酒店回复: Dear ******* Member, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued *******.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
4.0分
其他
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Room was perfect, clean and fresh. Front desk person was polite and cheerful. Inside hotel was nice and welcoming.
My only concern was that the sidewalks/parking lot had not been cleared from the recent snow so there was a very thick layer of ice that was slippery and hard to walk/drive on.
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酒店回复: Dear ******* Member, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued ******* member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
3.0分
情侣出游
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Clean, good value. We stayed in the suite with a separate sitting area & TV, which was nice. There was a small gym, but sufficient in that all I was looking for was a treadmill. Bed & pillows were not very comfortable. Breakfast was good with hot eggs, and a good selection of other options. A solid 3 star hotel.
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酒店回复: Dear ******* Member, We would like to thank you for taking the time to complete our online survey. Feedback from our ******* members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.
3.0分
商务出差
My tv just didn’t work when I checked in and it took the next afternoon before coming to fix it. Not sure if the next shift was notified.
5.0分
其他
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Front staff at check in was very friendly and very good at what she did. Room was very comfortable and clean. Shower was the only disappointment. Very cheap and weak spray.
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酒店回复: Dear ******* Member,We would like to thank you for taking the time to complete our online survey. Feedback from our ******* Member is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.
4.0分
家庭亲子
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The staff was very courteous, the room was not spotless in fact I had to ask for a different room because of the bed, the smell of mold and mildew. The staff was very accommodating, addressed the issues immediately and changed rooms for me. The breakfast was good and the pool and exercise room was nice.
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酒店回复: Dear ******* Member,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Champaign North, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued ******* member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
5.0分
其他
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Sparkling clean room, great mattress, very quiet, nice breakfast with healthy options. Especially appreciated the kind and efficient staff and option for later checkout without a fee, as we experienced a freak vehicle breakdown upon our arrival at the hotel and it took the shop time to fix it. Everyone was so cheerful and accommodating! Thank you!
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酒店回复: Dear ******* Member,We would like to thank you for taking the time to complete our online survey. Feedback from our ******* members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.
干净卫生床舒服，早餐很丰富
酒店很干净整洁，员工服务也很好，没有遇到任何问题。我会推荐给所有人。
价格不是很便宜，但是和客栈差不多了。当你进入楼梯和走廊时，你就能闻到古老建筑的宜人气味。位置还不错，附近有餐馆和超市，但是设施不是很好，工作人员也不是很友好。不建议。
好的
Room was perfect, clean and fresh. Front desk person was polite and cheerful. Inside hotel was nice and welcoming.
My only concern was that the sidewalks/parking lot had not been cleared from the recent snow so there was a very thick layer of ice that was slippery and hard to walk/drive on.
Clean, good value. We stayed in the suite with a separate sitting area & TV, which was nice. There was a small gym, but sufficient in that all I was looking for was a treadmill. Bed & pillows were not very comfortable. Breakfast was good with hot eggs, and a good selection of other options. A solid 3 star hotel.
My tv just didn’t work when I checked in and it took the next afternoon before coming to fix it. Not sure if the next shift was notified.
Front staff at check in was very friendly and very good at what she did. Room was very comfortable and clean. Shower was the only disappointment. Very cheap and weak spray.
The staff was very courteous, the room was not spotless in fact I had to ask for a different room because of the bed, the smell of mold and mildew. The staff was very accommodating, addressed the issues immediately and changed rooms for me. The breakfast was good and the pool and exercise room was nice.
Sparkling clean room, great mattress, very quiet, nice breakfast with healthy options. Especially appreciated the kind and efficient staff and option for later checkout without a fee, as we experienced a freak vehicle breakdown upon our arrival at the hotel and it took the shop time to fix it. Everyone was so cheerful and accommodating! Thank you!