酒店回复: vielen Dank für Ihre positive Bewertung und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es freut uns sehr zu hören, dass Sie mit der Sauberkeit Ihres Zimmers zufrieden waren und den kleinen Balkon zur Straße genießen konnten. Wir sind stolz darauf, in der Nähe von Restaurants, der Einkaufsstraße und dem Meer gelegen zu sein, um unseren Gästen eine bequeme und angenehme Erfahrung zu bieten. Es ist schön zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um Ihnen einen noch besseren Aufenthalt zu bieten.
5.0分
家庭亲子
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We booked this room because we needed to come one day early to get on a cruise out of Long Beach pier. For the money it was very convenient. We were able to park at the hotel for a fee ($15) and then walk everywhere. We walked down to the beach where we could see queen mary and the cruise ship. I would stay here again.
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酒店回复: Thank you for taking the time to share your wonderful experience at Travelodge by Wyndham Long Beach Convention Center! We are delighted to hear that our hotel served as a convenient base for your pre-cruise stay. It’s great to know that you found our location ideal for exploring the area, particularly with the short walk to the beach and the beautiful views of the Queen Mary and the cruise ship.We appreciate your feedback regarding our parking option, as we strive to offer a hassle-free experience for our guests. We would be thrilled to welcome you back on your next visit to Long Beach!
3.0分
其他
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No indoor lobby. Stand at window like fast food order. No receipt as computer acting up.. left email address to receive receipt & never received any email. Unacceptable!
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酒店回复: Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced regarding the check-in process and the absence of a traditional indoor lobby. We understand how important it is to have a seamless arrival experience, and we regret that this did not meet your expectations.Additionally, we are sorry for the issue you encountered with our computer system affecting your receipt. It is our priority to ensure that all guests receive the necessary documentation promptly, and we appreciate your patience in this matter. We will certainly address these concerns with our team to improve our services moving forward.Your feedback is invaluable in helping us enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future for a more pleasant stay.
3.0分
其他
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Staff was friendly and inviting! Place was older which is ok with me, but it was bare and could use some decorations. I was a little perturbed by the fact that parking was extra. If it bugs you there is some slight road noise, but that's to be expected in long beach. Other than that the place meets expectations.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us at the Travelodge by Wyndham Long Beach Convention Center. We are delighted to hear that you found our staff to be friendly and inviting; they truly strive to create a welcoming atmosphere for all our guests.We appreciate your understanding of our property's older charm. Your comments about the decor are valuable to us, and we will certainly take them into consideration as we look for ways to enhance the guest experience. Regarding the parking fees, we understand how that can be a surprise, and we apologize for any inconvenience it may have caused. Additionally, the road noise is something we are aware of given our location, and we appreciate your understanding in this matter.We are glad to know that, overall, your stay met your expectations. Thank you once again for your insights, and we hope to welcome you back in the future.
3.0分
情侣出游
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Was disappointed in our recent stay. The hotel was very dated. There was some cosmetic updates but was very cheap looking. The bathroom was same and the sick was in the main room in an awkward spot but the door to room. The mattress was very uncomfortable. Work up sore. It was very loud outside and the outdoor lights were shining in room.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Travelodge by Wyndham Long Beach Convention Center. We genuinely appreciate your insights and are sorry to hear that your experience did not meet your expectations.We understand that the dated decor and the quality of the mattress impacted your comfort, and we sincerely apologize for any inconvenience this caused. Your comments regarding the bathroom layout and noise disturbances from outside are also noted. We strive to create a welcoming environment, and your feedback is invaluable as we work to improve our facilities and services.We hope you will consider staying with us again in the future, giving us another opportunity to provide you with a more enjoyable experience.
4.0分
其他
Stay was ok
Area was nice however the beds were hard not to comfortable. The room was clean .
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酒店回复: Thank you for taking the time to share your experience at Travelodge by Wyndham Long Beach Convention Center. We appreciate your feedback and are glad to hear that you enjoyed the area and found your room to be clean.We understand that comfort is paramount, and we're sorry to learn that the beds did not meet your expectations. Your insights are valuable to us, and we will certainly take this into consideration as we continuously strive to enhance our guest experience.We hope to have the opportunity to welcome you back in the future, where we can work to make your stay even more comfortable.
位置挺好，离海滩很近，汽车旅馆，价格也算可以。附近有很多饭馆，边上还有一家vons超市。如果不提出要求，是不提供房间打扫服务的。
酒店地理位置优越（靠近Vons超市，离会展中心也不远）。但房间设施非常基本，客房服务几乎没有。房间里的空调噪音巨大。床单、枕头和床垫都很脏。前台小哥人很好——但很明显这家酒店经营得很拮据。我没在长滩附近住过，但估计花同样的钱应该能找到更好的选择。
酒店本身环境一般，但地理位置绝佳。我们住的禁烟房有点潮湿，还有若有若无的烟味。马桶冲了一次就坏了，但他们立刻给我们换了一间同等房型。浴室很小，而且感觉像永久性污渍。不过至少停车位充足，而且每晚只需5美元。我觉得如果预算有限又比较大胆的旅客，我会推荐这里。
我住的第一个房间地板上有活蛆，后来他们给我换到另一个房间，里面居然有蟑螂，连句道歉都没有。这太过分了。
房间很干净，有一个面向街道的小阳台。靠近餐厅、购物街和大海。我们非常满意。
We booked this room because we needed to come one day early to get on a cruise out of Long Beach pier. For the money it was very convenient. We were able to park at the hotel for a fee ($15) and then walk everywhere. We walked down to the beach where we could see queen mary and the cruise ship. I would stay here again.
No indoor lobby. Stand at window like fast food order. No receipt as computer acting up.. left email address to receive receipt & never received any email. Unacceptable!
Staff was friendly and inviting! Place was older which is ok with me, but it was bare and could use some decorations. I was a little perturbed by the fact that parking was extra. If it bugs you there is some slight road noise, but that's to be expected in long beach. Other than that the place meets expectations.
Was disappointed in our recent stay. The hotel was very dated. There was some cosmetic updates but was very cheap looking. The bathroom was same and the sick was in the main room in an awkward spot but the door to room. The mattress was very uncomfortable. Work up sore. It was very loud outside and the outdoor lights were shining in room.
Stay was ok
Area was nice however the beds were hard not to comfortable. The room was clean .