酒店回复: Dear Guest, We are delighted to receive your rating for The Westin Chicago Lombard. Our goal is to create restorative experiences through nourishing dining, intuitive service, and restful sleep. We hope your next stay with us continues to inspire wellness.Sincerely,Torrez WatsonGeneral Manager
5.0分
情侣出游
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This hotel was very nice and clean with kind staff. I had a great time and was on the highest level which was definitely a plus! The bed was incredibly comfortable I didn’t even want to get up! Will for sure be coming back.
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酒店回复: Dear Guest, We are delighted to hear you enjoyed your stay and appreciated our well-kept accommodations with the breathtaking views, and that our service exceeded your expectations. We are pleased that our Heavenly Bed added to the balance and comfort of your stay. We can’t wait to welcome you back to The Westin Chicago Lombard for another relaxing stay!Sincerely,Torrez WatsonGeneral Manager
芝加哥郊区的新酒店，免费停车方便，周边购物吃饭都很方便，酒店新装修，服务很好👍
房间的吹风机是坏的，续租的一晚，中间一天是没有打扫的，小费直接省了，停车场是免费的，一楼有星巴克快捷店，离千禧公园大约35分钟路程，800多一丢的价格一切都可以忽略。
这是我们第二次入住这家酒店了，第一次是在两个月前的四月。总体来说还不错，但付费WiFi有点让人不太满意，而且有时候房间里的手机信号也不太好。这次我的枕套上有一些污渍，所以清洁度我只给了3分。还有一件有趣的事，就是我们两次都是通过Trip.com预订的，而且都选择了“远离电梯”和“安静房间”的选项，我的订单记录里也清清楚楚地写着。但两次入住，我们都被安排到了离电梯最近的房间……第一次是出电梯的第一间，这次是离电梯一间远的房间。第一次入住时，我们甚至能在房间里听到电梯的声音。我真怀疑是不是Trip.com发送给酒店的信息和酒店收到的信息不匹配。
很棒的酒店，设施齐全，泳池很好很干净，还会再来的。
酒店还行。我们问前台要水，但他们没给。
他们说客房清洁不包含在我的预订协议里，所以就没有打扫房间🤷🏻♂️
安静，舒适，安静
位置不错，但设施没有想象中的好
酒店毗邻购物中心和超市，交通便利。不过设施有点旧，不太舒服。可能是因为入住期间房间已经订满了，所以房间打扫有点马虎，床单换得不够，水、咖啡和茶都缺。我只是直接向酒店提出要求，他们回应得很好。
另外，也许是因为这家酒店太受欢迎，周六是结婚旺季，所以婚宴很多。民族婚礼招待会原定从晚上 7 点持续到凌晨 1 点，伴随着重低音的音乐（虽然还没有糟糕到我无法入睡）。总而言之，酒店的位置很好，但设施还可以更好。机场也没有酒店巴士，您需要单独支付出租车费（约 45 美元）才能到达机场。
好的✅
This hotel was very nice and clean with kind staff. I had a great time and was on the highest level which was definitely a plus! The bed was incredibly comfortable I didn’t even want to get up! Will for sure be coming back.