酒店回复: ¡¡Gracias por alojarte con nosotros y dejarnos una amable encuesta!!
5.0分
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酒店回复: Thank you so much for the kind words!! We look forward to seeing you again sometime soon!!
5.0分
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翻译提供方：Google
非常好的休息的地方
5.0分
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翻译提供方：Google
好的
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酒店回复: Dear Shiare, Thank you for your feedback. While we appreciate you taking the time to share your thoughts, we are sorry to hear that your experience did not fully meet your expectations. If there are any specific areas where we can improve or additional services you would like to see, please don't hesitate to let us know. Your satisfaction is important to us, and we look forward to welcoming you back in Extended Stay America to provide an even better experience next time!Sincerely,Hotel Management
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The room was NOT CLEAN - but the front desk was happy to provide me with the supplies to clean it myself...WHAT? I am talking with the mana
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酒店回复: Thank you for staying with us. We apologize for the inconvenience that you experienced while you were here, however, thank you for bringing this to our attention so we can use this as a learning experience for our staff to get better. Again, thank you for staying with us while you were in town.
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Plenty of parking. Room staff needs to realize when people are still in room and not barge in before 11 am.
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酒店回复: Dear Robin, Thank you for sharing your feedback and for noting the convenience of our parking availability. We sincerely apologize for the disturbance you experienced and understand how important privacy and comfort are during your stay. Your comments have been shared with our team to improve communication and ensure better respect for guest schedules moving forward. We genuinely value your input and hope to welcome you back for a more seamless and enjoyable visit in the future.Sincerely,Hotel Management
1.0分
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The first room that was given to me smelled really bad like pts and smoke had pizza on the bottom of the night stand and a cheeseburger in the refrigerator th second room bathroom so and tub had hair in them the tub had a ring around it unfortunately the location was the only positive thing that was good. After my room was already paid for and not refundable I was told to pay 100.00 deposit
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酒店回复: Dear Trina,Thank you for sharing your experience. We sincerely apologize for the condition of your rooms and the frustration you experienced with the deposit, as this falls far short of the level of cleanliness and service we strive to provide. We understand how upsetting it must have been to encounter these issues after a long day and regret the inconvenience caused. Your feedback is valuable in helping our team improve housekeeping standards and clarify policies to enhance the overall guest experience. We hope you might consider giving us another opportunity to provide a cleaner, more comfortable, and better-prepared stay that meets your expectations.Sincerely,Hotel Management
我是一名旅行护士，我很喜欢Extended Stay酒店离我的工作地点很近。Tessi和Sharon总是非常乐于助人，我每次去她们都尽力帮忙。
如果需要帮助，工作人员会提供便利。
挺好的。
位置好，价格合理。
出色地
非常好的休息的地方
好的
The room was NOT CLEAN - but the front desk was happy to provide me with the supplies to clean it myself...WHAT? I am talking with the mana
Plenty of parking. Room staff needs to realize when people are still in room and not barge in before 11 am.
The first room that was given to me smelled really bad like pts and smoke had pizza on the bottom of the night stand and a cheeseburger in the refrigerator th second room bathroom so and tub had hair in them the tub had a ring around it unfortunately the location was the only positive thing that was good. After my room was already paid for and not refundable I was told to pay 100.00 deposit