Good location, lots of restaurants within a few minutes drive. Spacious, clean room. Bed was a bit lumpy. Close to interstate, but could not hear traffic in the room.
Room got very humid after we took short showers. There is a vent in the bathroom, but no switch turned it on.
1.0分
其他
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Room is very clean the cleaning crews did a great job, the front desk on other hand is very unfriendly, no greeting and the rudeness, when we walk in they were 3 behind counter, no greeting from all 3, they were so busy talking to each other, after waiting one of them point us at the young man, she indicated he’ll check you in, Mean time she went right back to have her conversation with her co- worker. She need to be train on how to be customers friendly, or remove her from front desk. I’m not sure if she just rude to me?. Or other has complained about this lady before, in my check in si many hotels, I have never in counter a front desk customers service so rude… this my first time. I can tell you next time I’m in Chattanooga I will not book at this location. Her attitude was not what customers service should be.. she continued to be rude to me. The young man that finally check us in. Asking me for my credit card, I asked him why he need my credit card because I’ve paid online. That’s seem to pissed of the lady even more. I should have to right to question it. Since I just left holiday inn express, when I check at holiday inn express they didn’t asked me for my credit card.. and by the way. Holiday inn express has so much better front desk customers service. They greet us when we walked in. And smile can goes a long way when customers entered your hotel… bottom line you need to retain your employees. Or maybe these peoples hate their job.
5.0分
其他
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Pleasantly surprised how clean and that it was recently updated. Would definitely stay here again when I’m next in Chattanooga. Was less than 10 minutes away from everything
5.0分
情侣出游
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Rooms roomy and clean. Good value Breakfast not great.
Downtown is within a 20 minute walk but we couldn’t find any footpaths/sidewalk to walk on hence we had to drive a mile and pay $11 to park and get the free electric bus around North and South side.
4.0分
其他
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The area where the hotel is seemed a bit run down and I had concerns about if parking was safe, but car fine in am. Breakfast had eggs, sausage, juices, cereal, waffles, anything you could think of and area was clean. Staff were attentive, friendly and helpful. Room was clean and quiet.
4.0分
其他
Nice place near the Incline and other “billboard” attractions. In a gentrifying neighborhood. No restaurants walking distance however.
5.0分
其他
Clean, comfortable room. Plenty of pillows, tv worked properly. We did not use the gym.
Ample parking. Good breakfast choices.
5.0分
商务出差
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Solo female on business trip.
The parking lot and hotel always felt safe to me. The hot breakfast was good with plenty of seating and everything was clean. Room was spacious and clean, the bed was comfortable and the hotel was quite. I was on the second floor near the stairs. If I work the convention next year I would stay here again.
房间很干净。我们住了三个晚上。服务来了一次，尽管描述说要到第三天才会有。早餐是欧陆式的。别期待太多。服务时间从早上7点到9点，很早。可惜的是，服务员9点之前就开始收拾杂货了。我们在那里感觉很舒服。
4.5/5 除了被子，其他都很好。我不知道那是不是被子，因为床单不平整，而且有破洞，看起来像窗帘而不是床单。总体体验还不错，早餐也足够了。
Good location, lots of restaurants within a few minutes drive. Spacious, clean room. Bed was a bit lumpy. Close to interstate, but could not hear traffic in the room.
Room got very humid after we took short showers. There is a vent in the bathroom, but no switch turned it on.
Room is very clean the cleaning crews did a great job, the front desk on other hand is very unfriendly, no greeting and the rudeness, when we walk in they were 3 behind counter, no greeting from all 3, they were so busy talking to each other, after waiting one of them point us at the young man, she indicated he’ll check you in, Mean time she went right back to have her conversation with her co- worker. She need to be train on how to be customers friendly, or remove her from front desk. I’m not sure if she just rude to me?. Or other has complained about this lady before, in my check in si many hotels, I have never in counter a front desk customers service so rude… this my first time. I can tell you next time I’m in Chattanooga I will not book at this location. Her attitude was not what customers service should be.. she continued to be rude to me. The young man that finally check us in. Asking me for my credit card, I asked him why he need my credit card because I’ve paid online. That’s seem to pissed of the lady even more. I should have to right to question it. Since I just left holiday inn express, when I check at holiday inn express they didn’t asked me for my credit card.. and by the way. Holiday inn express has so much better front desk customers service. They greet us when we walked in. And smile can goes a long way when customers entered your hotel… bottom line you need to retain your employees. Or maybe these peoples hate their job.
Pleasantly surprised how clean and that it was recently updated. Would definitely stay here again when I’m next in Chattanooga. Was less than 10 minutes away from everything
Rooms roomy and clean. Good value Breakfast not great.
Downtown is within a 20 minute walk but we couldn’t find any footpaths/sidewalk to walk on hence we had to drive a mile and pay $11 to park and get the free electric bus around North and South side.
The area where the hotel is seemed a bit run down and I had concerns about if parking was safe, but car fine in am. Breakfast had eggs, sausage, juices, cereal, waffles, anything you could think of and area was clean. Staff were attentive, friendly and helpful. Room was clean and quiet.
Nice place near the Incline and other “billboard” attractions. In a gentrifying neighborhood. No restaurants walking distance however.
Clean, comfortable room. Plenty of pillows, tv worked properly. We did not use the gym.
Ample parking. Good breakfast choices.
Solo female on business trip.
The parking lot and hotel always felt safe to me. The hot breakfast was good with plenty of seating and everything was clean. Room was spacious and clean, the bed was comfortable and the hotel was quite. I was on the second floor near the stairs. If I work the convention next year I would stay here again.