酒店回复: Hello Alondra,Sentimos mucho escuchar que su experiencia no cumpli con sus expectativas. Apreciamos sus comentarios y los tendremos en cuenta para futuras mejoras en nuestras instalaciones. Esperamos que en su prxima visita podamos brindarle una experiencia mís satisfactoria.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都对得起价格😶
3.0分
其他
原文
翻译提供方：Google
美好的
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酒店回复: Hello Lorenzo,We appreciate your feedback and regret to hear your experience fell short. We value all guest comments and aim to improve our services. Kindly reach out to our management for further assistance in addressing your concerns. Thank you for staying with us, and we hope to welcome you back in the future.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hello Lenier Josu,We appreciate you taking the time to provide us with your feedback and we regret to hear that your experience did not meet your expectations. Your comments will be shared with the team to continually improve our services. We hope to have the opportunity to welcome you back in the future for a better stay.
1.0分
情侣出游
I booked thru ******* had a booking number and when I got there I had no reservations-had to drive Bach home .terrible experience !
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酒店回复: Hello Roy,Thank you for sharing your feedback regarding your recent experience. We are sorry to hear about the issues you faced with your reservation. Our team strives to ensure all bookings are handled smoothly, and we appreciate your input as it helps us improve our services. Please feel free to reach out to our management team with any further details, as they would be best suited to assist you. Your experience matters to us, and we hope to serve you better in the future.
1.0分
其他
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Don’t stay here
So I booked a hotel for my mother who was traveling. Unfortunately she had a medical emergency at 6 AM and was rushed to the hospital by ambulance. She was released from the hospital got an Uber and went back to the hotel by 10 AM. Checkout is at 11, yet the owners of the property thought it wise to go ahead and check her out since she went to the hospital, and essentially “checked out”. They throw away her toiletries that she had paid for. I think this is absolutely despicable. I don’t care if somebody leaves the property by ambulance, they are a hotel guest until 11 AM. You shorted her, you stole her belongings, and just treated her with the utmost disrespect.
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酒店回复: Hello Debra,We appreciate your feedback, and we're truly sorry to hear about your mother's recent experience. Our team prioritizes guest care and comfort, and it is unfortunate that the circumstances around her situation led to confusion. We take all guest comments seriously and will ensure that your concerns are noted. Please reach out to management directly if you'd like to discuss this matter further. Thank you for sharing your thoughts.
1.0分
其他
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I really don’t know where to start about this property. We checked in late about 10:30 PM. The first thing is the toilet didn’t work the second thing once we went to take a shower. All the towels were stained did not look clean the next morning we went to the front, asked for another room and explained it to them that we were having trouble with the toilet The second room was better. It just had been remodeled, but the light fixture in the bathroom was wired together with black electrical tape and they didn’t clean the room very good once I went to take a shower. I looked on the shower curtain and there was a used dirty washcloth hung over the shower curtain needed to say we will not be back in as far as I’m concerned Wyndham needs to be notified, it looks bad for their property. Another thing the management of the hotel was very unresponsive. We asked for a clean towels and an extra pillow and they were very rude, but they did give them to us.
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酒店回复: Hello Leslie,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay, particularly regarding the cleanliness and maintenance of your accommodations. Your concerns about the responsiveness of our team have been noted, and we will ensure that this is addressed for future guest experiences. We appreciate your insights and hope you will consider sharing them with our management team, as they help us improve our services. Your comfort and satisfaction are important to us.
4.0分
其他
Breakfast
The stay was great! But was did appointed with the breakfast just waffles and cereal,could use more varieties for breakfast
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酒店回复: Hello Emanuel,Thank you for your feedback regarding breakfast options. We're pleased to hear you enjoyed your stay overall. We appreciate your suggestion about expanding our breakfast variety, and we will certainly consider it as we continuously strive to improve our offerings for future guests. Thank you for sharing your experience with us.
1.0分
商务出差
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Was welcomed with black hair stuck to shower wall, shower curtain installed wrong so it didn’t close.
Carpets in hallway torn and dirty.
Flooring in room broken.
Hall smelled like cat pee and I could hear a cat yowling intermittently.
Appears that family who owns/runs this lives here and they were just randomly loitering around property.
They were resurfacing the parking lot so I was awakened by pounding on the door telling me to move my car.
I was sick during this visit or I would have checked out and gone somewhere else.
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酒店回复: Hello Diana, Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously and appreciate your insights, as they help inform our ongoing improvements to the property. It’s important for us to provide a comfortable environment, and we regret that your experience fell short of expectations due to various issues you encountered. Your input will be reviewed to ensure we are consistently meeting our guests' needs.
进门就一股印度味，本来很好的一个酒店品牌 就被印度人毁了，床单都是脏渍，可惜…………
这个地方一点也不和谐，地毯很脏，酒店应该有的基本设施也没有，只是一个有床和浴室的房间！
一切都对得起价格😶
美好的
好的
I booked thru ******* had a booking number and when I got there I had no reservations-had to drive Bach home .terrible experience !
Don’t stay here
So I booked a hotel for my mother who was traveling. Unfortunately she had a medical emergency at 6 AM and was rushed to the hospital by ambulance. She was released from the hospital got an Uber and went back to the hotel by 10 AM. Checkout is at 11, yet the owners of the property thought it wise to go ahead and check her out since she went to the hospital, and essentially “checked out”. They throw away her toiletries that she had paid for. I think this is absolutely despicable. I don’t care if somebody leaves the property by ambulance, they are a hotel guest until 11 AM. You shorted her, you stole her belongings, and just treated her with the utmost disrespect.
I really don’t know where to start about this property. We checked in late about 10:30 PM. The first thing is the toilet didn’t work the second thing once we went to take a shower. All the towels were stained did not look clean the next morning we went to the front, asked for another room and explained it to them that we were having trouble with the toilet The second room was better. It just had been remodeled, but the light fixture in the bathroom was wired together with black electrical tape and they didn’t clean the room very good once I went to take a shower. I looked on the shower curtain and there was a used dirty washcloth hung over the shower curtain needed to say we will not be back in as far as I’m concerned Wyndham needs to be notified, it looks bad for their property. Another thing the management of the hotel was very unresponsive. We asked for a clean towels and an extra pillow and they were very rude, but they did give them to us.
Breakfast
The stay was great! But was did appointed with the breakfast just waffles and cereal,could use more varieties for breakfast
Was welcomed with black hair stuck to shower wall, shower curtain installed wrong so it didn’t close.
Carpets in hallway torn and dirty.
Flooring in room broken.
Hall smelled like cat pee and I could hear a cat yowling intermittently.
Appears that family who owns/runs this lives here and they were just randomly loitering around property.
They were resurfacing the parking lot so I was awakened by pounding on the door telling me to move my car.
I was sick during this visit or I would have checked out and gone somewhere else.