Good breakfast clean rooms. The staff is very kind the only down side was you could hear the interstate, but also its located conveniently by the interstate. The pool was nice it was fairly cold but my kids enjoyed it.
展开
酒店回复: Dear Katie,Thank you for your kind feedback. We are delighted to know you enjoyed the clean rooms, good breakfast, and friendly service. It is great that your kids had fun at the pool and that you appreciated the convenient location. Your note about the interstate noise is appreciated. We look forward to welcoming you again for another pleasant stay.Sincerely, Hotel Manager
2.0分
其他
展开
Room 319 smelled like urine. The carpet was wet and sticky. I’m assuming someone peed all over the room and this is something housekeeping should notice especially because of how bad the room smelled. I would have liked to leave the hotel and find another one but it was midnight and I am traveling with 4 kids. We were moved to another room. Overall the hotel is pretty run down and disgusting.
展开
酒店回复: Dear Guest,We regret to hear about your experience and the condition of your first room. Cleanliness and comfort are priorities, and this situation does not reflect our standards. We’re glad our team was able to relocate you, and your comments will be shared with housekeeping and maintenance to ensure such issues are promptly addressed. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
4.0分
其他
Overall clean hotel. Breakfast seemed undercooked. General smell in the hallways and rooms was a bit damp or moldy
展开
酒店回复: Dear Guest,Thank you for your feedback. We are glad to know you found the hotel overall clean. Your comments regarding breakfast and the damp smell in the hallways and rooms are important and will be reviewed with our team. We appreciate your input as we continue working to improve the guest experience.Sincerely, Hotel Manager
4.0分
家庭亲子
展开
This was a really nice place to stay. Convenient location. Evening desk person, lady from Jamaica, was great. Would be 5 stars except they allow pets which is a terrible policy. A woman brought her bird in a cage to her table at breakfast. Her "support" pet. Crazy.
展开
酒店回复: Dear Gerald,Thank you for sharing your experience. We are delighted that you found our location convenient and that our evening desk associate made such a positive impression. Your comments about our pet-friendly policy and breakfast experience are noted and will be reviewed with our team. We value your perspective and look forward to welcoming you on your visit again.Sincerely, Hotel Manager
3.0分
其他
展开
Ugh
Located directly next to howard Johnson. A ton of people just hanging out in the parking lot. None of the side doors were open so we had to walk around the entire building just to get in.
I've had better breakfasts at a motel 6.
The smell is musty with a hint of old stale cigarettes.
The carpet has a dirty motel feel to it.
All in all .. very disappointed
展开
酒店回复: Dear Lauren,We regret that your stay left you disappointed. Your comments about parking, door access, breakfast, odors, and carpet condition have been noted carefully, as these are important to guest comfort. We value your feedback and will work on improvements to provide a fresher and more comfortable stay in the future. Please visit us again.Sincerely, Hotel Manager
4.0分
其他
展开
I recommend
The hotel was clean and fresh smelling. Our room was nice and clean, fully stocked with towels, but I did notice a few black hairs on our blankets. That made me wonder if they had been washed or not.. The free breakfast was hot and good. There were several things to choose from. Good area. Overall, I would stay here again
展开
酒店回复: Dear Christy,Thank you for recommending us and sharing your detailed feedback. We are glad you found the hotel clean, fresh, and well-stocked with towels, and enjoyed the variety and quality of our hot breakfast. Your note about the blankets has been shared with housekeeping for closer attention. We look forward to welcoming you for another pleasant stay on your visit again.Sincerely, Hotel Manager
3.0分
家庭亲子
Room, bedding and pillows were good. Pool was really dirty. Unfriendly staff especially the night lady. Area around hotel was fast food joint and a gas station
展开
酒店回复: Dear Marsha,Thank you for sharing your feedback. We're glad to hear that the room, bedding, and pillows met your expectations. We apologize for the pool's cleanliness and for the experience with our staff, as we aim to provide a welcoming atmosphere at all times. Your comments about the surrounding area are noted, and we will continue working to improve the overall guest experience. Hope you will visit again.Sincerely, Hotel Manager
4.0分
家庭亲子
展开
A very nice stay. The staff was helpful and friendly. The breakfast was very good always hot and well stocked with plenty on hand. Only complaint, which really isn't a complaint, is the coffee is not good, doable if you have to have it like me.
展开
酒店回复: Dear Lisa,Thank you for the kind words and thoughtful review. We are glad you enjoyed your stay and found the staff helpful and friendly. It is great to hear breakfast was hot and well-stocked each day. We appreciate your note about the coffee and will take it into consideration for future improvements. We hope to welcome you back again soon.Sincerely, Hotel Manager
4.0分
家庭亲子
We stayed for a quick weekend vacation and I would recommend it to others. Breakfast was good and room was clean and a good size.
展开
酒店回复: Dear Carolyn,Thank you for sharing your experience. We’re happy to hear you enjoyed your weekend getaway and found the room clean, spacious, and the breakfast satisfying. Your recommendation means a lot to us. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager
1.0分
家庭亲子
展开
We only stayed around 1 hour before we found a different hotel to go to due to the following;
Roaches running around in and near the room ac unit
Floors were filthy and sticky
One bed had sheets that had what appeared to be unwashed blood spot on them.
The staff was amazing in their kind demeanor and helpfulness. My family was simply too uncomfortable to remain there. Given some hard work it has the potential to be a nice hotel.
展开
酒店回复: Dear April,We are very sorry for the experience you had during your short stay. The conditions you described are completely unacceptable and do not reflect the standards we aim to provide. No guest should ever encounter pests or unclean bedding, and we regret that this caused you and your family discomfort. We do appreciate your kind words about our staff and are glad they showed care and helpfulness. Your feedback has been shared with our management and housekeeping teams for immediate action. Please visit us again.Sincerely, Hotel Manager
Nice
Good breakfast clean rooms. The staff is very kind the only down side was you could hear the interstate, but also its located conveniently by the interstate. The pool was nice it was fairly cold but my kids enjoyed it.
Room 319 smelled like urine. The carpet was wet and sticky. I’m assuming someone peed all over the room and this is something housekeeping should notice especially because of how bad the room smelled. I would have liked to leave the hotel and find another one but it was midnight and I am traveling with 4 kids. We were moved to another room. Overall the hotel is pretty run down and disgusting.
Overall clean hotel. Breakfast seemed undercooked. General smell in the hallways and rooms was a bit damp or moldy
This was a really nice place to stay. Convenient location. Evening desk person, lady from Jamaica, was great. Would be 5 stars except they allow pets which is a terrible policy. A woman brought her bird in a cage to her table at breakfast. Her "support" pet. Crazy.
Ugh
Located directly next to howard Johnson. A ton of people just hanging out in the parking lot. None of the side doors were open so we had to walk around the entire building just to get in.
I've had better breakfasts at a motel 6.
The smell is musty with a hint of old stale cigarettes.
The carpet has a dirty motel feel to it.
All in all .. very disappointed
I recommend
The hotel was clean and fresh smelling. Our room was nice and clean, fully stocked with towels, but I did notice a few black hairs on our blankets. That made me wonder if they had been washed or not.. The free breakfast was hot and good. There were several things to choose from. Good area. Overall, I would stay here again
Room, bedding and pillows were good. Pool was really dirty. Unfriendly staff especially the night lady. Area around hotel was fast food joint and a gas station
A very nice stay. The staff was helpful and friendly. The breakfast was very good always hot and well stocked with plenty on hand. Only complaint, which really isn't a complaint, is the coffee is not good, doable if you have to have it like me.
We stayed for a quick weekend vacation and I would recommend it to others. Breakfast was good and room was clean and a good size.
We only stayed around 1 hour before we found a different hotel to go to due to the following;
Roaches running around in and near the room ac unit
Floors were filthy and sticky
One bed had sheets that had what appeared to be unwashed blood spot on them.
The staff was amazing in their kind demeanor and helpfulness. My family was simply too uncomfortable to remain there. Given some hard work it has the potential to be a nice hotel.