酒店回复: Please accept my sincerest apologies in regards to our hot tub. We strive to maintain clean and positive experience while you visit with us. We thank you for your business and look forward to seeing you again soon.
酒店回复: Joseph, Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear you enjoyed our refreshed, modern rooms and convenient location in Missoula. It's wonderful to know you'd choose to stay with us again, that's the best compliment we could hope for.We also appreciate your note about the breakfast area. While we're glad you took advantage of the offerings, we understand that space can be tight during busy mornings. We're always looking for ways to improve and will keep this in mind as we continue to enhance the guest experience.Looking forward to welcoming you back soon!
5.0分
情侣出游
原文
翻译提供方：Google
酒店干净安静。早餐服务员服务热情周到。
展开
酒店回复: Thank you for taking the time to share your kind feedback! We're delighted to hear that you found our hotel clean and quiet, we take great pride in providing a comfortable and restful environment for our guests. We're especially pleased that our breakfast attendant made a positive impression. We'll be sure to pass along your kind words to her, she’ll be thrilled to know her efforts were appreciated! We hope to welcome you back again soon.
1.0分
家庭亲子
Bathroom not clean. Dried pee and poop particles on the toilet seat. Carpet hasnt been vacuumed either. Too tired to get a different room.
展开
酒店回复: Thank you for sharing your experience with us. Please accept our sincerest apologies for the condition of your bathroom and room. This is absolutely unacceptable and far below the standards we hold for cleanliness and guest comfort. We understand how frustrating this must have been, especially when you were too tired to request a room change. Please be assured that we are addressing this immediately with our housekeeping team to ensure this does not happen again. Thank you again for bringing this to our attention, and we hope to have the chance to provide you with a much better experience in the future.
5.0分
家庭亲子
展开
The staff was exceptionally pleasant all weekend from the front desk to the breakfast attendant and housekeeper the first night. I also booked 2 separate reservations and asked to stay in the same room and it was no problem at all.
展开
酒店回复: Thank you so much for your wonderful review! We’re delighted to hear that our team made your stay so enjoyable from the front desk to our breakfast attendant and housekeeping. It’s great to know we could accommodate your request to stay in the same room for both reservations without any hassle. Your kind words mean a lot to us and will be shared with our entire team they’ll be thrilled to know they made such a positive impression. We truly appreciate your feedback and hope to welcome you back for another great stay soon!
4.0分
其他
展开
I like overall is clean and good conditions but my only inconvenience the internet I need for work, tha’s not work, really really bad internet, I have to use my hotspot.
展开
酒店回复: Thank you for sharing your comments. We’re pleased you found the property clean and comfortable, and we apologize for the inconvenience with the Wi-Fi. We understand how essential it is for work and will address this with our service provider to improve reliability.
5.0分
其他
Staff members accommodated our medical surgery member
The room was very clean
Would return to sleep inn in Missoula
展开
酒店回复: Thank you so much for your kind review. We're especially glad to hear that our team was able to accommodate your needs during a medical stay, we understand how important comfort and care are during those times. It’s wonderful to know you found the room very clean and that you’d choose to return to Sleep Inn Missoula. We truly appreciate your trust and hope to welcome you back under more relaxing circumstances in the future.
5.0分
情侣出游
展开
Super comfortable and clean. The place, including our room, smells amazing. Like a day spa. We have stayed in many hotels on our road trip and this place surpasses them all. Great breakfast also. Could not have asked for better!
展开
酒店回复: Wow, thank you for such a wonderful review! We’re thrilled to hear that your stay with us stood out among all the hotels on your road trip. Knowing you found the room super comfortable, clean, and even spa-like in scent truly makes our day! We're also glad you enjoyed the breakfast, we aim to offer a great start to every guest’s day. Your kind words mean a lot to our team, and we’d be honored to welcome you back anytime your travels bring you through Missoula again. Safe travels and all the best,
5.0分
其他
展开
Nice clean hotel in a convenient location. Did not get to use the facilities much or explore a whole lot, but it was close enough to downtown that it wasn’t a huge hassle for me to go to and from.
展开
酒店回复: Thank you for your kind words! We're glad to hear you enjoyed our clean accommodations and found our location convenient for getting to and from downtown, that’s one of the things our guests often appreciate most. While it’s a shame you didn’t get a chance to explore more or enjoy the full range of our facilities this time, we hope to welcome you back in the future for a longer stay. Safe travels, and we look forward to seeing you again!
又小又脏，比有些汽车旅馆都差，不会再定这个牌子的酒店。
广告上说有热水浴缸，但已经四五天没用了。没有警察来处理这项设施的缺失。*******，通过你们的系统退款太难了。否则我们会退款，然后去另一家有热水浴缸的。
很棒的酒店。焕然一新。房间布置精美。现代化的装修。靠近米苏拉的任何地方。一定会再次入住。哦，早餐区可能因为面积太小而拥挤。
酒店干净安静。早餐服务员服务热情周到。
Bathroom not clean. Dried pee and poop particles on the toilet seat. Carpet hasnt been vacuumed either. Too tired to get a different room.
The staff was exceptionally pleasant all weekend from the front desk to the breakfast attendant and housekeeper the first night. I also booked 2 separate reservations and asked to stay in the same room and it was no problem at all.
I like overall is clean and good conditions but my only inconvenience the internet I need for work, tha’s not work, really really bad internet, I have to use my hotspot.
Staff members accommodated our medical surgery member
The room was very clean
Would return to sleep inn in Missoula
Super comfortable and clean. The place, including our room, smells amazing. Like a day spa. We have stayed in many hotels on our road trip and this place surpasses them all. Great breakfast also. Could not have asked for better!
Nice clean hotel in a convenient location. Did not get to use the facilities much or explore a whole lot, but it was close enough to downtown that it wasn’t a huge hassle for me to go to and from.