酒店回复: Querido Invitado Valorado,Gracias por tomarse el tiempo para contarnos sobre su experiencia en el Red Roof Inn Texarkana. Lamentamos saber que su experiencia no cumplió plenamente con sus expectativas. Entendemos que si bien el precio fue económico, la calidad del hotel no fue satisfactoria para usted. Trabajamos constantemente para mejorar nuestros servicios e instalaciones para brindar un mejor valor a nuestros huéspedes. Sus comentarios son importantes para Red Roof y los tendremos en cuenta a medida que sigamos realizando mejoras. Esperamos que elija quedarse con nosotros nuevamente para que podamos tener la oportunidad de brindarle una mejor experiencia.Muy tuyo,ErikaGestión del techo rojo Especialista en RediResponse
4.0分
其他
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翻译提供方：Google
很棒的汽车旅馆，住一晚
简单但维护良好的汽车旅馆。非常适合住一晚。基本干净整洁，只是房间里的（PVC）地板急需清洁好一些。
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酒店回复: Lieber Anonymer,Vielen Dank, dass Sie sich die Zeit genommen haben, an unserer Gästebefragung teilzunehmen. Wir freuen uns über Ihre Kommentare zu Ihrem letzten Aufenthalt im RED ROOF INN TEXARKANA. Wir entschuldigen uns für den unsauberen Zustand des PVC-Bodens, freuen uns jedoch, dass die Unterkunft gut gepflegt und sauber war. Sollten Sie bei Ihrem nächsten Aufenthalt bei uns Probleme haben, wenden Sie sich bitte umgehend an unsere Rezeption, damit wir uns um das Problem kümmern können, um Ihre Zufriedenheit zu gewährleisten. Das Feedback unserer Gäste ist bei Red Roof immer willkommen, da wir bestrebt sind, die Qualität kontinuierlich zu verbessern Unsere Dienstleistungen.Nochmals vielen Dank, dass Sie Ihre Erfahrungen geteilt haben. Wir würden gerne eine weitere Chance haben, Ihnen bei Ihrem nächsten Besuch in der Stadt ein noch besseres Erlebnis zu bieten.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
1.0分
其他
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Well I did not stay the night I never booked in I never did anything because they lied to me like as a it hasn't been paid they tried to charge my card again and then not only that that just got a receipt saying that is my receipt it's ready and I needed that thing had been paid for and I want my money back like right now or else I'm going to follow lawsuit and that's just what that is so you need to find out what is going on
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Texarkana. I am sorry to hear about the issues you encountered with your reservation, especially regarding the charges. I researched your reservation and verified that on your reservation that was booked for the dates August 9, 2025 - August 11, 2025. The reservation has been canceled and there have been no charges made. We value your business and want to ensure your complete satisfaction. Thank you for choosing Red Roof. We hope to have the opportunity to provide a more positive experience in the future.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
1.0分
其他
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Not the same quality as other Red Roof Inns
Nonsmoking room had been smoked in. Room #2 assigned to me was moldy. Room #3 was also. Finally went back to Room #1 as the lesser of all evils.
5.0分
商务出差
Nice place. Quite area.. Waffle across the street and gas station across the parking lot. Also mall not to far down the road.
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酒店回复: Hello Megan,Red Roof Inn Texarkana thanks for your review. I'm so glad you appreciated the convenience of our location, with the waffle house, gas station, and mall nearby. We strive to make our hotel a comfortable and accessible base for exploring the area. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely, JonathanRed Roof Management RediResponse Specialist
4.0分
情侣出游
Room was nice. Didn't like having to share with 2 crickets a few flies and one very large beetle.
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酒店回复: Dear Kathy,I appreciate you sharing your feedback following your stay at the Red Roof Inn Texarkana. We are glad to know that you found the room nice. However, I was disheartened to read that your stay fell short of your expectations due to the insects you mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with their specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DevineRed Roof ManagementRediResponse Specialist
还可以吧。
我宁愿多花60美元去住我想住的地方。我一到房间就得打扫，因为浴缸里有头发，马桶水箱和盖子之间也有头发。这让我知道房间根本就没有打扫干净。浴帘很脏，床上的毯子也很脏。到这里，我敢肯定你听到冰箱不能用、地板脏得一塌糊涂时，一点也不会感到惊讶。我什么东西都没放地上，全都放在我没睡过的床上或书桌上。我一点也不推荐这家汽车旅馆！提前预订，多花点钱，去住你想住的地方吧。
泳池坏了，但工作人员很有礼貌。他们也欢迎宠物入住，现在很多酒店都不允许带宠物了。总的来说，它虽然不是瑞吉那种豪华酒店，但比当地很多竞争对手要好。我肯定会再来住的。
他们人很好，房间简洁干净。不过你得跟他们要咖啡机。
性价比高
价格合理，但酒店质量较差
很棒的汽车旅馆，住一晚
简单但维护良好的汽车旅馆。非常适合住一晚。基本干净整洁，只是房间里的（PVC）地板急需清洁好一些。
Well I did not stay the night I never booked in I never did anything because they lied to me like as a it hasn't been paid they tried to charge my card again and then not only that that just got a receipt saying that is my receipt it's ready and I needed that thing had been paid for and I want my money back like right now or else I'm going to follow lawsuit and that's just what that is so you need to find out what is going on
Not the same quality as other Red Roof Inns
Nonsmoking room had been smoked in. Room #2 assigned to me was moldy. Room #3 was also. Finally went back to Room #1 as the lesser of all evils.
Nice place. Quite area.. Waffle across the street and gas station across the parking lot. Also mall not to far down the road.
Room was nice. Didn't like having to share with 2 crickets a few flies and one very large beetle.