酒店回复: Dear Katarina, We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. This does not meet the high standards we strive for, and we will address your concerns with our housekeeping team to ensure this does not happen again. Your comfort and satisfaction are important to us, and we appreciate your input. We hope you will give us another opportunity to provide you with a much better experience. We look forward to welcoming you back.Sincerely,Hotel Management
酒店回复: Dear Guest, We sincerely apologize for the issues you experienced during your stay, including the lack of signage, cigarette smoke odor, and cleanliness concerns in the public areas. We are also sorry for the disappointing breakfast offering and amenities that didn’t meet your expectations. These matters are being addressed with our team to improve the guest experience. We appreciate your input and hope to have the chance to provide you with a better experience on your next visit. Sincerely,Hotel Management
3.0分
家庭亲子
原文
翻译提供方：Google
就我所需要的一晚来说，它还不错。我不会推荐这里作为度假胜地。
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酒店回复: Dear Liza, Thank you for providing your feedback. We’re glad the stay suited your needs for the night, and we appreciate you choosing us. While we strive to meet all expectations, we acknowledge that there may be areas for improvement. We look forward to the opportunity to welcome you back in the future, with the aim of providing an even more enjoyable experience.Sincerely,Hotel Management
2.0分
家庭亲子
原文
翻译提供方：Google
没有早餐
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酒店回复: Dear Guest, We apologize for any inconvenience caused by the lack of breakfast during your stay. While we currently do not offer breakfast, we understand how important it is for some of our guests, and we are actively exploring options to enhance our offerings in the future. We value your input and will certainly take it into consideration as we continue to improve our services. We hope this did not impact your overall experience, and we would love the opportunity to serve you again.Sincerely,Hotel Management
5.0分
其他
原文
翻译提供方：Google
很划算
5.0分
其他
原文
翻译提供方：Google
好的
5.0分
家庭亲子
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I loved how quick everything was, both check-in and check-out. The staff was super attentive, the room was clean, and the bed was amazing. One thing I really liked was that the shower water could be adjusted exactly to the temperature you like. Everything was just perfect
4.0分
家庭亲子
Good overall stay, had no issue. Location is a little out so driving in necessary to restaurants and attractions. Would recommend for a quick stay.
4.0分
其他
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Usually i leave a glowing review of this property but thursdays "mechanical issue" at the property were well beyond annoying. Rooms are still very nice, the staff is always wonderful and the area is perfect for leisure or business travel. Just wish this wasnt the 2nd stay thats had a day or more interupted for hours with loud alarms and malfunctions-
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酒店回复: Dear Daniel, Thank you for your continued support and for taking the time to share your experience. We truly appreciate your kind words about our staff, rooms, and location. However, we sincerely apologize for the inconvenience caused by the mechanical issue and loud alarms during your recent stay. We understand how frustrating repeated interruptions can be and are actively working to resolve these issues to prevent future disruptions. Your comfort is important to us, and we value your loyalty and patience. We’re committed to making your next visit seamless and enjoyable. You are always welcome back at our property for a better experience.Sincerely,Hotel Management
5.0分
其他
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Very comfortable stay at a convenient location.
We had a great 5 day stay at this venue. Our interest was to take in 3 MLB games and a beach visit on this trip. The location was excellent and very easy to travel to and from. Many, many restaurants within a reasonable distance + the MLB park a couple of miles away. The trip to the Gulf of America coast included a visit to Sand Key Beach located just south of Clearwater.
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酒店回复: Dear Dave, Thank you for your wonderful review and for choosing us for your 5-day getaway. We’re thrilled to hear that you had a very comfortable stay and that our convenient location made it easy to enjoy the MLB games and explore the Gulf Coast. It’s great to know you found travel around the area simple and that you were able to enjoy nearby dining options and beautiful Sand Key Beach. We truly appreciate your kind words and are glad we could be part of a memorable trip. We look forward to welcoming you back for another enjoyable stay at Extended Stay America. Sincerely,Hotel Management
这是我住过的最脏的酒店。气味令人无法忍受，甚至难以入睡。在酒店待了几个小时后，我们的袜子就脏得让我再也不想踩到地板上了。酒店显然已经过时了，空调通风口里沾满了霉菌孢子。我们睡在床单上，床单太脏了，我丈夫甚至在床上发现了一个脚趾甲。我对一家值得信赖的酒店公司抱有更高的期望。
非常阴暗的地方
我第一次开车经过这家酒店时，大楼前面没有招牌，大楼前面的停车场里有人用千斤顶修理汽车。我不确定我是否来对了地方，直到我看到前门上的一份文件。酒店入口处有难闻的香烟味，到处都是烟蒂。一进门，我就不得不等前台服务员出现，她很不高兴花时间帮我办理入住手续。酒店的广告上写着游泳池、健身设施和早餐。没有游泳池或健身设施。早餐是在大堂里摆放的一张小桌子，从早上 6 点到 9 点半。他们有普通咖啡、热水和速溶燕麦片或粗燕麦粉。桌子下面有松饼和营养谷物棒。没有座位，我们不得不把它带回房间吃。大堂、电梯和走廊都很昏暗，我觉得房间里的窗户好几年没打扫过了。房间还不错，除了早上没有热水淋浴，还有一股陈旧的香烟味。每晚 191 美元，我本以为会有更好的体验。我不推荐夫妻或家庭入住这里
就我所需要的一晚来说，它还不错。我不会推荐这里作为度假胜地。
没有早餐
很划算
好的
I loved how quick everything was, both check-in and check-out. The staff was super attentive, the room was clean, and the bed was amazing. One thing I really liked was that the shower water could be adjusted exactly to the temperature you like. Everything was just perfect
Good overall stay, had no issue. Location is a little out so driving in necessary to restaurants and attractions. Would recommend for a quick stay.
Usually i leave a glowing review of this property but thursdays "mechanical issue" at the property were well beyond annoying. Rooms are still very nice, the staff is always wonderful and the area is perfect for leisure or business travel. Just wish this wasnt the 2nd stay thats had a day or more interupted for hours with loud alarms and malfunctions-
Very comfortable stay at a convenient location.
We had a great 5 day stay at this venue. Our interest was to take in 3 MLB games and a beach visit on this trip. The location was excellent and very easy to travel to and from. Many, many restaurants within a reasonable distance + the MLB park a couple of miles away. The trip to the Gulf of America coast included a visit to Sand Key Beach located just south of Clearwater.