We stayed here as a stop on a roadtrip before heading to Yosemite. It was our last night of comfort before camping for 5 days. It was by far the worst Wyndham hotel I've ever stayed at and would not recommend it to anyone. The room was given a facelift with new paint and flooring but everything else had clearly seen better days. The bed was a metal frame with a single mattress and was hard as a rock. There were no tissues, no coffee maker, no hair dryer, no breakfast. Nothing. The property was a total dump and looks like where the local ********** come to stay after they panhandle enough money to get a hotel. There is no world in which I would ever recommend anyone stay here.
2.0分
独自旅行
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False advertisement and how it's vampirishly used to capitalize on unsuspecting guests. They know that the money we spend online booking a room at this way overpriced for what it's and it's location is nonrefundable, so they force an additional hidden deposit fee on you at the door if you don't pay it they get to sell the room to someone else that night provided they pay the hidden deposit fee.
1.0分
家庭亲子
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This place is terrible. The rooms are dirty, with broken amenities, beds that are like cot beds (mattresses on the metal frame), that squeak whenever you move. The hotel itself is used for shady things. I witnessed one room that was used for ************ purposes. It is very unsafe and scary, to say the least. I ordered pizza for my kids, and the delivery man didn't want to come close so we had to go a block to pick it up! Don't go here!
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酒店回复: Dear Guest, we appreciate you taking the time to share your feedback about your recent stay with us, and we are deeply sorry to hear about the negative experiences you encountered. Your concerns regarding the cleanliness, broken amenities, and uncomfortable beds are indeed alarming, and we assure you that we will thoroughly investigate these issues to address them promptly. Regarding the incident you witnessed, we take matters of safety and security extremely seriously, and we will work diligently to ensure such activities do not take place within our premises. We apologize for the inconvenience you faced with the food delivery, and we will discuss this matter with our staff to prevent any similar occurrences in the future. Your safety and satisfaction are our top priorities, and we appreciate your feedback as it helps us improve. We hope you would consider giving us another chance to provide you with the experience you deserve. Best Regards, Travelodge Fresno Customer Care Team
1.0分
情侣出游
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Floor was sticky, bed was like sleeping on springs, thin blanket, small, square pillows. No water when we woke up in the morning. Car running outside our room, fi ally chased off by security. Barbed wire around the fence. Not a welcoming environment.
2.0分
其他
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This visit was unlike anything I have ever encountered. The fire alarm spot in the ceiling was not operational and had dangling wires out of the ceiling. The fire alarm that I found in a drawer didn't have a battery in it was not operational. The tub didn't drain properly. See previously comments!
1.0分
商务出差
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The majority of the rooms are under construction. The one I stayed in was nasty. Dirty, stained, worn out, ants, and nothing in the bathroom like soap or shampoo. There was one towel and that was it. Bed was also miserable and felt like I was sleeping directly on the springs. So uncomfortable!!
1.0分
其他
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The Roachlodge was a Niteemare Tv,bed was broke.furniture was worst than second hand store Place was a total Dump.😟whastugggjijgfhuijgwshubfdhhgfdfujkjhreguugfadghgdsguuyrwtuiihreeguiytwdgiijdefhjhfddgjhfeeyuiyreryiigddfhjjhffhjjikidhhhhjjkkklljjgfssdghhhhgfrgbj
1.0分
其他
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I was very disappointed with my room and it makes me so upset that I wasted my money like that. I feel we should be able to take our money back when we aren’t satisfied, just the way they can keep the deposit if they feel that you broke any of the rules. Very unfair
不要住这家酒店！如果可以的话，我会给它星星！它位于一个简陋的区域，这是一个糟糕的住宿地点！我今年22岁了，没有安全感。经过一天 12 小时的驾驶后，我已经筋疲力尽，所以就倒在床上。我应该想知道当我要进去时一个小女孩走过我的房间并建议我“一定要关好门”。我没有检查房间，早上很震惊地发现墙壁和天花板上有血迹，木制品和电灯开关也很脏。我没有拍尽可能多的照片，但我拍了几张照片就离开了那里！我通过 Hopper 预订了这家酒店。它应该立即从他们的列表中删除！当我联系霍珀投诉时，他们的政策是让顾客联系酒店，所以我给他们打电话。当我直接联系酒店时，前台人员告诉我我打错了酒店。我解释说这是正确的酒店，他检查了登记处并同意我们住在那里。我解释说，由于房间的状况，我们要求某种补偿。他对我大发雷霆。他提高声音指责我是骗子。我解释说，直到晨光洒满房间时我才看到血迹，当时我想跑出酒店，所以我立即离开并在路上打电话。我让他知道我将在社交媒体上写一篇详细的评论，并且我不会再和他说话了。当我挂断电话时，他还在对我大喊大叫。请避免让自己头痛，不要入住这家酒店。酒店还有很多其他更安全、更清洁的选择，这些酒店雇用的员工在客户服务方面更加专业！
房间有一股浓浓的香烟味，无论是环境还是床单毛巾。家具坏了。坏掉的火警器和电话都放在抽屉里。我根本不推荐它。我很失望，因为房间来自 wynham 连锁店，所以有这些条件。
We stayed here as a stop on a roadtrip before heading to Yosemite. It was our last night of comfort before camping for 5 days. It was by far the worst Wyndham hotel I've ever stayed at and would not recommend it to anyone. The room was given a facelift with new paint and flooring but everything else had clearly seen better days. The bed was a metal frame with a single mattress and was hard as a rock. There were no tissues, no coffee maker, no hair dryer, no breakfast. Nothing. The property was a total dump and looks like where the local ********** come to stay after they panhandle enough money to get a hotel. There is no world in which I would ever recommend anyone stay here.
False advertisement and how it's vampirishly used to capitalize on unsuspecting guests. They know that the money we spend online booking a room at this way overpriced for what it's and it's location is nonrefundable, so they force an additional hidden deposit fee on you at the door if you don't pay it they get to sell the room to someone else that night provided they pay the hidden deposit fee.
This place is terrible. The rooms are dirty, with broken amenities, beds that are like cot beds (mattresses on the metal frame), that squeak whenever you move. The hotel itself is used for shady things. I witnessed one room that was used for ************ purposes. It is very unsafe and scary, to say the least. I ordered pizza for my kids, and the delivery man didn't want to come close so we had to go a block to pick it up! Don't go here!
Floor was sticky, bed was like sleeping on springs, thin blanket, small, square pillows. No water when we woke up in the morning. Car running outside our room, fi ally chased off by security. Barbed wire around the fence. Not a welcoming environment.
This visit was unlike anything I have ever encountered. The fire alarm spot in the ceiling was not operational and had dangling wires out of the ceiling. The fire alarm that I found in a drawer didn't have a battery in it was not operational. The tub didn't drain properly. See previously comments!
The majority of the rooms are under construction. The one I stayed in was nasty. Dirty, stained, worn out, ants, and nothing in the bathroom like soap or shampoo. There was one towel and that was it. Bed was also miserable and felt like I was sleeping directly on the springs. So uncomfortable!!
The Roachlodge was a Niteemare Tv,bed was broke.furniture was worst than second hand store Place was a total Dump.😟whastugggjijgfhuijgwshubfdhhgfdfujkjhreguugfadghgdsguuyrwtuiihreeguiytwdgiijdefhjhfddgjhfeeyuiyreryiigddfhjjhffhjjikidhhhhjjkkklljjgfssdghhhhgfrgbj
I was very disappointed with my room and it makes me so upset that I wasted my money like that. I feel we should be able to take our money back when we aren’t satisfied, just the way they can keep the deposit if they feel that you broke any of the rules. Very unfair