Of all the options in the area, we were happy we chose Super 8. It was very clean and a welcoming atmosphere.
展开
酒店回复: Hello Laurie,Thank you for your feedback! We're delighted to hear you appreciated the cleanliness and welcoming atmosphere of Super 8. Your experience is valuable to us, and we hope to welcome you back on your next visit to the area for another enjoyable stay.
3.0分
其他
Front desk was really friendly room smelt very stale at first improved after air was turned on very lumpy pillows it was clean
展开
酒店回复: Hello Julie,Thank you for sharing your feedback. We're glad to hear you enjoyed the friendliness of our front desk staff and that you found the room clean. We appreciate your comments about the stale smell and the pillows, as it helps us understand our guests' experiences better. Your insights are valued, and we hope to provide you with an even better stay on your next visit.
4.0分
其他
展开
Desk staff was great, did not interact with other staff. Pool area was ok, about as expected for a budget hotel but I've seen better. Continental Breakfest was sad. Didnt bother our second morning. May as well not have one.
The room (131) was ok. It was clean, housekeeping did a good job prepping it. The bed was comfortable. The couch sagged in the middle but was otherwise ok if old. Other furnishings were in good repair. The thermostat on the AC unit didnt work right. Had it set to 70, came back to a refrigerator. The TV while having 3 HDMI ports and being a roku TV was bound to the cable box on HDMI 2 with no way to change it. Ended up unplugging the cable box to plug in my laptop. The bathroom was small. Hit my head several times on the shower curtain rod which is mounted two low. The vanity is to small, plan on storing your gear under it not on it. Finally the water tasted funny and got worse when chilled.
Overall had a good stay but we where out of the hotel most of the time. If we had used it as a stay in vacation spot, I would have been disappointed.
展开
酒店回复: Hello Luke, Thank you for sharing your feedback about your recent stay. We’re glad to hear that our desk staff made a positive impression and that you found your room clean and comfortable, though we acknowledge there were areas that didn't meet your expectations. Your comments regarding the breakfast and room amenities have been noted for future consideration, and we appreciate your insights. We strive for all our guests to have a pleasant experience, and your perspective helps us in enhancing our offerings. We hope to serve you better in the future.
5.0分
家庭亲子
展开
Staff was very pleasant and understanding. I booked a room with 3 beds and didn’t check to make sure the property was handicap accessible. The staff made sure I got a room on the 1st floor with an adjoining room for my traveling companions.
展开
酒店回复: Hello Rose,Thank you for your feedback. We're glad to hear that our staff was able to accommodate your needs during your stay and enhance your experience. We strive to provide excellent service and ensure a comfortable visit for all our guests. We appreciate your understanding regarding room accessibility and hope you enjoyed your time with us. Your comments help us improve our services for future guests.
3.0分
其他
展开
The night manager was awesome and apologized when housekeeping did not come to our room. He offered a clean set of towels on the spot. He wrote down our room number to address this with staff. However, this didn't do any good. In the 3 nights we were there housekeeping did not enter our room to change towels or empty trash at all.
展开
酒店回复: Hello Christy, Thank you for sharing your feedback regarding your recent stay. We're pleased to hear about the night manager's efforts to assist during your visit. We recognize the importance of consistent housekeeping service and appreciate your insights. Your comments will be taken into consideration to enhance the experience for future guests. We hope you’ll consider staying with us again to see any improvements made.
3.0分
其他
展开
The staff was very friendly! The cleanliness of the room was ok. The bathroom had hair in places like it wasn't wiped down right. Paint was chipping everywhere.
展开
酒店回复: Hello Cristin, Thank you for your feedback regarding your recent stay. We're glad to hear that you found our staff friendly. Your comments about room cleanliness and maintenance are appreciated and will be shared with the appropriate team for consideration. We strive to provide a clean and comfortable environment for all our guests, and your insights help us identify areas for improvement. Thank you for sharing your experience with us; it helps us work towards enhancing our guest experience in the future.
5.0分
家庭亲子
展开
Everything was nice here. Hot tub was a little green but that might have been the tile in the tub. Clean, friendly staff. Great breakfast!! Would stay here again.
展开
酒店回复: Hello Brent,Thank you for sharing your experience! We're glad to hear you enjoyed the clean facilities, friendly staff, and great breakfast. Your comments about the hot tub will be noted for our maintenance team's review, as we strive for optimal guest experiences. We look forward to welcoming you back on your next visit!
3.0分
其他
展开
Nothing unique.
The rooms need to be remodeled.
They do not have coffee out for early rise workers.
they will not open breakfast until 6 am.
people that work early has to go down to the gas stations for coffee and breakfast.
展开
酒店回复: Hello Kelly,Thank you for sharing your feedback regarding your stay. We appreciate your insights about the room ambiance and your early riser needs. Your comments will be shared with the management team as they evaluate the guest experience. We understand how important it is to have convenient options for breakfast and coffee, especially for those with early schedules. Your feedback helps us consider how we can better meet the needs of all our guests in the future.
5.0分
其他
展开
Staff that go above and beyond!!!!
The clerk was awesome we had been driving for a while to get here and asked if we had coffeepot in our room he said no but made us some he went out of his way to make us feel welcome he could of just said no
展开
酒店回复: Hello Dan, Thank you for sharing your experience! We're thrilled to hear that our front desk clerk went above and beyond to make you feel welcome after your long drive. Our team takes pride in providing exceptional service, and it’s wonderful to know that their efforts made a positive impression during your stay. We appreciate your feedback and hope to welcome you back in the future.
1.0分
其他
展开
So disappointed! Will never return!
We were a group of 9 that travel through Escanaba every couple years. We will never stay here in the future. This place is run down and way understaffed! The staff that was there was working very hard but there is only so much they can do. Wyndham should be ashamed of putting their name on this property! The place screams of neglect! The water in the spa was dark and dirty! Mattress was sagging in the middle. Towels were clean but the holder for them was falling off the wall as well as the hand soap holder next to the sink! The picnic table outside for guests to sit at was broken and missing an entire bench on one side. Nothing but metal bars and screws sticking out. It should be disposed of before someone gets injured!
Terrible experience!
展开
酒店回复: Hello Christine, Thank you for taking the time to share your feedback. We regret to hear that your recent stay did not meet your expectations. Your comments regarding the condition of the property and facilities have been noted, and we appreciate your recognition of the hard work our staff puts in despite the challenges. We will ensure that this information is shared with the appropriate team for consideration. Your insights help us to continuously improve the experience for future guests.
Of all the options in the area, we were happy we chose Super 8. It was very clean and a welcoming atmosphere.
Front desk was really friendly room smelt very stale at first improved after air was turned on very lumpy pillows it was clean
Desk staff was great, did not interact with other staff. Pool area was ok, about as expected for a budget hotel but I've seen better. Continental Breakfest was sad. Didnt bother our second morning. May as well not have one.
The room (131) was ok. It was clean, housekeeping did a good job prepping it. The bed was comfortable. The couch sagged in the middle but was otherwise ok if old. Other furnishings were in good repair. The thermostat on the AC unit didnt work right. Had it set to 70, came back to a refrigerator. The TV while having 3 HDMI ports and being a roku TV was bound to the cable box on HDMI 2 with no way to change it. Ended up unplugging the cable box to plug in my laptop. The bathroom was small. Hit my head several times on the shower curtain rod which is mounted two low. The vanity is to small, plan on storing your gear under it not on it. Finally the water tasted funny and got worse when chilled.
Overall had a good stay but we where out of the hotel most of the time. If we had used it as a stay in vacation spot, I would have been disappointed.
Staff was very pleasant and understanding. I booked a room with 3 beds and didn’t check to make sure the property was handicap accessible. The staff made sure I got a room on the 1st floor with an adjoining room for my traveling companions.
The night manager was awesome and apologized when housekeeping did not come to our room. He offered a clean set of towels on the spot. He wrote down our room number to address this with staff. However, this didn't do any good. In the 3 nights we were there housekeeping did not enter our room to change towels or empty trash at all.
The staff was very friendly! The cleanliness of the room was ok. The bathroom had hair in places like it wasn't wiped down right. Paint was chipping everywhere.
Everything was nice here. Hot tub was a little green but that might have been the tile in the tub. Clean, friendly staff. Great breakfast!! Would stay here again.
Nothing unique.
The rooms need to be remodeled.
They do not have coffee out for early rise workers.
they will not open breakfast until 6 am.
people that work early has to go down to the gas stations for coffee and breakfast.
Staff that go above and beyond!!!!
The clerk was awesome we had been driving for a while to get here and asked if we had coffeepot in our room he said no but made us some he went out of his way to make us feel welcome he could of just said no
So disappointed! Will never return!
We were a group of 9 that travel through Escanaba every couple years. We will never stay here in the future. This place is run down and way understaffed! The staff that was there was working very hard but there is only so much they can do. Wyndham should be ashamed of putting their name on this property! The place screams of neglect! The water in the spa was dark and dirty! Mattress was sagging in the middle. Towels were clean but the holder for them was falling off the wall as well as the hand soap holder next to the sink! The picnic table outside for guests to sit at was broken and missing an entire bench on one side. Nothing but metal bars and screws sticking out. It should be disposed of before someone gets injured!
Terrible experience!