酒店回复: Dear Guest, We sincerely apologize for the issues you experienced during your stay, including the lack of signage, cigarette smoke odor, and cleanliness concerns in the public areas. We are also sorry for the disappointing breakfast offering and amenities that didn’t meet your expectations. These matters are being addressed with our team to improve the guest experience. We appreciate your input and hope to have the chance to provide you with a better experience on your next visit. Sincerely,Hotel Management
4.0分
家庭亲子
原文
翻译提供方：Google
239室
他们敲了三次门。
显然是一个无家可归的人，门上的窥视孔被香烟烧坏了。你看不到外面。
展开
酒店回复: Dear Guest, We sincerely apologize for the unsettling events you encountered during your stay. The safety and comfort of our guests are our top priorities, and we take incidents like this very seriously. We are currently investigating the matter and will be addressing the damaged peephole and any related concerns immediately. Your feedback is invaluable in helping us improve our guest experience and safety standards. We appreciate your understanding and hope to have the opportunity to provide you with a more secure and comfortable stay.Sincerely,Hotel Management
3.0分
家庭亲子
原文
翻译提供方：Google
就我所需要的一晚来说，它还不错。我不会推荐这里作为度假胜地。
展开
酒店回复: Dear Liza, Thank you for providing your feedback. We’re glad the stay suited your needs for the night, and we appreciate you choosing us. While we strive to meet all expectations, we acknowledge that there may be areas for improvement. We look forward to the opportunity to welcome you back in the future, with the aim of providing an even more enjoyable experience.Sincerely,Hotel Management
2.0分
家庭亲子
原文
翻译提供方：Google
没有早餐
展开
酒店回复: Dear Guest, We apologize for any inconvenience caused by the lack of breakfast during your stay. While we currently do not offer breakfast, we understand how important it is for some of our guests, and we are actively exploring options to enhance our offerings in the future. We value your input and will certainly take it into consideration as we continue to improve our services. We hope this did not impact your overall experience, and we would love the opportunity to serve you again.Sincerely,Hotel Management
3.0分
其他
原文
翻译提供方：Google
没有什么
展开
酒店回复: Dear Guest, We regret that your experience did not meet expectations. If there were specific concerns during your stay, we would appreciate the opportunity to address them. Our team strives to provide a comfortable and welcoming environment, and guest input helps us improve. We value your visit and hope to have the chance to welcome you back in the future!Sincerely,Hotel Management
5.0分
其他
原文
翻译提供方：Google
很划算
5.0分
其他
Room was newly renovated so everything was clean and new. Spacious. We stayed an extra night because it was a nice room
2.0分
其他
展开
Room was dated. Kichenette with no utensils, plates or bowls. Old amenities. Charges for local calls. Breakfast was bad coffee and pastries in plastic wrap. Staff not terrribly helpful with directions to nearby stores.
展开
酒店回复: Dear Guest, Thank you for sharing your feedback. We appreciate you taking note of our team, and we are sorry that several aspects of your stay did not meet your expectations. Your comments regarding the kitchenette, amenities, and breakfast are valuable, and we will use them to inform our improvements. We strive to provide a comfortable and convenient visit for all our guests, and it is clear we fell short during your stay. We hope you might consider giving us another opportunity in the future so we can provide a more enjoyable and seamless experience.Sincerely,Hotel Management
需要翻新
酒店位置优越（就在商场对面）
酒店和房间都很干净
员工认真负责，但也足够友好
设施需要翻新和更新
酒店入口区域看起来无人照管——植物很糟糕
这是我住过的最脏的酒店。气味令人无法忍受，甚至难以入睡。在酒店待了几个小时后，我们的袜子就脏得让我再也不想踩到地板上了。酒店显然已经过时了，空调通风口里沾满了霉菌孢子。我们睡在床单上，床单太脏了，我丈夫甚至在床上发现了一个脚趾甲。我对一家值得信赖的酒店公司抱有更高的期望。
非常阴暗的地方
我第一次开车经过这家酒店时，大楼前面没有招牌，大楼前面的停车场里有人用千斤顶修理汽车。我不确定我是否来对了地方，直到我看到前门上的一份文件。酒店入口处有难闻的香烟味，到处都是烟蒂。一进门，我就不得不等前台服务员出现，她很不高兴花时间帮我办理入住手续。酒店的广告上写着游泳池、健身设施和早餐。没有游泳池或健身设施。早餐是在大堂里摆放的一张小桌子，从早上 6 点到 9 点半。他们有普通咖啡、热水和速溶燕麦片或粗燕麦粉。桌子下面有松饼和营养谷物棒。没有座位，我们不得不把它带回房间吃。大堂、电梯和走廊都很昏暗，我觉得房间里的窗户好几年没打扫过了。房间还不错，除了早上没有热水淋浴，还有一股陈旧的香烟味。每晚 191 美元，我本以为会有更好的体验。我不推荐夫妻或家庭入住这里
239室
他们敲了三次门。
显然是一个无家可归的人，门上的窥视孔被香烟烧坏了。你看不到外面。
就我所需要的一晚来说，它还不错。我不会推荐这里作为度假胜地。
没有早餐
没有什么
很划算
Room was newly renovated so everything was clean and new. Spacious. We stayed an extra night because it was a nice room
Room was dated. Kichenette with no utensils, plates or bowls. Old amenities. Charges for local calls. Breakfast was bad coffee and pastries in plastic wrap. Staff not terrribly helpful with directions to nearby stores.