酒店回复: Dear Guest,We are pleased to know you found the nearby shops convenient during your stay. Our location is designed to provide guests with easy access to local attractions and shopping options. Your feedback is appreciated, and we look forward to welcoming you again for another enjoyable visit.Sincerely, Hotel Manager
5.0分
其他
Nice Breakfast, Evening Staff was great morning staff not so friendly, rooms was nice and clean. Would stay again.
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酒店回复: Dear Guest,We are happy to know you enjoyed the breakfast, clean room, and friendly evening service. Your feedback about the morning team is appreciated and will be shared to help improve consistency in guest care. It is wonderful that you would stay again, and we look forward to welcoming you back.Sincerely, Hotel Manager
5.0分
商务出差
Clean, comfortable, very nice staff. The room doors slammed really loud, but that’s my only complaint. Will definitely stay here again
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酒店回复: Dear Caroline ,Thank you so much for your wonderful review. We are delighted to hear you enjoyed the cleanliness, comfort, and our friendly team. Your note about the door noise is appreciated and will be looked into. We are so glad you plan to return and look forward to welcoming you back soon.Sincerely, Hotel Manager
4.0分
其他
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Not bad for the price.
Not bad for the price. No bed bugs, no roaches, no flies. Had recently be remodeled, but still needed a few small things. A nice quiet stay for the money.
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酒店回复: Dear Waylon ,Thank you for your feedback and rating. We are glad you enjoyed a quiet stay and appreciated the recent updates. Your helpful notes about small improvements will be shared with our team. It is great to know you found good value, and we look forward to welcoming you again.Sincerely, Hotel Manager
1.0分
商务出差
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Do not bother! Property is very old and unkept, not clean or taken care of. Also, we prepaid for 3 nights and after one night we wanted to check out and requested a refund. ******* said it would be up to the property to issue a refund and of course they refused!! Will never stay a a Clarion property in Aiken again!!
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酒店回复: Dear Ronald,Thank you for sharing your perspective. Your comments highlight important areas where greater care and attention can improve the overall guest experience. We appreciate you taking the time to offer such detailed feedback, as it provides meaningful insight for future improvements. Your input is valued.Sincerely, Hotel Manager
5.0分
情侣出游
I showed up the lady at the front desk was very polite and my room was clean the place was quiet and cleaned loved it
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酒店回复: Dear Guest,Thank you for sharing your experience. It is wonderful to hear that the warm welcome at the front desk, the clean room, and the peaceful atmosphere all contributed to an enjoyable stay. Your kind words are appreciated, and we hope to welcome you back for another comfortable visit.Sincerely, Hotel Manager
1.0分
其他
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it's was the worst experience. 1st room bathroom toilet didn't work. 2nd rooms more growing out of microwave and couch cushion town apart, 3rd room tv didn't work and 4th room had stained comforter. pool didn't open until noon.
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酒店回复: Dear Patricia,We’re very sorry to hear about your experience and the multiple issues you encountered with each room. This is not the standard we aim to provide, and we understand how frustrating and disappointing this must have been. Your feedback is important and will be used to make necessary improvements.Sincerely, Hotel Manager
4.0分
家庭亲子
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We went for hot tub therapy for my son. We didn't realize that rhe hot tub on site meant in particular rooms. There was a small hibachi in the gazebo where lights didnt engage till fully dark, so there wasn't much light to barbeque by in the evening. Breakfast buffet had limited selection, but was good.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We are glad to hear that you and your son were able to enjoy a relaxing stay and that the breakfast buffet met your needs. Your observations regarding hot tub accessibility and outdoor lighting for the gazebo have been noted and shared with our management team for consideration, as guest convenience and experience are important priorities. Insights like yours help guide enhancements to amenities and overall property enjoyment.Sincerely, Hotel Manager.
5.0分
情侣出游
Started of rocking for this lack of communication about the additional fee thru the website...But it was a great stay
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酒店回复: Dear Guest,Thank you for recognizing the positive aspects of your visit. Clear communication about fees plays a crucial role in setting guest expectations and ensuring a smooth experience from start to finish. Your feedback highlights the importance of transparency in all booking details. It is encouraging to hear that despite this, your overall stay was enjoyable. Sharing your insights helps guide ongoing improvements in guest communication and service. We look forward to welcoming you back in the future.Sincerely, Hotel Manager.
这家酒店的位置绝佳，但设施急需翻新，而且价格过高。到处都是铁锈。地板脏得我不得不清洗拖鞋才能收进行李箱。
我平时会用漂白水清洁表面，但这次真的需要用力擦洗。冰箱的滴水盘里有霉菌。架子上有黏腻的污渍。洗澡时浴缸里积满了水，我不得不把塞子拔掉放在一边。
商店交通便利
Nice Breakfast, Evening Staff was great morning staff not so friendly, rooms was nice and clean. Would stay again.
Clean, comfortable, very nice staff. The room doors slammed really loud, but that’s my only complaint. Will definitely stay here again
Not bad for the price.
Not bad for the price. No bed bugs, no roaches, no flies. Had recently be remodeled, but still needed a few small things. A nice quiet stay for the money.
Do not bother! Property is very old and unkept, not clean or taken care of. Also, we prepaid for 3 nights and after one night we wanted to check out and requested a refund. ******* said it would be up to the property to issue a refund and of course they refused!! Will never stay a a Clarion property in Aiken again!!
I showed up the lady at the front desk was very polite and my room was clean the place was quiet and cleaned loved it
it's was the worst experience. 1st room bathroom toilet didn't work. 2nd rooms more growing out of microwave and couch cushion town apart, 3rd room tv didn't work and 4th room had stained comforter. pool didn't open until noon.
We went for hot tub therapy for my son. We didn't realize that rhe hot tub on site meant in particular rooms. There was a small hibachi in the gazebo where lights didnt engage till fully dark, so there wasn't much light to barbeque by in the evening. Breakfast buffet had limited selection, but was good.
Started of rocking for this lack of communication about the additional fee thru the website...But it was a great stay