This was my third stay at Westgate Painted Mountain in Mesa Arizona and I'm planning another stay here in a couple of months. I absolutely love the place. The facility is beyond any expectations and the staff are incomparable. The manager, Esteban, reflects the great customer service that Westgate is known for as do all of his staff! I would recommend this place in a heartbeat to anyone traveling to the Mesa area
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酒店回复: Thank you very much for your rating on the Westgate Painted Mountain Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support
5.0分
其他
Very clean and had all the necessities. Love the spacious bathroom and really appreciated the fixed jet tub.
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酒店回复: Thank you very much for your rating on the Westgate Painted Mountain Golf Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support
3.0分
情侣出游
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The room was clean and the bed comfy. The ceiling fan was extremely loud (bearing noise) and the TV cable service you use is horrible. No TV guide, more commercials than shows (really, I timed them). Heck, Live TV has better options and less comercials than the cable provider you use. As a "resort" I would of expected better.
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酒店回复: Hi!We’re glad the room felt clean and the bed was comfortable, and we’re sorry the rest of the experience didn’t match that. We hope this unpleasant experience does not discourage you from visiting Westgate Resorts in the future. Best Wishes, Social Media Support
2.0分
其他
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There was a large plastic tote left right outside the door to my Villa that had a used trash bag sitting on top of it that was not tied or sealed properly and some of the trash from the bag was scattered around on top of the tote and on the ground right outside the door. It was really disgusting especially because the trash bag was clear and you could see everything that had been disposed of. There were also a couple of small towels laying there that looked to have been used as rags to clean something up. It was really gross. The sad part about it was I immediately went to the front desk and notified them of this disgusting mess right outside the door and the following day when leaving to check out , nothing had been touched, the whole gross disgusting mess was still sitting right out my door. I wouldn’t stay there again.
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酒店回复: We appreciate you taking the time to share this with us at Westgate Painted Mountain Golf Resort. We sincerely apologize for the condition you encountered outside your villa. This is certainly not the standard we strive for our guests to experience, and we understand how disappointing that must have been. Thank you for bringing these details to our attention. We hope to welcome you back in the future for a stay that exceeds expectations.Kind Regards,Social Media Support.
5.0分
其他
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Everything was amazing!!!! Had the 1 bedroom villa. Staff was friendly in every situation. Room was spotless and had everything my 2 kids ams i needed plus... the grounds and amenities are awesome. Keeps kids and parents busy without having to go anywhere. I can't wait to go back and to stay at more of there properties!!! Thank you for an amazing experience.
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酒店回复: Thanks for visiting the Westgate Painted Mountain Golf Resort. We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support
3.0分
其他
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The suite was nice and large. The property is clean and comfortable. They say they have a business center but they do not, they have a printer w low ink and a computer mounted into the wall in front of the front desk.
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酒店回复: Hi!Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the spacious suite and found the property clean and comfortable. We’re sorry for any confusion regarding our business center and appreciate you bringing this to our attention. Your comments will be used as we work to improve the overall guest experience. We hope you’ll visit us again so we can provide an even better stay.Kind regards,Social Media Support
5.0分
家庭亲子
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Staff was amazing, very clean, pool beautiful, loved having a full kitchen, location was great. Was there for a sports tournament so easy to find a grocery store, close to many restaurants, easy drive to Apache trail and Superstition Mountains.
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酒店回复: We appreciate your rating on the Westgate Painted Mountain Golf Resort. We are so glad to know you had a great stay and that your vacation exceeded your expectations. We hope to welcome you back in the very near future. Best Wishes,Social Media Support
4.0分
其他
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The property was clean and well maintained. Rooms are comfortable but the bed was not. Our room needed a better mattress. It would have been nice to be able to have drinks at the pool. Great restaurant next store. Opened for breakfast, lunch and dinner. Golf course looked nice. Would consider staying again.
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酒店回复: Hi!Thank you for taking the time to share your feedback. We’re happy to hear you enjoyed the clean, well-maintained property and the amenities nearby. We’re sorry to learn that the mattress didn’t meet your comfort expectations, and we appreciate you bringing that to our attention. We hope you’ll consider visiting again so we can provide an even more enjoyable stay.Kind regards,Social Media Support
5.0分
其他
I really enjoyed my stay. Everyone was helpful. The Italian restaurant next door was fantastic! Would stay again!
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酒店回复: Thanks for visiting the Westgate Painted Mountain Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support
5.0分
其他
Everything was fine! Staff was excellent and the place is well maintained.. the property is lovely!
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酒店回复: Thank you for choosing the Westgate Painted Mountain Golf Resort! We appreciate you taking a moment to rate your stay. We are glad it was excellent. Best Wishes,Social Media Support
This was my third stay at Westgate Painted Mountain in Mesa Arizona and I'm planning another stay here in a couple of months. I absolutely love the place. The facility is beyond any expectations and the staff are incomparable. The manager, Esteban, reflects the great customer service that Westgate is known for as do all of his staff! I would recommend this place in a heartbeat to anyone traveling to the Mesa area
Very clean and had all the necessities. Love the spacious bathroom and really appreciated the fixed jet tub.
The room was clean and the bed comfy. The ceiling fan was extremely loud (bearing noise) and the TV cable service you use is horrible. No TV guide, more commercials than shows (really, I timed them). Heck, Live TV has better options and less comercials than the cable provider you use. As a "resort" I would of expected better.
There was a large plastic tote left right outside the door to my Villa that had a used trash bag sitting on top of it that was not tied or sealed properly and some of the trash from the bag was scattered around on top of the tote and on the ground right outside the door. It was really disgusting especially because the trash bag was clear and you could see everything that had been disposed of. There were also a couple of small towels laying there that looked to have been used as rags to clean something up. It was really gross. The sad part about it was I immediately went to the front desk and notified them of this disgusting mess right outside the door and the following day when leaving to check out , nothing had been touched, the whole gross disgusting mess was still sitting right out my door. I wouldn’t stay there again.
Everything was amazing!!!! Had the 1 bedroom villa. Staff was friendly in every situation. Room was spotless and had everything my 2 kids ams i needed plus... the grounds and amenities are awesome. Keeps kids and parents busy without having to go anywhere. I can't wait to go back and to stay at more of there properties!!! Thank you for an amazing experience.
The suite was nice and large. The property is clean and comfortable. They say they have a business center but they do not, they have a printer w low ink and a computer mounted into the wall in front of the front desk.
Staff was amazing, very clean, pool beautiful, loved having a full kitchen, location was great. Was there for a sports tournament so easy to find a grocery store, close to many restaurants, easy drive to Apache trail and Superstition Mountains.
The property was clean and well maintained. Rooms are comfortable but the bed was not. Our room needed a better mattress. It would have been nice to be able to have drinks at the pool. Great restaurant next store. Opened for breakfast, lunch and dinner. Golf course looked nice. Would consider staying again.
I really enjoyed my stay. Everyone was helpful. The Italian restaurant next door was fantastic! Would stay again!
Everything was fine! Staff was excellent and the place is well maintained.. the property is lovely!