酒店回复: Hello Sergio,Thank you for your feedback regarding the cleanliness during your stay. We take all comments seriously as they help us improve our services. Your observations will be shared with the appropriate team for review. We appreciate you bringing this to our attention and hope your future travels are more enjoyable.
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Our night was horrible because we couldn't sleep well, because loud music from other guests, and noise. We should know in advance about that activity that was going to be held in those rooms. We won't never be back to this hotel.
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酒店回复: Hello Ramon,Thank you for sharing your feedback regarding your recent stay. We understand that noise disturbances can significantly impact your experience. Our team strives to provide a comfortable environment for all our guests, and we appreciate your insights regarding the need for advance notifications about events. Your comments will be valuable as we assess our processes to enhance future guest experiences. We wish you the best in your future travels.
房间狭小且陈旧。我们的电视没有信号，酒店工作人员也修不好。所以，我们入住期间电视机都没法用。第二天早上我们要去看一场体育赛事。我问自助早餐的工作人员，如果我们把两个儿子的水瓶里的水加满（他们的水瓶里已经装了五分之四的冰和水），他们能不能在自助早餐时加满一壶水。自助早餐的那位女士对此很不礼貌，因为我猜想她加水很不方便。而且，我们几乎没喝水，所以她根本不需要往自助早餐的水壶里加水。前台的工作人员很友好，也很专业。我们经常旅行。考虑到房间又小又陈旧，我对这个价格感到很惊讶。我们不推荐这家酒店。
他们没有退还我的押金，那个人说需要 5 到 7 个工作日，而实际上只是一晚，我和丈夫去看完音乐会后只睡了几个小时。
我开车从佛蒙特州赶来乘坐自动火车。车程10个小时，我只需要找个地方过夜。但一路上喊叫、噪音和警笛声，我根本找不到地方睡觉。多花点钱，还是换个地方住吧！房间很脏，地板上、墙上、浴室里，甚至电视遥控器上都有污渍。走廊里弥漫着一股难闻的气味。楼梯和走廊里的地毯上到处都是碎屑……面包屑、纸张、灰烬。我家门口的走廊里发生了争吵，我试图打电话给前台，但电话打不通。外面整晚都在喊叫。我住在这里真是个错误，千万不要重蹈覆辙！
房间脏兮兮、脏兮兮、黏糊糊的，但你不会失望的。最多也就是一星级酒店，而且这间一星级酒店既不明亮也不干净。真恶心~
床垫和枕头一点都不舒服。
隔音很差，噪音很大。
浴室新闻，非常喜欢
这是一家不错的酒店，因为它非常经济。
前台不专业，不知道如何对待客户。
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Our night was horrible because we couldn't sleep well, because loud music from other guests, and noise. We should know in advance about that activity that was going to be held in those rooms. We won't never be back to this hotel.