酒店回复: Hi Christiane,Thank you so much for your thoughtful feedback!We're delighted to hear you enjoyed the recent renovations, especially the ambiance of the lobby and mezzanine area. It's great to know our team made a positive impression and that the small details like the kiosk and breakfast selection added to your experience. We'll take note of your suggestion about the fireplace on the TV—definitely something to rethink on warmer days!While the surrounding area may not be scenic, we’re glad you found comfort and rest with us. We truly appreciate your stay and hope to welcome you.Warm regards,Alliance Hotel and Suites, a Howard Johnson by Wyndham
酒店回复: Hi Dennis,Wow — thank you so much for your wonderful review! We're thrilled to hear we exceeded your expectations and turned a convenient stop into a memorable stay. It's great to know you enjoyed the newly reopened pool and hot tub, the generous breakfast selection, and our team's warm hospitality.It was truly our pleasure to host you, and we’d love to welcome you back anytime your journey brings you through Alliance again!Warm regards,Alliance Hotel and Suites, a Howard Johnson by Wyndham
酒店回复: Dear Joanna,Thank you for your incredible 10/10 review and for taking the time to share your experience! We're so glad you noticed our commitment to cleanliness and creating a welcoming environment from the moment you walked through the door.It’s wonderful to hear that our team made you feel at home and that your room met your expectations in both cleanliness and comfort.We truly appreciate your kind words and look forward to welcoming you back to Alliance Hotel and Suites, a Howard Johnson by Wyndham on your next visit!Warm regards,
5.0分
其他
原文
翻译提供方：Google
房间非常漂亮、干净。新开放的泳池很棒。早餐丰盛美味。服务非常好，也很友好。
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酒店回复: Vielen herzlichen Dank für Ihre tolle Bewertung! Es freut uns sehr zu hören, dass Ihnen unsere sauberen Zimmer, der neu eröffnete Pool, das Frühstück und unser freundlicher Service gefallen haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Alliance Hotel and Suites, a Howard Johnson by Wyndham
4.0分
其他
原文
翻译提供方：Google
只能给 4 星，因为隔音效果有待提高，我们可以很清楚地听到邻居的电视声音。
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酒店回复: Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié votre séjour dans l’ensemble. Nous sommes désolés pour le désagrément causé par l’isolation phonique — c’est un point que nous prenons au sérieux et que nous continuerons à améliorer. Votre confort est notre priorité, et nous espérons avoir le plaisir de vous accueillir de nouveau pour une expérience encore meilleure.
4.0分
家庭亲子
The staff were very friendly and helpful. The pool and hot tub were perfect. Breakfast was enjoyable. Plan to stay again.
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酒店回复: Dear Dawn, thank you so much for your thoughtful feedback. We’re delighted you had a relaxing time enjoying the pool, hot tub, and breakfast, and that our team’s service stood out to you. We truly appreciate your kind words and look forward to welcoming you back to Alliance Hotel & Suites very soon!
4.0分
商务出差
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Bath tub/Shower needs to be replaced. Black mold around and in the rings around the washcloth bar. Tub has red around the drain which is usually a sign of Serratia. Floor wall molding is separated from wall in bathroom. Toilet seat does not fit the toilet. The shower curtain is nice and new not stained or dirty.
I do not care for multi use bath wash or shampoo. Who knows what is in the containers.
Lots of plugs for media devices was great.
TV was OK with multiple channels.
The little fridge didn’t have a freezer which we needed. But it did work and needs to be bolted down.
A dimmable light over the vanity would be nice for those early mornings when you don’t want to wake up others.
The hot tub was very nice and had plenty of towels to dry off. Pool and hot tub was nice and clean. Soda in lobby was reasonable. Brfst buffet was excellent
All staff we encountered were very nice and friendly.
Well lit parking area was very nice for safety at night.
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酒店回复: Hi Betty,Thank you for the detailed feedback and for highlighting areas we can improve. We’re sorry for the issues with the tub, washcloth bar, drain, floor molding, and toilet seat, and we take your comments on cleanliness and maintenance seriously. Your suggestions regarding lighting and the fridge are also appreciated—we’ll address these points with our team promptly. We’re happy to hear you enjoyed the friendly service, pool and hot tub cleanliness, breakfast buffet, and parking area. Thank you for recognizing our amenities and staff. Your notes help us continue to make improvements for all guests.
5.0分
商务出差
Check in was very easy and the hospitality was great! Relaxing atmosphere. Very nice lounge area!
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酒店回复: Hi Jill, Thank you so much for choosing us again and for your perfect rating! We’re delighted to know you enjoyed an easy check-in, our welcoming hospitality, and a relaxing atmosphere with a comfortable lounge area—creating a space where guests truly feel at home.Your continued loyalty means a lot, and we look forward to welcoming you back to Alliance Hotel and Suites whenever your travels bring you to Alliance!
这家酒店地理位置优越，开车前往非常方便。当我们原来的房间出问题需要换房时，酒店员工非常乐于助人。早餐也很不错。
房间设施太老了，实在是太旧了，建议重新装修！
酒店新装修。工作人员非常友好、礼貌，而且非常乐于助人。大堂尤其装饰得很漂亮。那里播放着轻柔的音乐，你可以舒服地坐在安普尔的扶手椅上。外面30度的高温让电视上的壁炉显得有些多余。前台有一个小亭子。对于这么大的酒店来说，早餐室很小，但他们提供了不错的选择。酒店几乎位于城镇郊区；周边环境不算特别优美，但住起来很舒服。
哇！我们选择这家酒店只是因为价格合适，而且正好在长途旅行的中途。没想到竟然意外惊喜！翻新的泳池和热水浴缸刚刚重新开放。免费早餐应有尽有，甚至更多。工作人员热情周到。入住体验真是太棒了！谢谢Alliance HoJo！
一踏进酒店，你就能感受到，干净整洁、温馨舒适是酒店的首要任务。工作人员服务周到，态度友好。房间一尘不染，井井有条。
房间非常漂亮、干净。新开放的泳池很棒。早餐丰盛美味。服务非常好，也很友好。
只能给 4 星，因为隔音效果有待提高，我们可以很清楚地听到邻居的电视声音。
The staff were very friendly and helpful. The pool and hot tub were perfect. Breakfast was enjoyable. Plan to stay again.
Bath tub/Shower needs to be replaced. Black mold around and in the rings around the washcloth bar. Tub has red around the drain which is usually a sign of Serratia. Floor wall molding is separated from wall in bathroom. Toilet seat does not fit the toilet. The shower curtain is nice and new not stained or dirty.
I do not care for multi use bath wash or shampoo. Who knows what is in the containers.
Lots of plugs for media devices was great.
TV was OK with multiple channels.
The little fridge didn’t have a freezer which we needed. But it did work and needs to be bolted down.
A dimmable light over the vanity would be nice for those early mornings when you don’t want to wake up others.
The hot tub was very nice and had plenty of towels to dry off. Pool and hot tub was nice and clean. Soda in lobby was reasonable. Brfst buffet was excellent
All staff we encountered were very nice and friendly.
Well lit parking area was very nice for safety at night.
Check in was very easy and the hospitality was great! Relaxing atmosphere. Very nice lounge area!