Room, bathroom and sheets were clean. The pillows under the case smelled bad. It was like an old greasy head was on those pillows. The other complaint was the hall doors and walls were paper thin. I could hear every word and step out in that hall outside the room. Charge $10 a night and wash this pillows or buy new ones with some thickness to them. The pillows were awful.
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酒店回复: Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. We do want to offer, that if you have ever need anything during your stay, like an amenity, extra linen, or to report any issues, just contact the desk staff and we will do our best to accommodate you. Again, we are sorry that your expectations were not met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
1.0分
情侣出游
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We stayed on the first floor and it was so loud all night. We constantly heard people going in and out of the chemical and staff room on the first floor, we could hear the toilet flush from the public bathroom each time. Definitely will not stay again
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酒店回复: Thank you for taking the time to share about your stay with us. We try to always provide a superior guest experience and your feedback is invaluable, as it helps us determine how well we are delivering on that commitment. We apologize that your stay was less than satisfactory. I reviewed your concerns and comments and I want to express our apologies that your stay was disturbed. We do try to maintain a quiet environment from 11pm to 7am, but as people come and leave they can forget about our other guests. We are aware of the other noise concerns and we are working on ways to improve the sound levels in the motel.Again, we would like to thank you for expressing concern in our motel and its quality. We do hope that you will present us with the opportunity to better serve you in the near future.Sincerely,The Guest Experience Team
5.0分
其他
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Don't I wish all Motel 6 properties were as new, upgraded and/or refurbished as this Motel 6. Motel 6 has to be loosing share of market with all its run down facilities. If they don't do something to fix this, prediction is they will go out of business. Their prices are exorbitant for many of the run down locations. Their competition is taking over with the quality of its facilities at the same or lower prices.
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酒店回复: Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience, and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better!Sincerely,The Guest Experience Team
5.0分
其他
I am very impressed with this motel, the room was immaculate, the front desk staff was very professional, knowledgeable, and friendly. Excellent stay!
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酒店回复: Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great experience, and your feedback will be shared with the team to encourage us to always strive to do our best. We really do appreciate your praise and recognition and thank you again for sharing. We hope your next visit will be even better!Sincerely,The Guest Experience Team
5.0分
家庭亲子
The room was clean and the beds were comfortable. Staff were very friendly, parking was super easy and very convenient location in relationship to the airport.
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酒店回复: Thank you for taking the time and sharing your experience regarding your stay. We love to hear when our guests have a great experience. We will share your review with our team to show recognition and to encourage us to always strive to improve. We would like to thank you again for sharing and we hope your next stay will be even better.Sincerely,The Guest Experience Team
3.0分
情侣出游
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The hotel was incredibly noisy all throughout both nights, loud dogs barking, and I understand there will be some noise but it was bad. And the temperature was not manageable it was either freezing or hot. Bed was pretty uncomfortable as well, not the best stay....but was all we could find
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酒店回复: Thank you for taking the time to tell us about your experience at our location. Your feedback is very important to us as we strive to provide superior guest experiences. We are sorry to hear that your experience did not meet that expectation. We do want to offer, that if you have ever need anything during your stay, like an amenity, extra linen, or to report any issues, just contact the desk staff and we will do our best to accommodate you. Again, we are sorry that your expectations were not met. We appreciate you taking the time to share your concerns and we hope you will give us an opportunity to better serve you in the future.Sincerely,The Guest Experience Team
4.0分
其他
The room was neat and clean. Staff was polite and efficient. Property was close to freeway and airport.
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酒店回复: Thank you for taking the time to share about your stay with us. We love to hear when our guests have a great guest experience and your feedback will be shared with the team to encourage us to always strive to improve. Thank you again for sharing, and we hope your next visit will be even better.Sincerely,The Guest Experience Team
房间又好又干净。区域也很安全。一家翻新过的 Motel 6。如果你只是想找个地方过夜，这里很棒。
这正是我想要的：简约、干净，还有一张舒适的床。前台接待人员也非常友善和乐于助人。另外，这个小镇真不错。我步行去了Cracker Barrel吃晚餐，然后又在附近散步：到处都是面带笑容的友好居民。
因修车被迫在此住一晚，在汽车旅馆中还算比较好的。
Room, bathroom and sheets were clean. The pillows under the case smelled bad. It was like an old greasy head was on those pillows. The other complaint was the hall doors and walls were paper thin. I could hear every word and step out in that hall outside the room. Charge $10 a night and wash this pillows or buy new ones with some thickness to them. The pillows were awful.
We stayed on the first floor and it was so loud all night. We constantly heard people going in and out of the chemical and staff room on the first floor, we could hear the toilet flush from the public bathroom each time. Definitely will not stay again
Don't I wish all Motel 6 properties were as new, upgraded and/or refurbished as this Motel 6. Motel 6 has to be loosing share of market with all its run down facilities. If they don't do something to fix this, prediction is they will go out of business. Their prices are exorbitant for many of the run down locations. Their competition is taking over with the quality of its facilities at the same or lower prices.
I am very impressed with this motel, the room was immaculate, the front desk staff was very professional, knowledgeable, and friendly. Excellent stay!
The room was clean and the beds were comfortable. Staff were very friendly, parking was super easy and very convenient location in relationship to the airport.
The hotel was incredibly noisy all throughout both nights, loud dogs barking, and I understand there will be some noise but it was bad. And the temperature was not manageable it was either freezing or hot. Bed was pretty uncomfortable as well, not the best stay....but was all we could find
The room was neat and clean. Staff was polite and efficient. Property was close to freeway and airport.