The property is terrible roaches are everywhere I sure would like a complimentary night or two for free
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酒店回复: This review reflects a period prior to our ownership. When we took over this older property, there were significant issues that had been neglected for years. Since then, we have implemented regular professional pest control service, deep cleaning procedures, and ongoing property improvements to address those concerns.We take cleanliness extremely seriously and have made it a top priority as we work to restore and improve the entire property step by step.Regarding compensation, we encourage guests to contact management directly so concerns can be reviewed appropriately. Each situation is handled individually.We are committed to continuing improvements and providing a much better experience moving forward.
3.0分
其他
It’s an old hotel! Plus the pool isn’t open at all. Like it was down for years
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酒店回复: Thank you for your feedback.When we took over this older property, several areas — including the pool — had been neglected for years. We made it a priority to thoroughly clean it and reopen it, and it is now open and available for guests. It will remain open moving forward.We are actively working through the property step by step to bring everything back up to standard. Restoring an older hotel takes time, but we are fully committed to improving the entire property and continuing to raise the experience for our guests.We appreciate your comments and hope you’ll consider visiting again to see the progress firsthand.
2.0分
商务出差
The place was dirty. There was trash everywhere. It was simply just gross.
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酒店回复: Dear Yvette,We're concerned to hear of your experience. Cleanliness is one of our top priorities, and it's disheartening that you experienced otherwise. We sincerely apologize for this lapse in our standards. We'll ensure your comments are addressed and improve where necessary; thank you for letting us know. We hope you'll consider giving us another chance in the future, as we're confident we can leave a better impression than this.
1.0分
其他
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Are you kidding me
When you take a shower in the morning and only have a hand towel and wash cloth to use to dry your whole body.......and the office/front desk doesn't open until 930,,, figure out how the stay went!!
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酒店回复: Hello,At any time you may come to the desk to request additional items or call the office as well. If we missed something in the room we are very sorry and will work with staff to make sure the next guest doesn't have the same issue. Thank you for your feedback!
2.0分
其他
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Needs significant overhaul
Locked down main office. Had to "check in" from outside. Exterior condition rather poor. Room was decent, but no coffee maker...and no coffee at the main office in the morning! Never have seen that before. Shower curtain pulling off the wall ...barely holding the curtain.
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酒店回复: Hello,We appreciate your feedback and will look into the issues you described. Thank you
4.0分
商务出差
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The staff was extremely rude upon check in and it was not necessary. We made an error in booking and the representative was hateful rather than helpful. We chose to find an alternative hotel for the remainder of our stay.
2.0分
商务出差
Lot of bugs and smelled like someone peed in the sink. Housekeeping was very kind
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酒店回复: Hello, We appreciate your feedback. We would like to note that we offered you a new room and you declined saying that you were fine. We wish you'd have let us change your accommodation but thank you very much for your feedback!
5.0分
其他
Four great nights at Knights Inn - super friendly staff, clean room, ample parking, great rate. Not fancy, but had everything I needed in a safe environment.
脏床单
好价钱
The property is terrible roaches are everywhere I sure would like a complimentary night or two for free
It’s an old hotel! Plus the pool isn’t open at all. Like it was down for years
The place was dirty. There was trash everywhere. It was simply just gross.
Are you kidding me
When you take a shower in the morning and only have a hand towel and wash cloth to use to dry your whole body.......and the office/front desk doesn't open until 930,,, figure out how the stay went!!
Needs significant overhaul
Locked down main office. Had to "check in" from outside. Exterior condition rather poor. Room was decent, but no coffee maker...and no coffee at the main office in the morning! Never have seen that before. Shower curtain pulling off the wall ...barely holding the curtain.
The staff was extremely rude upon check in and it was not necessary. We made an error in booking and the representative was hateful rather than helpful. We chose to find an alternative hotel for the remainder of our stay.
Lot of bugs and smelled like someone peed in the sink. Housekeeping was very kind
Four great nights at Knights Inn - super friendly staff, clean room, ample parking, great rate. Not fancy, but had everything I needed in a safe environment.