The room was stained and dirty and the mini fridge had its guts ripped out. It took almost 20 minutes to get checked in (they were slow the last time I stayed there too). I mentioned that I’m disabled and they still put me on the third floor with no elevator service. The card-lock doors didn’t lock and were open for just anyone to walk in. Two times was enough, I’ll never stay here again!
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酒店回复: I am sorry that your stay did not meet you expectations. We are in the process of upgrading this location. Again I truly apologize for any inconveniences this may have caused.
3.0分
其他
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I’ve stayed a couple times. It’s a decent hotel for the price. Beds are comfty and it seems pretty thoroughly clean. It’s an older building so a little outdated . Breakfast are good enough to hold you over to a brunch. Service is always awesome . Only things I didn’t like was the strong smell of **** and cigarette smoke throughout the place. It would seep through our door. Also the people they allow wondering around at night doesn’t feel safe . Our last night we had a horrible neighbor going in and out , slamming the doors till 3 AM probably about 60 times. We were by the office so I’m not sure how they allowed them to be doing all that after 10. Just the some of the people they allow there are up to no good. Otherwise it gets the job done. Not sure if I will be staying there again though.
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酒店回复: Thank you for your feedback. I am so sorry that your stay did not meet your expectations this time. We are in the process of updating the rooms and common areas to our hotel. We will be weeding out the bad and keeping the good so to speak. I have heard your concerns and I have address them to the proper departments. I do hope you give us another try. If you had called the front desk they would have taken care your neighbor on the last night. Again, I truly apologize that your stay did not meet your expectations.
4.0分
情侣出游
Pulled the medium sized fridge from the wall and there were beetles and dust bunnies underneath the fridge. Not clean.
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酒店回复: I am sorry that this happened to you. I will be informing my housekeeping crew that they need to do better when cleaning the rooms. Again I apologize
2.0分
商务出差
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Was here for work for 2 weeks and received no housekeeping meth users are running the property and around the parking lot begging for money and rides. Unsafe environment wouldn’t recommend to my worse enemy
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酒店回复: We do not have meth user running the property. They are subject to random drug testing. I do apologize that your room did not receive housekeeping your entire stay. I will be following up with housekeeping on this.
4.0分
商务出差
Room review
The room was clean and the beds were comfortable. It took 2 days for management to fix the tv.
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酒店回复: Thank you for your response. I will be looking into why it took so long to fix your television issue. It shouldn't even take a day.
3.0分
其他
Run down
Hotel seemed very run down. Bathroom door wouldn’t close because the humidity in the room swelled the door. The beds were comfy though.
1.0分
其他
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Upon entering the room, there was an odor that I had to turn the air conditioner on to get rid of. The door to the room was warped so you had to push it to get it to close and when trying to engage the lock you had to push on the closed door to get it to line up with the hole in the wall so it would lock. The bath towels looked like they'd been used for the past 30 years. The fan in the bathroom ran but it did nothing to stop the mirror from steaming up during a shower. When you flushed the toilet, there was a continuous whine until the tank filled. The smoke detector started beeping saying the battery was low and had to be replaced. I could not get the TV to work. I always thought that Wyndham was a good brand but this experience has soured me on the brand. I would be embarrassed to include this hotel in the Wyndham family.
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酒店回复: I am sorry you had a bad experience staying at Super 8. Rest assured that your comments have not gone unheard and I have notified the proper departments to get have the problems corrected.
1.0分
其他
NOPE
30 year old smoking room turned into a non-smoking room...leaking ceiling in the bathroom was going on all night (drip, drip...)...I could go on...
前台的工作人员非常友善，甚至祝我生日快乐！尽管早餐区正在装修，但一切仍然干净又安静，真的非常贴心。
我入住时，房间里还有上一个客人没扔掉的垃圾。
The room was stained and dirty and the mini fridge had its guts ripped out. It took almost 20 minutes to get checked in (they were slow the last time I stayed there too). I mentioned that I’m disabled and they still put me on the third floor with no elevator service. The card-lock doors didn’t lock and were open for just anyone to walk in. Two times was enough, I’ll never stay here again!
I’ve stayed a couple times. It’s a decent hotel for the price. Beds are comfty and it seems pretty thoroughly clean. It’s an older building so a little outdated . Breakfast are good enough to hold you over to a brunch. Service is always awesome . Only things I didn’t like was the strong smell of **** and cigarette smoke throughout the place. It would seep through our door. Also the people they allow wondering around at night doesn’t feel safe . Our last night we had a horrible neighbor going in and out , slamming the doors till 3 AM probably about 60 times. We were by the office so I’m not sure how they allowed them to be doing all that after 10. Just the some of the people they allow there are up to no good. Otherwise it gets the job done. Not sure if I will be staying there again though.
Pulled the medium sized fridge from the wall and there were beetles and dust bunnies underneath the fridge. Not clean.
Was here for work for 2 weeks and received no housekeeping meth users are running the property and around the parking lot begging for money and rides. Unsafe environment wouldn’t recommend to my worse enemy
Room review
The room was clean and the beds were comfortable. It took 2 days for management to fix the tv.
Run down
Hotel seemed very run down. Bathroom door wouldn’t close because the humidity in the room swelled the door. The beds were comfy though.
Upon entering the room, there was an odor that I had to turn the air conditioner on to get rid of. The door to the room was warped so you had to push it to get it to close and when trying to engage the lock you had to push on the closed door to get it to line up with the hole in the wall so it would lock. The bath towels looked like they'd been used for the past 30 years. The fan in the bathroom ran but it did nothing to stop the mirror from steaming up during a shower. When you flushed the toilet, there was a continuous whine until the tank filled. The smoke detector started beeping saying the battery was low and had to be replaced. I could not get the TV to work. I always thought that Wyndham was a good brand but this experience has soured me on the brand. I would be embarrassed to include this hotel in the Wyndham family.
NOPE
30 year old smoking room turned into a non-smoking room...leaking ceiling in the bathroom was going on all night (drip, drip...)...I could go on...