزي الضيف،نشكرك على تخصيص وقتك لإكمال استبيان الضيوف. نقدّر تعليقاتك بخصوص إقامتك الأخيرة في فندق ريد روف إن فيرجينيا بيتش. يُرجى العلم أن أسعارنا تتغير بناءً على تنافسية السوق. نرحب دائمًا بتعليقات ضيوفنا في ريد روف، حيث نسعى جاهدين لتحسين جودة خدماتنا باستمرار.نشكرك مجددًا على مشاركتنا تجربتك. نتطلع إلى رؤيتك في رحلاتك القادمة.مع خالص التحيات،كيري ليإدارة ريد روفأخصائية الاستجابة
5.0分
其他
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翻译提供方：Google
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酒店回复: Hello Esteemed Guest,Thank you for sharing your review at the Red Roof Inn Detroit - Dearborn-Greenfield Village. We strive to provide a positive experience for all our guests, and we're delighted to know you were satisfied with your stay. I'm thrilled we earned your 10/10 score. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We hope that you will give Red Roof the chance to offer you an improved experience during your next visit to the area. Thank you once again for choosing Red Roof for your stay! Sincerely,JMRed Roof Management RediResponse Specialist
3.0分
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This hotel is going to be upgraded apparently soon. When he got to the room, the curtain end was hanging, no hangers, drawers were missing, the hair dryer was coming out the wall, there was no shampoo or conditioner in the holders on the wall, the pillows were small and flat, we couldn't get the TV on.
We did arrive before 5 pm, so maintenance came: curtains fixed, TV fixed, hangers appeared, hair dryer was placed on the counter. The front desk got us Irish Spring 5 in One sample bottle. So many issues were addressed.
The room was clean, no bugs, we didn't use the microwave or refrigerator. For $63 a night, this seemed we got a bit better than we paid for.
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酒店回复: Dear Valued Guest,We appreciate you taking the time to share your experience at the Red Roof Inn Detroit - Dearborn-Greenfield Village. We are sorry to hear about the initial issues you encountered in your room regarding the curtains, hangers, drawers, hair dryer, and toiletries. I will make sure to share your comments with the rest of our team. We are, however, glad to know that our maintenance and front desk teams were able to address many of these concerns promptly. We also appreciate your positive comments about the cleanliness of the room and the value you perceived for the price paid.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,JonainaRed Roof ManagementRediResponse Specialist
位置很好。
网络连接还可以。
有免费安全的停车场。
房间和户外区域都维护得很差，不干净，家具也坏了。
前台那位女士在我抱怨WiFi太慢时态度很差。床单上有污渍。房间灯光非常昏暗。没有椅子，微波炉也很糟糕。第一个房间甚至没有冰箱和微波炉。他们把我换到离路由器近的房间，希望能有更强的WiFi信号，但结果还是一样。不过我没再抱怨，因为我第二天早上就要退房了。
我不小心预订了房间，并在1分钟内请求取消。但没有成功，电话那头的人甚至不会说英语。简直是中式服务。
房间有蚊子
物超所值
红顶系列的 我觉得都别考虑了吧
墙上挂的吹风机 是装饰 没办法使用
柜台人员说有沐浴用品 也是摆设 按下去什么都没有
给你两块肥宅洗澡
环境 我很少过敏的人 睡一晚 整个寻麻疹 我很尴尬
国外要买过敏药其实有点困难
厕所的话 我就不多形容了 反正照片上面都有
这家酒店不值这个价
不
This hotel is going to be upgraded apparently soon. When he got to the room, the curtain end was hanging, no hangers, drawers were missing, the hair dryer was coming out the wall, there was no shampoo or conditioner in the holders on the wall, the pillows were small and flat, we couldn't get the TV on.
We did arrive before 5 pm, so maintenance came: curtains fixed, TV fixed, hangers appeared, hair dryer was placed on the counter. The front desk got us Irish Spring 5 in One sample bottle. So many issues were addressed.
The room was clean, no bugs, we didn't use the microwave or refrigerator. For $63 a night, this seemed we got a bit better than we paid for.