Night Manager on Monday, Nov 10 was a gem. My room however was beyond dirty, but I was so tired I didn't care.
LOL.
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酒店回复: I apologize that your stay did not meet your expectations. We are starting to renovate here. But that is still no excuse for your room not to be cleaned.I hope you will give us another try.
1.0分
其他
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They put us in the wrong room they put us on the third floor with three flights of stairs with two queen beds and we booked a bottom floor with one queen bed we both have really bad backs
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酒店回复: I apologize that your stay was not what you expected. I will let my staff know to leave better notes on guest request. Hopefully, that will solve the issue. Thank you for bringing it to my attention
2.0分
其他
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The room was stained and dirty and the mini fridge had its guts ripped out. It took almost 20 minutes to get checked in (they were slow the last time I stayed there too). I mentioned that I’m disabled and they still put me on the third floor with no elevator service. The card-lock doors didn’t lock and were open for just anyone to walk in. Two times was enough, I’ll never stay here again!
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酒店回复: I am sorry that your stay did not meet you expectations. We are in the process of upgrading this location. Again I truly apologize for any inconveniences this may have caused.
3.0分
其他
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I’ve stayed a couple times. It’s a decent hotel for the price. Beds are comfty and it seems pretty thoroughly clean. It’s an older building so a little outdated . Breakfast are good enough to hold you over to a brunch. Service is always awesome . Only things I didn’t like was the strong smell of **** and cigarette smoke throughout the place. It would seep through our door. Also the people they allow wondering around at night doesn’t feel safe . Our last night we had a horrible neighbor going in and out , slamming the doors till 3 AM probably about 60 times. We were by the office so I’m not sure how they allowed them to be doing all that after 10. Just the some of the people they allow there are up to no good. Otherwise it gets the job done. Not sure if I will be staying there again though.
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酒店回复: Thank you for your feedback. I am so sorry that your stay did not meet your expectations this time. We are in the process of updating the rooms and common areas to our hotel. We will be weeding out the bad and keeping the good so to speak. I have heard your concerns and I have address them to the proper departments. I do hope you give us another try. If you had called the front desk they would have taken care your neighbor on the last night. Again, I truly apologize that your stay did not meet your expectations.
4.0分
情侣出游
Pulled the medium sized fridge from the wall and there were beetles and dust bunnies underneath the fridge. Not clean.
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酒店回复: I am sorry that this happened to you. I will be informing my housekeeping crew that they need to do better when cleaning the rooms. Again I apologize
2.0分
商务出差
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Was here for work for 2 weeks and received no housekeeping meth users are running the property and around the parking lot begging for money and rides. Unsafe environment wouldn’t recommend to my worse enemy
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酒店回复: We do not have meth user running the property. They are subject to random drug testing. I do apologize that your room did not receive housekeeping your entire stay. I will be following up with housekeeping on this.
4.0分
商务出差
Room review
The room was clean and the beds were comfortable. It took 2 days for management to fix the tv.
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酒店回复: Thank you for your response. I will be looking into why it took so long to fix your television issue. It shouldn't even take a day.
3.0分
其他
Run down
Hotel seemed very run down. Bathroom door wouldn’t close because the humidity in the room swelled the door. The beds were comfy though.
前台的工作人员非常友善，甚至祝我生日快乐！尽管早餐区正在装修，但一切仍然干净又安静，真的非常贴心。
我入住时，房间里还有上一个客人没扔掉的垃圾。
Night Manager on Monday, Nov 10 was a gem. My room however was beyond dirty, but I was so tired I didn't care.
LOL.
They put us in the wrong room they put us on the third floor with three flights of stairs with two queen beds and we booked a bottom floor with one queen bed we both have really bad backs
The room was stained and dirty and the mini fridge had its guts ripped out. It took almost 20 minutes to get checked in (they were slow the last time I stayed there too). I mentioned that I’m disabled and they still put me on the third floor with no elevator service. The card-lock doors didn’t lock and were open for just anyone to walk in. Two times was enough, I’ll never stay here again!
I’ve stayed a couple times. It’s a decent hotel for the price. Beds are comfty and it seems pretty thoroughly clean. It’s an older building so a little outdated . Breakfast are good enough to hold you over to a brunch. Service is always awesome . Only things I didn’t like was the strong smell of **** and cigarette smoke throughout the place. It would seep through our door. Also the people they allow wondering around at night doesn’t feel safe . Our last night we had a horrible neighbor going in and out , slamming the doors till 3 AM probably about 60 times. We were by the office so I’m not sure how they allowed them to be doing all that after 10. Just the some of the people they allow there are up to no good. Otherwise it gets the job done. Not sure if I will be staying there again though.
Pulled the medium sized fridge from the wall and there were beetles and dust bunnies underneath the fridge. Not clean.
Was here for work for 2 weeks and received no housekeeping meth users are running the property and around the parking lot begging for money and rides. Unsafe environment wouldn’t recommend to my worse enemy
Room review
The room was clean and the beds were comfortable. It took 2 days for management to fix the tv.
Run down
Hotel seemed very run down. Bathroom door wouldn’t close because the humidity in the room swelled the door. The beds were comfy though.