Veronica was very friendly and helpful. There are plenty of restaurants and entertainment around this hotel location.
2.0分
其他
Unfortunately the room had a slight musty smell to it but the staff brought in a dehumidifier that helped the situation.
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酒店回复: Thank you for taking the time to share your feedback. We're sorry to hear that your room had a musty smell upon arrival, but we're glad our team was able to respond quickly and provide a dehumidifier to help improve your experience. We appreciate your understanding and hope to welcome you back for a fresher and more comfortable stay in the future. Please don’t hesitate to reach out directly if there's anything we can do to make your next visit even better.
5.0分
商务出差
I recommend this place for the friendly staff and cleanness comfortable rooms.
5.0分
家庭亲子
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I was a little nervous about my stay…. But when I got there I was surprised the room was spacious and very comfortable the room was clean… very quiet…. The front desk ladies where amazing… I will definitely be back in the future…
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酒店回复: Thank you so much for the wonderful review! We're so glad we exceeded your expectations and that you had a comfortable, quiet stay. It’s great to hear our front desk team made you feel welcome — we’ll be sure to share your kind words with them. We can’t wait to welcome you back in the future!
5.0分
家庭亲子
Spacious suite with a nice, stocked kitchenette. Plenty of room and helpful additions for a family of 4 with 2 small children to spread out after a long drive.
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酒店回复: Thank you for the fantastic review! We’re so glad your suite provided the space and comfort your family needed after a long drive. It’s great to hear the kitchenette and layout worked well for you and the kids. We hope to welcome you back again soon!
1.0分
家庭亲子
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This room was a bit better than the suite we used a year ago - but this one the toilet seat was broken, bathroom tile was filthy, the room smelt so strong of a cheap spray to cover ordor. Very out-dated and all around dirty. Staff was very pleasant but ............******* messed up my reservation so ended up paying much more for room!
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酒店回复: Thank you for your feedback. We’re glad our staff left a good impression, but we’re very sorry for the issues you encountered with the room. We’re addressing the cleanliness concerns with our team and appreciate you bringing them to our attention. We understand the frustration with third-party booking errors and hope to provide a better experience in the future.
4.0分
家庭亲子
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We only stayed one night as we were driving 18 hours and wanted a place to sleep halfway through. We got there at 1am and a I did not expect the room to be as spacious as it was (there were 5 of us) or to have a small kitchen. The rooms were clean. The front desk was so friendly.
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酒店回复: Thank you for choosing to stay with us during your long drive! We're so glad to hear that our spacious and clean rooms — and the small kitchen — made a positive impression. It's also wonderful to know our front desk team made you feel welcome, even at 1am! We appreciate your feedback and hope to host you again whenever your travels bring you back through the area.
1.0分
情侣出游
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Horrible experience toilet didn’t flush dirty dishes left in dishwasher and mold the paint was peeling off the walls of the ceiling and their were bugs on the bed
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酒店回复: We're very sorry to hear about your experience. We take feedback like this seriously and would have addressed each of these issues immediately if they had been brought to our attention during your stay. Our team is committed to providing a clean and comfortable environment, and it's clear we fell short in your case. We’re currently investigating your concerns to ensure they are resolved and do not happen again.
3.0分
家庭亲子
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This property is clearly on the older side and it shows in the condition of the rooms, furniture and building interior. Staff was friendly and helpful and I could tell they worked on cleaning well. I was disappointed to see there wasn’t a pool, even though ******* says this is one of their amenities. Also, our room had a musty smell, which was frustrating and gave the feel that perhaps it wasn’t super clean, but the hallways and bedding all smelled fresh etc, so i think overall it was the condition of the property itself. There was rust on the bathroom hardware, etc. I probably wouldn’t choose to stay here again, but it’s a budget option that if you’re ok with a more worn property, is fine. Again, staff was very friendly and overall, the property, though a bit worn was clean and offered comfortable beds and our room had a workable kitchen, which was great, and housed our family of 5 comfortably.
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酒店回复: Thank you for taking the time to share your experience with us. We truly appreciate your thoughtful feedback and are glad to hear that our team made a positive impression—our staff takes great pride in offering friendly, helpful service and maintaining clean accommodations.We understand that some areas of the property show signs of age, and while we are an older hotel, we continuously work to maintain cleanliness and comfort for our guests. We’re glad you found the beds comfortable and the in-room kitchen convenient for your family’s stay.Regarding the musty smell you encountered in the room, I sincerely apologize. While it sounds like the hallway and bedding met your expectations, I will follow up with our housekeeping and maintenance teams to investigate and address the issue. Feedback like yours helps us target improvements where they’re needed most.I also want to personally apologize for the confusion regarding the pool amenity listed on *******. We do not have a pool, and I will be contacting them directly to correct that inaccurate information. I completely understand how that would be disappointing, especially when traveling with family.Thank you again for your candid review. While I’m sorry to hear we may not be your first choice in the future, I hope you’ll consider giving us another opportunity down the road as we continue making improvements.
房间非常棒，他们帮我们换了一个更大的房间，而且无论我们有什么需求，他们都能非常迅速高效地处理。我很享受在这里的住宿，肯定会向带着孩子旅行或仅仅是度假的人推荐这家酒店。
Veronica was very friendly and helpful. There are plenty of restaurants and entertainment around this hotel location.
Unfortunately the room had a slight musty smell to it but the staff brought in a dehumidifier that helped the situation.
I recommend this place for the friendly staff and cleanness comfortable rooms.
I was a little nervous about my stay…. But when I got there I was surprised the room was spacious and very comfortable the room was clean… very quiet…. The front desk ladies where amazing… I will definitely be back in the future…
Spacious suite with a nice, stocked kitchenette. Plenty of room and helpful additions for a family of 4 with 2 small children to spread out after a long drive.
This room was a bit better than the suite we used a year ago - but this one the toilet seat was broken, bathroom tile was filthy, the room smelt so strong of a cheap spray to cover ordor. Very out-dated and all around dirty. Staff was very pleasant but ............******* messed up my reservation so ended up paying much more for room!
We only stayed one night as we were driving 18 hours and wanted a place to sleep halfway through. We got there at 1am and a I did not expect the room to be as spacious as it was (there were 5 of us) or to have a small kitchen. The rooms were clean. The front desk was so friendly.
Horrible experience toilet didn’t flush dirty dishes left in dishwasher and mold the paint was peeling off the walls of the ceiling and their were bugs on the bed
This property is clearly on the older side and it shows in the condition of the rooms, furniture and building interior. Staff was friendly and helpful and I could tell they worked on cleaning well. I was disappointed to see there wasn’t a pool, even though ******* says this is one of their amenities. Also, our room had a musty smell, which was frustrating and gave the feel that perhaps it wasn’t super clean, but the hallways and bedding all smelled fresh etc, so i think overall it was the condition of the property itself. There was rust on the bathroom hardware, etc. I probably wouldn’t choose to stay here again, but it’s a budget option that if you’re ok with a more worn property, is fine. Again, staff was very friendly and overall, the property, though a bit worn was clean and offered comfortable beds and our room had a workable kitchen, which was great, and housed our family of 5 comfortably.