酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the discomfort you encountered during your stay. While we are in the process of refurbishing our property to improve our guest rooms, it’s clear we fell short in ensuring your room met our cleanliness and maintenance standards. We also apologize for any odors and the issues with the bathtub and water pressure. Your comments have been shared with our team so we can address these concerns immediately. We appreciate you bringing this to our attention and regret that we did not have the opportunity to make things right during your visit.
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet expectations, and we sincerely apologize for the inconveniences you experienced.We’re currently addressing the door alignment issues and will ensure that maintenance follows up on all rooms to prevent further disturbances. We're also investigating the air conditioning and water pressure concerns you've mentioned—your input helps us identify and resolve such issues more efficiently.Cleanliness and comfort are top priorities for us, and we're disappointed to learn that your room fell short in these areas. We’ve shared your comments with our housekeeping and maintenance teams for immediate attention and improvement. We genuinely appreciate your candid feedback and hope you'll consider giving us another opportunity in the future to provide a more pleasant experience.
酒店回复: Thank you for sharing your feedback. We’re glad to hear that your check-in experience was smooth and that the hallway floors were clean. We do apologize for the concerns you mentioned regarding our cleaning tools, bed condition, and room doors. Your comments are important to us, and we’ll be addressing these areas with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your observations and hope we’ll have the opportunity to provide you with a more comfortable and reassuring stay in the future.
1.0分
其他
The tub was dirty asf & they could only accommodate me a two bed room for a 20 dollar deposit? That doesn’t make sense to me.
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酒店回复: We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. Cleanliness and clear communication are very important to us, and we regret that we fell short in this instance. We’ll be reviewing this situation with our team to ensure it doesn’t happen again. Please reach out to our front desk or management directly so we can make things right.
5.0分
其他
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Room was good, they keep the AC on cool for you thats for sure!! Great location for us to get to my daughter while dropping her off at college. Definitely a good place we would stay at again on a return visit.
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酒店回复: Thank you for sharing your experience! We're so happy to hear the room met your expectations and that the AC kept you cool. It's great to know our location was convenient for your visit to your daughter. We'd be thrilled to welcome you back anytime you’re in the area. Safe travels, and we look forward to seeing you again!
2.0分
其他
2 out of 5
Not so good. Place is run down. One of our rooms smelled like smoke. The pics are mid leading I would stay clear of this one.
酒店回复: Thank you for your feedback. We truly appreciate your business.
4.0分
情侣出游
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The hotel was convenient for us to travel back n forth to our relatives houses. It was in an area where stores and restaurants were available and easy access to them. Staff was pleasant enough but hotel needs some repairs. We were in a non smoking room but you could still smell smoke in the hallways. Coffee, tea was provided in the lobby area but had to keep asking staff to bring out hot water or make fresh coffee. It really wasn’t looked after properly
The room was reasonable in size and shower was in good condition. Did not run out of hot water at all Tv in the room is starting to go with visible shadows showing on the screen and blurriness. Not clear or sharp contrast
We had two queen beds. My bed was not comfortable at all. It was very hard and kept rolling into the middle.
All in all, I give it a 7 out of 10 rating
酒店回复: Thank you for your feedback. We truly appreciate your business.
4.0分
其他
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4 nights is a long time without a visit from housekeeping. Next week I’ll be sure and request it at least once. Otherwise, the place is not bad at all for the price. I’m satisfied enough to book it again for another week.
酒店回复: Thank you for your feedback. We truly appreciate your business.
本次入住体验可谓喜忧参半。酒店最大的亮点是地理位置极其便利，周边交通发达，无论是商务出行还是休闲游览都非常方便。然而，在细节方面确实存在一些不尽如人意的地方。
首先，客房的卫生状况只能算是一般水平，未能达到预期的整洁标准，有些角落的清洁可以更细致些。设施配置上显得有些“尴尬”：房间内配备了冰箱，这很实用，但却没有微波炉，想加热食物变得很不方便；同样，咖啡机是有的，可偏偏没有提供咖啡，让这个设备成了摆设，期待能配套提供。
最影响睡眠质量的是空调运行时噪音非常明显，夜间会对休息造成干扰。希望酒店能在维护和物品配备上多加用心。
总结来说，如果非常看重地理位置，并且对夜间噪音不敏感，可以考虑这里。但若追求舒适的睡眠环境和完善的设施体验，可能就需要再权衡一下了。
房间陈旧，而且以前是吸烟房，令人恶心。
房间正在翻新。
为了掩盖房间里的臭味（可能是吸烟房被油漆覆盖了），空调开到最大。浴缸损坏了，水压也很低。
不会再住这里，尤其是带孩子。
我们本来以为拖着行李到房间后可以强颜欢笑，但没抱怨真是个错误。
照片比实际好太多了
可惜的是，照片看起来更好。门框装不上，所以得用力关上（显然其他房间也有同样的问题，一大早就走廊里门开始砰砰地关上）。空调声音太大，我们以为身处龙卷风之中。淋浴喷头只有一半的水流，水压很低。地板很脏，所以不想光脚走。两张床中有一张很糟糕——凹凸不平，而且很软。早餐也很糟糕。
这点小事很重要。
前台很乐于助人。我们打不开电视，而且我睡觉时喜欢电视里的噪音。我知道我可以用手机，而且会用，我们只是想让他们知道，这样我就不用付费了。那位女士过来解决了这个问题，但她真正想做的是给我们换了一间房，并确保我们也住得通。总的来说，两晚的住宿体验很棒。
入住体验很棒，走廊里的地板很干净，但看到用来擦地板的拖把，却发现它非常脏！床也很旧，磨损严重。房间的门看起来很脆弱，而且不是金属的，不太安全。
The tub was dirty asf & they could only accommodate me a two bed room for a 20 dollar deposit? That doesn’t make sense to me.
Room was good, they keep the AC on cool for you thats for sure!! Great location for us to get to my daughter while dropping her off at college. Definitely a good place we would stay at again on a return visit.
2 out of 5
Not so good. Place is run down. One of our rooms smelled like smoke. The pics are mid leading I would stay clear of this one.
The hotel was convenient for us to travel back n forth to our relatives houses. It was in an area where stores and restaurants were available and easy access to them. Staff was pleasant enough but hotel needs some repairs. We were in a non smoking room but you could still smell smoke in the hallways. Coffee, tea was provided in the lobby area but had to keep asking staff to bring out hot water or make fresh coffee. It really wasn’t looked after properly
The room was reasonable in size and shower was in good condition. Did not run out of hot water at all Tv in the room is starting to go with visible shadows showing on the screen and blurriness. Not clear or sharp contrast
We had two queen beds. My bed was not comfortable at all. It was very hard and kept rolling into the middle.
All in all, I give it a 7 out of 10 rating
4 nights is a long time without a visit from housekeeping. Next week I’ll be sure and request it at least once. Otherwise, the place is not bad at all for the price. I’m satisfied enough to book it again for another week.