酒店回复: Hello Ricky, We apologize for the inconveniences you experienced during your stay and appreciate your feedback. Our team is working diligently to address any maintenance issues and ensure a smoother check-in process for our guests. Rest assured that cleanliness is of the utmost importance to us, and we will address your concerns with our housekeeping team. Your comments will help us improve our services for future guests.
I was promised a did pint for the atrocious condition of the 1st room, and now there's no room for me.
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酒店回复: Hello Shelley,We appreciate your feedback regarding your recent stay with us and understand your concerns about the room conditions. Our team takes guest comments seriously, and we strive to communicate effectively regarding room availability. If you would like to discuss your experience further or share additional comments, please feel free to reach out to management directly. Thank you for bringing this to our attention, and we wish you safe travels.
2.0分
商务出差
A/c unit didn’t work properly floors so dirty feet were black and cockroaches. Also toilet needed to be bolted to the floor and no water pressure
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酒店回复: Hello Jolie,Thank you for your feedback regarding your recent stay. We take all guest concerns seriously and appreciate you bringing these issues to our attention. Cleanliness and maintenance are important to us, and your comments will be shared with the appropriate team for review. We hope you consider staying with us again in the future, as we strive to provide a better experience.
2.0分
其他
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There was a Shadrach’s coffee shop nearby, which was convenient. The A/C worked fine once we turned it on, though it was pretty hot when we first arrived. The staff weren’t rude, but they also didn’t come across as very friendly. The room was mostly clean, but we did find a few bugs, likely due to the large gaps around the doors. We stayed on the lower level and were unfortunately woken up by someone pounding on our window at 4 AM.
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酒店回复: Hello Megan,Thank you for sharing your experience. It's great to hear that you enjoyed the convenience of the nearby coffee shop and that the A/C worked well once you turned it on. We appreciate your feedback regarding our staff and room cleanliness, as this information is valuable for our continued improvement. We’re sorry to hear about the disturbance you encountered during your stay, and we will take your comments into consideration. Your feedback helps us in enhancing the experience for future guests.
2.0分
情侣出游
I cleaned The bathroom when I got There and still had roaches the next day in the shower.
Never will stay there or a motel 6, again.
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酒店回复: Hello Krista,Thank you for sharing your feedback. We take cleanliness very seriously, and your comments regarding the bathroom and pest issues will be relayed to our management team for consideration. We are committed to providing a welcoming environment for our guests, and we appreciate your input. We hope you will consider other options in the future as we continuously strive to improve.
2.0分
其他
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tv didn't work. Clerk managed to get stations without remote , but after turning off - I couldn't get back on next morning. Remote was not for this TV? Fire alarm got pulled during middle of night- waking everyone around 2:30 am. Bathroom was dark and dingy. Outside trashcans overflowing.
Staff was friendly and there were new improvements underway it appeared.
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酒店回复: Hello George,Thank you for sharing your feedback. We appreciate your observations regarding the TV functionality and other maintenance areas. It's encouraging to hear that you found our staff friendly and noted the ongoing improvements. Your comments will be taken into consideration as we continue to enhance the guest experience. We hope your travels take you back to our area in the future, and we’d love to welcome you again to see the progress made.
4.0分
其他
Every thing was good except for the shower head came off when turning shower on
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酒店回复: Hello Ernest,Thank you for your feedback regarding your recent stay. We're glad to hear that you enjoyed your overall experience with us. We appreciate you bringing the issue with the shower head to our attention, and we will make sure to pass this information along to the appropriate team. We hope to welcome you back on your next visit for an even better experience.
方便快捷的清净之地
再也不来了
第一个房间，当我打开暖气时，暖气里散发出难闻的气味，我去了办公室，那个人把我安排到另一个房间，我不得不上楼，这对我而言是一件苦差事，因为我已经做过 7 次背部手术了！！！我去了新房间，但我的钥匙打不开门，所以我回到办公室，那个人给了我另一把钥匙，所以我回到房间，但门仍然打不开，所以我回到办公室，这次他说他会在那里见我，他配了一把新钥匙，然后我们就去了房间，他摸索了几秒钟门就开了，他告诉我你必须拉起把手才能打开。我当时想，哦，好吧，我因为旅行而困倦和疲惫。这个地方很旧，需要更新！！看起来确实有一些工作正在完成，但在我看来，这还不够！！我确实发现了一位前客人留下的一些脏袜子，那么他们到底有多清洁房间呢？床单、枕套等等！！
我入住时，洗手池下放着用过的毛巾，没有卫生纸。而且，客房清洁服务只在工作日（周一、周三、周五）提供，周末不提供。
坏的
I was promised a did pint for the atrocious condition of the 1st room, and now there's no room for me.
A/c unit didn’t work properly floors so dirty feet were black and cockroaches. Also toilet needed to be bolted to the floor and no water pressure
There was a Shadrach’s coffee shop nearby, which was convenient. The A/C worked fine once we turned it on, though it was pretty hot when we first arrived. The staff weren’t rude, but they also didn’t come across as very friendly. The room was mostly clean, but we did find a few bugs, likely due to the large gaps around the doors. We stayed on the lower level and were unfortunately woken up by someone pounding on our window at 4 AM.
I cleaned The bathroom when I got There and still had roaches the next day in the shower.
Never will stay there or a motel 6, again.
tv didn't work. Clerk managed to get stations without remote , but after turning off - I couldn't get back on next morning. Remote was not for this TV? Fire alarm got pulled during middle of night- waking everyone around 2:30 am. Bathroom was dark and dingy. Outside trashcans overflowing.
Staff was friendly and there were new improvements underway it appeared.
Every thing was good except for the shower head came off when turning shower on