酒店回复: Dear Danielle, Thank you for sharing your feedback. While we are happy to learn about the positive aspects of your stay, we are sorry to hear about the issues you encountered, from cleanliness to the condition of the furnishings. Your comments have been noted and will be shared with our team to ensure that proper maintenance and deep cleaning procedures are reinforced. We appreciate you bringing these matters to our attention and hope to provide a significantly improved experience in the future.Sincerely,Hotel Management
The room had a terrible stench of cigarette and grass. I asked the front desk for something for the smell and they we not able to accommodate another room or air freshener. We had to buy our own air freshener just to be able to tolerate the smell. The pool access was not working and all the lounge chairs were terribly damaged that they were unusable. The room for the most part was clean but the bed was super uncomfortable and the pillows were just flat with no filling at all.
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酒店回复: Dear Lisa, Thank you for sharing your experience. We sincerely apologize for the issues you encountered, including the odors, uncomfortable bedding, and concerns about the pool area, as this falls short of the standard we strive to provide. We understand how these challenges impacted your stay and regret the inconvenience caused. Your feedback has been shared with our team to address these areas and enhance both comfort and amenities for our guests. While we acknowledge the limitations during your visit, we hope you will consider giving us another opportunity in the future to provide a cleaner, more comfortable, and enjoyable stay that better reflects the quality we strive to deliver.Sincerely,Hotel Management
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customer service was excalent but i request handicap did not recieve. Could not take a shower and the walk to the room was long and painful. The TV in the bedroom did not work and we are both tv eatchers at night. Made the beginning of the trip awful.
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酒店回复: Dear Gwen, Thank you for sharing your feedback. We are pleased to hear that our team provided excellent service, but we sincerely apologize that your accommodations did not meet your accessibility needs and that equipment issues affected your stay. We understand how these challenges made the start of your trip frustrating, and your comments have been shared with our team to ensure improvements are made. We hope you might consider staying with us again in the future so we can provide a more comfortable, accessible, and enjoyable experience that better reflects the standards we strive to maintain.Sincerely,Hotel Management
比较旧。早餐一般。离机场近就是方便。附近也有商场。方便很多。
我不会再住这里了。
服务员态度挺好的，周边购物也还算方便，走12分钟路程有个小超市里面能买肉买菜等日常生活用品，回酒店自己做饭吃，就是周边没有椅子，缺点就是周边散步连一个坐的地方都没有。整体感觉还不错。
Tampa 机场对外除非租车，交通比较不方便，此饭店离机场非常近，价位相对便宜，适合早班飞机旅客，但若讲究些可考虑评价好点的三星以上饭店
一般
接待和停车都不错。让我担心的是房间里的气味，房间里的沙发上弥漫着香烟味。家具很旧，晚上浴室里有几只蟑螂，其中一只还爬到了床上！如果能换上新家具，清洁地毯、沙发和床的时候能更得心应手就好了！
Hot mess express
我最初住的酒店房间简直恶心透了。他们想给我安排一个房间，结果发现另外两个房间也没打扫。因为我不打算住在那里，所以不得不另订一家酒店。第一个房间的工作人员说“这里发生了一些可疑的事情”，唯一值得庆幸的是前台人员非常理解我。
非常好
我们在办理入住时得到了 Fabiana 的优质服务，她提供了所有必要的信息，并帮助我们准备了必要的物品，以便更好地为一位在沙发床上睡觉的客人提供方便。
泳池区域有待改善
Probably won’t stay there again
The room had a terrible stench of cigarette and grass. I asked the front desk for something for the smell and they we not able to accommodate another room or air freshener. We had to buy our own air freshener just to be able to tolerate the smell. The pool access was not working and all the lounge chairs were terribly damaged that they were unusable. The room for the most part was clean but the bed was super uncomfortable and the pillows were just flat with no filling at all.
customer service was excalent but i request handicap did not recieve. Could not take a shower and the walk to the room was long and painful. The TV in the bedroom did not work and we are both tv eatchers at night. Made the beginning of the trip awful.