酒店回复: Thank you for the perfect score! We look forward to welcoming you back in the future!
5.0分
其他
原文
翻译提供方：Google
卓越！
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酒店回复: Thank you for the perfect rating! We are glad you enjoyed your stay and hope to see you again!
1.0分
其他
Room was filthy from towels to sheets to walls to shower. Hotel has a nasty smell along with the rooms are smelly as well.
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酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced with cleanliness and odors during your stay. This is far from the standards we strive to uphold, and we understand how disappointing this must have been.Please know that we are addressing your concerns with our housekeeping team to ensure this is corrected immediately. We would appreciate the opportunity to speak with you directly so we can make this right and restore your confidence in us. If you are willing, please contact me at the hotel at your convenience.Thank you again for bringing this to our attention.
2.0分
其他
We had a nice stay, but my remarks are just that the building is starting to look and smell old.
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酒店回复: Thank you for sharing your feedback. We’re glad you had a nice stay overall and appreciate your honest comments about the building. We’re continuously working on updates and improvements to ensure a fresh and comfortable environment for all our guests. We hope you’ll consider staying with us again in the future to see our progress.
2.0分
其他
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Accommodations poor, staff excellent
The room had a very strong smell from the moment we came in. The beds were very uncomfortable. And part way through our stay, they started ripping up carpet in the building, in front of our room, leaving the floor sticky. I previously stayed here before Christmas last year and loved it, which is why I recommended and booked this stay. I was very disappointed in the accommodations, however, the bright part was the staff. Everyone was very kind and friendly.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear that this stay didn’t meet the expectations set by your previous visit. We appreciate your kind words about our staff and will be sure to share them with the team. Your comments regarding the room condition and maintenance work have been noted so we can address these concerns and improve future stays. We hope you’ll consider giving us another chance to provide the experience you remember.
2.0分
其他
Breakfast was good. My room stunk like a solvent trying to cover up for pets or smoking.
I will never stay here again.
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酒店回复: Thank you for sharing your feedback with us. While we’re happy to know you enjoyed the breakfast, we’re truly sorry for the odor you experienced in your room. This is not the impression we want to leave with our guests, and your comments will be addressed with our housekeeping team right away. We appreciate you letting us know so we can work to improve.
2.0分
其他
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Not a quiet room
The walls and floors are paper thin. I could even hear the person in the next room cleaning his throat, and EVERY step the occupants above me took.
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酒店回复: Thank you for your feedback. We’re truly sorry to hear that noise from other rooms disrupted your stay. We understand how important a quiet environment is for our guests and will review ways to improve soundproofing and room placement whenever possible. We appreciate you bringing this to our attention.
4.0分
情侣出游
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Very comfortable bed, relatively clean except the carpet. Easy and efficient check in/check out. Good breakfast options with clean eating area. Would recommend.
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酒店回复: Thank you for your feedback! We’re glad you found the bed comfortable, check-in/check-out smooth, and breakfast enjoyable. We’ll be sure to take a closer look at the carpets to improve the overall experience. We appreciate your recommendation and hope to welcome you back soon!
3.0分
其他
Our room smelled musty and wet. However front staff was very nice, breakfast was great. The pet area was wonderful!
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you enjoyed our friendly staff, breakfast, and pet area, but we’re sorry the room odor took away from your overall comfort. We’ll make sure this is addressed so future stays are more enjoyable. We appreciate your comments and hope to welcome you back.
一家非常基础的酒店。离机场很近，很方便。如果我再来迈诺特地区，会再次预订。
优质服务
卓越！
Room was filthy from towels to sheets to walls to shower. Hotel has a nasty smell along with the rooms are smelly as well.
We had a nice stay, but my remarks are just that the building is starting to look and smell old.
Accommodations poor, staff excellent
The room had a very strong smell from the moment we came in. The beds were very uncomfortable. And part way through our stay, they started ripping up carpet in the building, in front of our room, leaving the floor sticky. I previously stayed here before Christmas last year and loved it, which is why I recommended and booked this stay. I was very disappointed in the accommodations, however, the bright part was the staff. Everyone was very kind and friendly.
Breakfast was good. My room stunk like a solvent trying to cover up for pets or smoking.
I will never stay here again.
Not a quiet room
The walls and floors are paper thin. I could even hear the person in the next room cleaning his throat, and EVERY step the occupants above me took.
Very comfortable bed, relatively clean except the carpet. Easy and efficient check in/check out. Good breakfast options with clean eating area. Would recommend.
Our room smelled musty and wet. However front staff was very nice, breakfast was great. The pet area was wonderful!