酒店回复: Thank you so much for your incredible 10/10 review! We’re absolutely delighted to hear that you enjoyed your stay with us. Our team works hard every day to make sure each guest feels welcomed, comfortable, and well cared for, so your kind words mean the world to us. Feedback like yours reminds us why we love what we do and inspires us to keep delivering the best possible experience. We truly appreciate you taking the time to share your thoughts and hope we’ll have the pleasure of hosting you again soon!
4.0分
其他
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The beds were very comfortable. The slides were super fun and the pool water was a great temperature to enjoy swimming! Hot breakfast items weren’t very warm, but the amount of add in for oatmeal was incredible!
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酒店回复: Thank you so much for leaving us an 8/10 rating! We’re happy to know you had a good stay overall, and we truly appreciate you taking the time to share your score with us. We’re always looking for ways to make every stay exceptional, so if you ever feel like sharing what could have made your visit even better, we’d love to hear from you. Your insight helps us continue improving and delivering the best possible experience. We hope to have the pleasure of welcoming you back again soon!
5.0分
其他
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Nicely updated, and well appointed also very clean really great staff all in all a very nice stay! One thing to note is there is not really anything nearby within walking distance as far as stores and restaurants go. But of course, very convenient to the airport.
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酒店回复: Thank you so much for your incredible 10/10 review! We’re absolutely delighted to hear that you enjoyed your stay with us. Our team works hard every day to ensure every guest feels welcomed, comfortable, and genuinely cared for, so your kind words truly mean the world to us. Feedback like yours reminds us why we love what we do and motivates us to continue going above and beyond for our guests. We’re grateful that you took the time to share your experience, and we sincerely hope we’ll have the pleasure of welcoming you back for another wonderful stay in the future!
5.0分
其他
Staff clean - great stop for family roadtrip - indoor waterslides. open area next to hotel for dogs to play, not fenced
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酒店回复: Thank you so much for your incredible 10/10 review! We’re absolutely delighted to hear that you enjoyed your stay with us. Our team works hard every day to make sure each guest feels welcomed, comfortable, and well cared for, so your kind words mean the world to us. Feedback like yours reminds us why we love what we do and inspires us to keep delivering the best possible experience. We truly appreciate you taking the time to share your thoughts and hope we’ll have the pleasure of hosting you again soon!
4.0分
其他
Clean rooms and a nice area. Breakfast variety could be better. Pool was too busy for us that was a bummer.
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酒店回复: Thank you for sharing your feedback and for noting our clean rooms and great location! I’m sorry to hear the pool was too busy during your visit — it can definitely get lively on weekends, especially in the fall and winter months when families come to enjoy the indoor water park. We understand that can make it harder to relax, and we truly appreciate your understanding. Your note about breakfast variety is also helpful, and we’ll keep it in mind as we look for ways to improve. We hope to welcome you back again for a more relaxing stay next time!
5.0分
朋友出游
Best Hotel I have ever stayed in. The staff was great and fun. Clean, hot tub and just all around good environment
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酒店回复: Thank you so much for the perfect 10/10 rating! We’re absolutely delighted to know you had such a great stay with us. Our team works hard to provide a clean, comfortable, and welcoming environment for every guest, so it’s wonderful to see that reflected in your experience. We truly appreciate your kind words and hope we’ll have the pleasure of welcoming you back again soon!
1.0分
家庭亲子
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Pretty sad. We were charged for parking and didn't see that before booking. Room was dirty. Clothes left from the last party that rented room. Bathroom ceiling had spots of mildew because of no ventilation in the room. The window view was of the roof, and no mention of this before booking room. Staff missinformed us of pool hours twice. Also the upstairs renter was extremely loud and paced above us until after midnight. The waterslides were the best feature.
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酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry to hear that your stay didn’t meet expectations and that there were several issues that impacted your experience. The cleanliness concerns you mentioned are absolutely not up to our standards, and I sincerely apologize that your room wasn’t properly inspected prior to arrival. I’ll be following up with our housekeeping team right away to make sure this is addressed.Regarding parking, I completely understand your frustration. While parking fees aren’t yet common in our area, they are becoming more widespread. We do our best to note this charge online and at check-in, but I understand it can be easy to miss when booking through a third-party site. While we can’t control what is shown on websites like *******, guests are always welcome to give us a quick call before booking if any details—such as parking—aren’t clearly listed.As for the pool and waterslide, I apologize for the confusion around the hours. The pool is open every day from 8:00 a.m. to 10:00 p.m., and the waterslide hours are as follows:Monday–Thursday: 4:30 p.m. – 9:00 p.m.Friday: 4:30 p.m. – 10:00 p.m.Saturday: 8:00 a.m. – 10:00 a.m. and 4:00 p.m. – 10:00 p.m.Sunday: 8:00 a.m. – 10:00 a.m. and 4:00 p.m. – 9:00 p.m.These hours are posted at the front desk, on our website, on the check in welcome note, and on the pool rules sign for easy reference.I also apologize for the noise from the guest above your room — I know that can be frustrating when you’re trying to relax. I’m glad to hear your family still enjoyed the waterslides, and I truly appreciate your feedback as it helps us improve and provide a better experience for future guests.
5.0分
其他
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Easy check in, helpful welcoming staff, room was a haven from our long day of driving; room and halls and elevator were nicely appointed and clean, breakfast was good.
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酒店回复: Thank you so much for the perfect 10/10 rating! We’re absolutely delighted to know you had such a positive experience with us. Our team works hard to make every stay comfortable, seamless, and welcoming, so it’s wonderful to see that reflected in your feedback. We truly appreciate you taking the time to share your experience and hope we’ll have the pleasure of hosting you again soon!
5.0分
商务出差
Plenty of parking for trucks and trailers as well as rvs. Special parking for guests being shuttled to the airport.
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酒店回复: Thank you so much for the perfect 10/10 rating! We’re absolutely delighted to know you had such a positive experience with us. Our team works hard to make every stay comfortable, seamless, and welcoming, so it’s wonderful to see that reflected in your feedback. We truly appreciate you taking the time to share your experience and hope we’ll have the pleasure of hosting you again soon!
5.0分
其他
Everything was amazing as always I stay here every time I come to Missoula
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酒店回复: Thank you so much for your incredible 10/10 review! We’re absolutely thrilled to hear that you had such a wonderful experience with us. Our team works hard every day to create a warm, welcoming, and comfortable environment for every guest, so hearing that we hit the mark truly means the world to us. Your feedback is a reminder of why we love what we do, and it inspires us to continue delivering the highest level of service and care.We’re genuinely grateful that you took the time to share your experience, and we’re so happy to know your stay was a positive one from start to finish. Guests like you make all the difference, and we can’t thank you enough for choosing us. We hope to have the pleasure of welcoming you back again soon for another outstanding stay!
好地方
The beds were very comfortable. The slides were super fun and the pool water was a great temperature to enjoy swimming! Hot breakfast items weren’t very warm, but the amount of add in for oatmeal was incredible!
Nicely updated, and well appointed also very clean really great staff all in all a very nice stay! One thing to note is there is not really anything nearby within walking distance as far as stores and restaurants go. But of course, very convenient to the airport.
Staff clean - great stop for family roadtrip - indoor waterslides. open area next to hotel for dogs to play, not fenced
Clean rooms and a nice area. Breakfast variety could be better. Pool was too busy for us that was a bummer.
Best Hotel I have ever stayed in. The staff was great and fun. Clean, hot tub and just all around good environment
Pretty sad. We were charged for parking and didn't see that before booking. Room was dirty. Clothes left from the last party that rented room. Bathroom ceiling had spots of mildew because of no ventilation in the room. The window view was of the roof, and no mention of this before booking room. Staff missinformed us of pool hours twice. Also the upstairs renter was extremely loud and paced above us until after midnight. The waterslides were the best feature.
Easy check in, helpful welcoming staff, room was a haven from our long day of driving; room and halls and elevator were nicely appointed and clean, breakfast was good.
Plenty of parking for trucks and trailers as well as rvs. Special parking for guests being shuttled to the airport.
Everything was amazing as always I stay here every time I come to Missoula