酒店回复: Dear Guest,We are pleased to know you found the nearby shops convenient during your stay. Our location is designed to provide guests with easy access to local attractions and shopping options. Your feedback is appreciated, and we look forward to welcoming you again for another enjoyable visit.Sincerely, Hotel Manager
2.0分
其他
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The room had a very strong, cloying smell of air freshener/disinfectant that actually gave me a headache. Checked in late and too tired to ask for another room. Room was very outdated with cracked tiles and missing grout in bathroom. Would never stay here again.
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酒店回复: Dear Chris ,Thank you for sharing your feedback. Your observations are valuable and highlight areas where attention is needed to maintain a more comfortable and welcoming environment. Insights like yours guide improvements in room freshness and overall upkeep to enhance the guest experience for future visitors.Sincerely, Hotel Manager
5.0分
其他
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I rented this hotel for a week last year and vowed that I would never go back. After listening to the advice from several others. Idecided to give it one more shot. I am very glad that I did. Everything from the rooms getting a new "facelift". To the pleasant greetings from the staff. All the way to the parking accommodations and quiet atmosphere.
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酒店回复: Dear Mary,Thank you for sharing your experience. It is wonderful to know your return visit brought a positive change and that the refreshed rooms, warm greetings from the staff, and quiet atmosphere made your stay enjoyable. Your decision to give the property another chance means a great deal, and we truly appreciate your thoughtful feedback.Sincerely, Hotel Manager
5.0分
其他
Nice Breakfast, Evening Staff was great morning staff not so friendly, rooms was nice and clean. Would stay again.
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酒店回复: Dear Guest,We are happy to know you enjoyed the breakfast, clean room, and friendly evening service. Your feedback about the morning team is appreciated and will be shared to help improve consistency in guest care. It is wonderful that you would stay again, and we look forward to welcoming you back.Sincerely, Hotel Manager
2.0分
情侣出游
I see roaches in the room and they ran out of breakfast and I went early breakfast
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酒店回复: Dear Guest,Thank you for sharing your experience. Your observations regarding the room and breakfast are important and highlight areas where added attention can create a more comfortable stay. We appreciate you taking the time to share your thoughts, and your feedback is truly valued as we work toward enhancing the overall guest experience.Sincerely, Hotel Manager
3.0分
商务出差
Food and service are average. We found bedbugs in our mattress. Will never stay here again
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酒店回复: Dear Guest,Thank you for sharing your feedback. Guest comfort and cleanliness are our top priorities, and we take reports like this very seriously. Our pest control team has been notified to conduct a full inspection and treatment if necessary. We appreciate your input as it helps us ensure the highest standards for every guest.Sincerely, Hotel Manager
5.0分
商务出差
Clean, comfortable, very nice staff. The room doors slammed really loud, but that’s my only complaint. Will definitely stay here again
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酒店回复: Dear Caroline ,Thank you so much for your wonderful review. We are delighted to hear you enjoyed the cleanliness, comfort, and our friendly team. Your note about the door noise is appreciated and will be looked into. We are so glad you plan to return and look forward to welcoming you back soon.Sincerely, Hotel Manager
4.0分
其他
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Not bad for the price.
Not bad for the price. No bed bugs, no roaches, no flies. Had recently be remodeled, but still needed a few small things. A nice quiet stay for the money.
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酒店回复: Dear Waylon ,Thank you for your feedback and rating. We are glad you enjoyed a quiet stay and appreciated the recent updates. Your helpful notes about small improvements will be shared with our team. It is great to know you found good value, and we look forward to welcoming you again.Sincerely, Hotel Manager
1.0分
商务出差
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Do not bother! Property is very old and unkept, not clean or taken care of. Also, we prepaid for 3 nights and after one night we wanted to check out and requested a refund. ******* said it would be up to the property to issue a refund and of course they refused!! Will never stay a a Clarion property in Aiken again!!
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酒店回复: Dear Ronald,Thank you for sharing your perspective. Your comments highlight important areas where greater care and attention can improve the overall guest experience. We appreciate you taking the time to offer such detailed feedback, as it provides meaningful insight for future improvements. Your input is valued.Sincerely, Hotel Manager
这家酒店的位置绝佳，但设施急需翻新，而且价格过高。到处都是铁锈。地板脏得我不得不清洗拖鞋才能收进行李箱。
我平时会用漂白水清洁表面，但这次真的需要用力擦洗。冰箱的滴水盘里有霉菌。架子上有黏腻的污渍。洗澡时浴缸里积满了水，我不得不把塞子拔掉放在一边。
商店交通便利
The room had a very strong, cloying smell of air freshener/disinfectant that actually gave me a headache. Checked in late and too tired to ask for another room. Room was very outdated with cracked tiles and missing grout in bathroom. Would never stay here again.
I rented this hotel for a week last year and vowed that I would never go back. After listening to the advice from several others. Idecided to give it one more shot. I am very glad that I did. Everything from the rooms getting a new "facelift". To the pleasant greetings from the staff. All the way to the parking accommodations and quiet atmosphere.
Nice Breakfast, Evening Staff was great morning staff not so friendly, rooms was nice and clean. Would stay again.
I see roaches in the room and they ran out of breakfast and I went early breakfast
Food and service are average. We found bedbugs in our mattress. Will never stay here again
Clean, comfortable, very nice staff. The room doors slammed really loud, but that’s my only complaint. Will definitely stay here again
Not bad for the price.
Not bad for the price. No bed bugs, no roaches, no flies. Had recently be remodeled, but still needed a few small things. A nice quiet stay for the money.
Do not bother! Property is very old and unkept, not clean or taken care of. Also, we prepaid for 3 nights and after one night we wanted to check out and requested a refund. ******* said it would be up to the property to issue a refund and of course they refused!! Will never stay a a Clarion property in Aiken again!!