酒店回复: Hello Theresa, We are sorry to hear about your experience at Comfort Inn Arcata California. We appreciate your feedback and will share your comments with the team for improvements. Your comfort and satisfaction are important to us, and we apologize for any inconvenience you encountered. We value your input as it helps us enhance our guest experience.
5.0分
其他
原文
翻译提供方：Google
舒适、干净，位置优越
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酒店回复: Hello rigoberto,Thank you for your feedback! We're glad to hear that you found your stay comfortable, clean, and ideally located. Your observations are valuable to us as we strive to provide a pleasant experience for our guests. We hope to welcome you back in the future for another enjoyable stay.
3.0分
其他
The breakfast options less. Crowded for breakfast. Only one waffle maker. People long waiting fot waffle making.
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酒店回复: Hello Joby,We appreciate your feedback regarding the breakfast experience. We always strive to provide a variety of options and a smooth process for our guests. Your comments about the crowding and wait times for the waffle maker will be shared with our team for consideration. We aim to enhance the experience for all our guests in the future, and your input is invaluable in that process. Thank you for sharing your thoughts.
5.0分
朋友出游
This was a great find. Everyone was friendly. The Black Bear Diner was a great find twi doors up.
We ended up staying an extra night as it was so enjoyable
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酒店回复: Hello Gregory,Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay and found the local dining options appealing. It’s great to know that our staff contributed to your enjoyable experience. We hope to welcome you back for another memorable visit in the future.
4.0分
其他
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Everything was great except breakfast help. They were on the the whole time we were there each day. We stayed four nights and had breakfast each morning, actually listening to her yelling at someone.
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酒店回复: Hello Christie,Thank you for sharing your feedback about your recent stay. We are pleased to hear that you enjoyed your overall experience with us. We appreciate your comments regarding the breakfast service, and we will certainly pass your concerns along to management for their attention. Your insights help us improve our guest experience, and we hope to welcome you back in the future for an even better stay.
5.0分
家庭亲子
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Exactly what I needed for an overnight stop after a long day in the Redwoods. Easy access to highway and restaurants, but quiet. Fast, efficient check-in. Clean rooms. Breakfast was acceptable.
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酒店回复: Hello Shaibal,Thank you for sharing your experience with us. It's great to hear that you found our location convenient and enjoyed the clean rooms and efficient check-in. We appreciate your feedback about breakfast and will consider it for future improvements. We hope to welcome you back during your next trip to the area for another restful stay.
5.0分
情侣出游
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The. Breakfast in the morning was good and had eggs, potatoes & sausage, waffles, fruit, cereal, pastries, juice, & coffee. Inside the lobby was a large container of water with lemon’s for guests. Everything was clean and the rooms were clean. My only complaint is the mattress is hard.
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酒店回复: Hello MELANIE,Thank you for your feedback regarding your recent stay. We’re glad to hear you enjoyed the breakfast selection and found the lobby facilities appealing. We appreciate your comments about the mattress, as guest comfort is important to us. Your insights will help guide our ongoing improvements for future stays. We hope you'll consider visiting us again.
4.0分
其他
The staff was very friendly and helpful. The area around the hotel seemed a little dangerous lots of homeless people wandering around.
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酒店回复: Hello Rob,Thank you for your feedback regarding your experience with our staff. We take pride in our team's friendliness and their commitment to guest service. The safety of our guests is important to us, and we understand that the surrounding area can impact your stay. Your comments will be taken into consideration as we continue to assess the neighborhood dynamics. We hope you enjoyed other aspects of your visit.
1.0分
家庭亲子
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There were stains on the sheets and blankets, there was a hole in the wall, had no allergy information on the breakfast stuff and staff never seemed to be available to ask questions. There were no bed bugs. The water was gross. I expect my deposit back after that whole debacle.
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酒店回复: Hello Emma,Thank you for taking the time to share your feedback. We appreciate your observations regarding the cleanliness and condition of the room, as well as the availability of staff. Your comments are valuable in helping us improve our services. For any questions regarding your deposit, please reach out to management directly, and they will be happy to assist you further.
5.0分
朋友出游
Clean rooms. Breakfast was a usual grab and go with some hot options. Had a pool that was clean.
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酒店回复: Hello T William,Thank you for sharing your feedback on your recent stay. We're pleased to hear that you enjoyed our clean rooms, breakfast options, and the pool facilities. Your comments are valuable to us and help enhance the experience we provide to our guests. We hope you choose to stay with us again in the future to create more memorable moments.
糟糕透了
我于2025年2月28日入住加州阿卡塔的Comfort Inn酒店，热水浴缸里的喷射器坏了。我刚开了将近500英里，正好在找热水浴缸。酒店告诉我那里有热水浴缸，我需要喷射器来按摩背部。卧室里的电视每隔五分钟就会被某种HDMI语音识别广告遮住一半屏幕，我不知道是什么。他们说下午3点会把泳池加热，但从下午6点开始，水还是很冷，我们甚至不能游泳。我再也不会住Comfort Inn酒店了。
舒适、干净，位置优越
The breakfast options less. Crowded for breakfast. Only one waffle maker. People long waiting fot waffle making.
This was a great find. Everyone was friendly. The Black Bear Diner was a great find twi doors up.
We ended up staying an extra night as it was so enjoyable
Everything was great except breakfast help. They were on the the whole time we were there each day. We stayed four nights and had breakfast each morning, actually listening to her yelling at someone.
Exactly what I needed for an overnight stop after a long day in the Redwoods. Easy access to highway and restaurants, but quiet. Fast, efficient check-in. Clean rooms. Breakfast was acceptable.
The. Breakfast in the morning was good and had eggs, potatoes & sausage, waffles, fruit, cereal, pastries, juice, & coffee. Inside the lobby was a large container of water with lemon’s for guests. Everything was clean and the rooms were clean. My only complaint is the mattress is hard.
The staff was very friendly and helpful. The area around the hotel seemed a little dangerous lots of homeless people wandering around.
There were stains on the sheets and blankets, there was a hole in the wall, had no allergy information on the breakfast stuff and staff never seemed to be available to ask questions. There were no bed bugs. The water was gross. I expect my deposit back after that whole debacle.
Clean rooms. Breakfast was a usual grab and go with some hot options. Had a pool that was clean.