酒店回复: Please accept my sincerest apologies in regards to our hot tub. We strive to maintain clean and positive experience while you visit with us. We thank you for your business and look forward to seeing you again soon.
酒店回复: Sarah, thank you so much for your kind words. on behalf of our team i apologize for the issues experienced with the deadbolt in your room. This will be addressed with our maintenance team to help prevent future issues. However, we are thrilled that you still were able to have a great stay! Thank you so much for your business and we hope to welcome you back soon for another amazing stay!
酒店回复: Joseph, Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear you enjoyed our refreshed, modern rooms and convenient location in Missoula. It's wonderful to know you'd choose to stay with us again, that's the best compliment we could hope for.We also appreciate your note about the breakfast area. While we're glad you took advantage of the offerings, we understand that space can be tight during busy mornings. We're always looking for ways to improve and will keep this in mind as we continue to enhance the guest experience.Looking forward to welcoming you back soon!
5.0分
其他
原文
翻译提供方：Google
我很喜欢这家睡眠旅馆，因为工作人员都很乐于助人，即使是打扫房间的工作人员
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酒店回复: Beverly, Thank you so much, we pride ourselves on our wonderful team and are happy to know that they are able to make a positive impact on your stay. I will share this with them as continued motivation to give great service. Everybody loves interacting with you and we hope to welcome you back soon for another amazing stay!
5.0分
情侣出游
原文
翻译提供方：Google
酒店干净安静。早餐服务员服务热情周到。
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酒店回复: Thank you for taking the time to share your kind feedback! We're delighted to hear that you found our hotel clean and quiet, we take great pride in providing a comfortable and restful environment for our guests. We're especially pleased that our breakfast attendant made a positive impression. We'll be sure to pass along your kind words to her, she’ll be thrilled to know her efforts were appreciated! We hope to welcome you back again soon.
5.0分
其他
Staff members accommodated our medical surgery member
The room was very clean
Would return to sleep inn in Missoula
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酒店回复: Thank you so much for your kind review. We're especially glad to hear that our team was able to accommodate your needs during a medical stay, we understand how important comfort and care are during those times. It’s wonderful to know you found the room very clean and that you’d choose to return to Sleep Inn Missoula. We truly appreciate your trust and hope to welcome you back under more relaxing circumstances in the future.
5.0分
情侣出游
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Super comfortable and clean. The place, including our room, smells amazing. Like a day spa. We have stayed in many hotels on our road trip and this place surpasses them all. Great breakfast also. Could not have asked for better!
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酒店回复: Wow, thank you for such a wonderful review! We’re thrilled to hear that your stay with us stood out among all the hotels on your road trip. Knowing you found the room super comfortable, clean, and even spa-like in scent truly makes our day! We're also glad you enjoyed the breakfast, we aim to offer a great start to every guest’s day. Your kind words mean a lot to our team, and we’d be honored to welcome you back anytime your travels bring you through Missoula again. Safe travels and all the best,
5.0分
其他
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Nice clean hotel in a convenient location. Did not get to use the facilities much or explore a whole lot, but it was close enough to downtown that it wasn’t a huge hassle for me to go to and from.
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酒店回复: Thank you for your kind words! We're glad to hear you enjoyed our clean accommodations and found our location convenient for getting to and from downtown, that’s one of the things our guests often appreciate most. While it’s a shame you didn’t get a chance to explore more or enjoy the full range of our facilities this time, we hope to welcome you back in the future for a longer stay. Safe travels, and we look forward to seeing you again!
2.0分
其他
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The entire property could be spotless.. but when the bed is so bad you wake up in pain it’s not worth the price. There were pockets you’d sink into, and laid at a angle.. I should’ve paid more for better sleep.
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酒店回复: Thank you for your honest feedback. We're truly sorry to hear that the bed in your room caused discomfort during your stay, we know how essential a good night's sleep is, and it's disappointing to learn that we fell short in that area. While we’re glad you found the property clean, we understand that rest is just as important, if not more so. We’re currently reviewing the condition of the mattress in that room and will take the necessary steps to improve it. We truly value your input and hope you'll consider giving us another opportunity to provide the comfort and quality you expect and deserve.
又小又脏，比有些汽车旅馆都差，不会再定这个牌子的酒店。
广告上说有热水浴缸，但已经四五天没用了。没有警察来处理这项设施的缺失。*******，通过你们的系统退款太难了。否则我们会退款，然后去另一家有热水浴缸的。
我们房间的门闩坏了，不猛地关门就关不紧。前台的工作人员过来帮忙，他尽力了，但这个问题肯定需要解决，除此之外，我们的住宿体验很棒！
很棒的酒店。焕然一新。房间布置精美。现代化的装修。靠近米苏拉的任何地方。一定会再次入住。哦，早餐区可能因为面积太小而拥挤。
我很喜欢这家睡眠旅馆，因为工作人员都很乐于助人，即使是打扫房间的工作人员
酒店干净安静。早餐服务员服务热情周到。
Staff members accommodated our medical surgery member
The room was very clean
Would return to sleep inn in Missoula
Super comfortable and clean. The place, including our room, smells amazing. Like a day spa. We have stayed in many hotels on our road trip and this place surpasses them all. Great breakfast also. Could not have asked for better!
Nice clean hotel in a convenient location. Did not get to use the facilities much or explore a whole lot, but it was close enough to downtown that it wasn’t a huge hassle for me to go to and from.
The entire property could be spotless.. but when the bed is so bad you wake up in pain it’s not worth the price. There were pockets you’d sink into, and laid at a angle.. I should’ve paid more for better sleep.