The garner location is incredible with dining and shopping close by. It’s also minutes from downtown Aiken.
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酒店回复: Hi Jenneane,Thank you for highlighting our convenient location near dining, shopping, and downtown Aiken. We’re glad you enjoyed the accessibility our hotel offers. We hope to welcome you back for another stay soon.- The Staff at Garner Aiken South
2.0分
其他
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Better Choices!
Staff was not great! First there was no one at the desk and a line of 5 people waiting to check in.
The room was not the best with a cockroach walking on the wall while watching tv in the evening.
Partial my fault I accidentally booked 3 night and only wanted 2. The person at the desk was not sure how to do a refund for one night so tried to get us to stay longer. Someone was supposed to call me back the next day and never did. I called and left 2 messages about my refund and never received a called back. When I check my credit card, apparently I got a partial refund.
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酒店回复: Hi Brian, Thank you for sharing your experience with us. We’re very sorry to hear about the challenges you faced with check-in, your room, and the delay in resolving your refund request. This is not the level of service we want our guests to experience, and we understand how frustrating this must have been. Please know your concerns have been noted, and we’ll be addressing these issues with our team to prevent them from happening again. If you still need assistance with your refund, please reach out to our office so we can help make this right. - The Staff at Garner Aiken South
1.0分
其他
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The first time I stayed here, there was dust visible on the tables in the room, I thought maybe it was just an oversight so I gave them a second chance. When I stayed the second time I was placed into a room with stains on the sheets and holes. The second room, they placed me in had stains on the sheets and the third had stains on the sheets, as well as the air conditioner being broken. I packed my bags and went to a different hotel.
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酒店回复: Hi Victoria,We’re truly sorry to hear about your experience. This is not the impression we want to leave, and your feedback has been shared with our housekeeping and maintenance teams. If you’d like to discuss this further, please reach out to our office for assistance.- The Staff at Garner Aiken South
5.0分
商务出差
Looks like it’s newly renovated but the colors are awful and the room lighting is just bad in both color and intensity.
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酒店回复: Hi Khaled,Thank you for taking the time to share your thoughts. We appreciate your feedback on the lighting and room colors, and we’ll make sure to pass this along to our team for review. If you need any assistance, please reach out to our office.- The Staff at Garner Aiken South
5.0分
其他
Lovely area, staff was beyond excellent.
Never did figure out how to make the TV work.
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酒店回复: Hi Robin,We’re happy to hear that you enjoyed our location and found the staff excellent! We’ll share your kind words with the team, and we’re sorry for the TV inconvenience. If you need assistance next time, please contact our office.- The Staff at Garner Aiken South
5.0分
其他
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Great Stay!!!
It was truly a comfortable stay!! This hotel was very clean!! I would stay here again and the rates were very reasonable. Ms Sonya was just a joy, her personality was amazing!
4.0分
其他
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Front desk staff Ms. Tabitha was proficient and professional during my stay. If i needed anything she quickly obliged. The hotel is conveniently located near several stores Dollar tree, Walmart, cvs too many to name . Restaurants are close by as well.
4.0分
其他
Food was so so. Fake eggs No juice no peanut butter. No meat no milk
This could be a 4-5 star if some maintenance was done
5.0分
家庭亲子
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The property is easy to find. We arrived late and there were still a few dining options open within a 10 minute ride and a Walmart directly across the street. The hotel room and facilities were very clean. I had a great nights rest! The staff was friendly and accommodating; they didn’t miss a beat. I love that they use Dove products too. It eliminated the need for me to use my own…a definite plus and convenience. In all, I was very impressed with my accommodations and the price was very fair. It met and definitely exceeded my expectations…thank you!
我的房间很脏，只打扫了一半。我要求换了第二个房间，床上的毯子是脏的，马桶也是脏的。最后我只好自己买了清洁用品打扫。
You get what you pay for
The garner location is incredible with dining and shopping close by. It’s also minutes from downtown Aiken.
Better Choices!
Staff was not great! First there was no one at the desk and a line of 5 people waiting to check in.
The room was not the best with a cockroach walking on the wall while watching tv in the evening.
Partial my fault I accidentally booked 3 night and only wanted 2. The person at the desk was not sure how to do a refund for one night so tried to get us to stay longer. Someone was supposed to call me back the next day and never did. I called and left 2 messages about my refund and never received a called back. When I check my credit card, apparently I got a partial refund.
The first time I stayed here, there was dust visible on the tables in the room, I thought maybe it was just an oversight so I gave them a second chance. When I stayed the second time I was placed into a room with stains on the sheets and holes. The second room, they placed me in had stains on the sheets and the third had stains on the sheets, as well as the air conditioner being broken. I packed my bags and went to a different hotel.
Looks like it’s newly renovated but the colors are awful and the room lighting is just bad in both color and intensity.
Lovely area, staff was beyond excellent.
Never did figure out how to make the TV work.
Great Stay!!!
It was truly a comfortable stay!! This hotel was very clean!! I would stay here again and the rates were very reasonable. Ms Sonya was just a joy, her personality was amazing!
Front desk staff Ms. Tabitha was proficient and professional during my stay. If i needed anything she quickly obliged. The hotel is conveniently located near several stores Dollar tree, Walmart, cvs too many to name . Restaurants are close by as well.
Food was so so. Fake eggs No juice no peanut butter. No meat no milk
This could be a 4-5 star if some maintenance was done
The property is easy to find. We arrived late and there were still a few dining options open within a 10 minute ride and a Walmart directly across the street. The hotel room and facilities were very clean. I had a great nights rest! The staff was friendly and accommodating; they didn’t miss a beat. I love that they use Dove products too. It eliminated the need for me to use my own…a definite plus and convenience. In all, I was very impressed with my accommodations and the price was very fair. It met and definitely exceeded my expectations…thank you!