酒店回复: Hello rigoberto,Thank you for your feedback! We're glad to hear that you found your stay comfortable, clean, and ideally located. Your observations are valuable to us as we strive to provide a pleasant experience for our guests. We hope to welcome you back in the future for another enjoyable stay.
2.0分
其他
The "fitness center" is a treadmill and a broken Bowflex (rusty to the point of being unusable).
The internet has a parental control lock.
Not worth the price.
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酒店回复: Hello Robert,Thank you for sharing your feedback about your recent stay. We appreciate you bringing the condition of the fitness center and internet access to our attention. Your comments are valuable as they help us to evaluate our amenities and services. We encourage you to reach out directly to management with any specific concerns regarding your experience. Thank you for your input, and we hope to improve for future guests.
3.0分
家庭亲子
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Staff are Courteous . Clean room and bathroom. The sofa bed is terrible. Would not recommend to go for sofa bed option, just get 2 queen bed, if you need four person staying.
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酒店回复: Hello Nil,Thank you for your feedback regarding your recent stay. We're delighted to hear that you found our staff courteous and enjoyed the cleanliness of your room. Your suggestion about the sofa bed is appreciated and will be noted for future considerations. We hope your overall experience was positive and that you’ll consider staying with us again in the future.
4.0分
商务出差
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Hotel was centrally located for my work and food options on my trip. Staff was friendly, room was clean and shower worked well. Sink water pressure was pretty bad and bed was fairly comfortable.
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酒店回复: Hello Andrew,Thank you for your feedback about your recent stay. We're pleased to hear you enjoyed our central location and found our staff friendly. Your comments regarding the sink water pressure and bed comfort are appreciated, as they help us understand where improvements can be made. We hope to provide an even better experience for you on your next visit.
5.0分
朋友出游
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Staff was very helpful. I was an hour and a half away when I realized I had left my purse in the room when I checked out. I called and they found it and held it for me until I could go back the next day.
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酒店回复: Hello Miranda,Thank you for sharing your positive experience regarding our staff's helpfulness in retrieving your purse. We strive to provide attentive service and it's great to hear that our team was able to assist you promptly. We appreciate your understanding and hope your next stay with us exceeds your expectations. Thank you for choosing our hotel.
3.0分
其他
The breakfast options less. Crowded for breakfast. Only one waffle maker. People long waiting fot waffle making.
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酒店回复: Hello Joby,We appreciate your feedback regarding the breakfast experience. We always strive to provide a variety of options and a smooth process for our guests. Your comments about the crowding and wait times for the waffle maker will be shared with our team for consideration. We aim to enhance the experience for all our guests in the future, and your input is invaluable in that process. Thank you for sharing your thoughts.
5.0分
朋友出游
This was a great find. Everyone was friendly. The Black Bear Diner was a great find twi doors up.
We ended up staying an extra night as it was so enjoyable
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酒店回复: Hello Gregory,Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay and found the local dining options appealing. It’s great to know that our staff contributed to your enjoyable experience. We hope to welcome you back for another memorable visit in the future.
4.0分
其他
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Everything was great except breakfast help. They were on the the whole time we were there each day. We stayed four nights and had breakfast each morning, actually listening to her yelling at someone.
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酒店回复: Hello Christie,Thank you for sharing your feedback about your recent stay. We are pleased to hear that you enjoyed your overall experience with us. We appreciate your comments regarding the breakfast service, and we will certainly pass your concerns along to management for their attention. Your insights help us improve our guest experience, and we hope to welcome you back in the future for an even better stay.
5.0分
家庭亲子
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Exactly what I needed for an overnight stop after a long day in the Redwoods. Easy access to highway and restaurants, but quiet. Fast, efficient check-in. Clean rooms. Breakfast was acceptable.
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酒店回复: Hello Shaibal,Thank you for sharing your experience with us. It's great to hear that you found our location convenient and enjoyed the clean rooms and efficient check-in. We appreciate your feedback about breakfast and will consider it for future improvements. We hope to welcome you back during your next trip to the area for another restful stay.
5.0分
情侣出游
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The. Breakfast in the morning was good and had eggs, potatoes & sausage, waffles, fruit, cereal, pastries, juice, & coffee. Inside the lobby was a large container of water with lemon’s for guests. Everything was clean and the rooms were clean. My only complaint is the mattress is hard.
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酒店回复: Hello MELANIE,Thank you for your feedback regarding your recent stay. We’re glad to hear you enjoyed the breakfast selection and found the lobby facilities appealing. We appreciate your comments about the mattress, as guest comfort is important to us. Your insights will help guide our ongoing improvements for future stays. We hope you'll consider visiting us again.
舒适、干净，位置优越
The "fitness center" is a treadmill and a broken Bowflex (rusty to the point of being unusable).
The internet has a parental control lock.
Not worth the price.
Staff are Courteous . Clean room and bathroom. The sofa bed is terrible. Would not recommend to go for sofa bed option, just get 2 queen bed, if you need four person staying.
Hotel was centrally located for my work and food options on my trip. Staff was friendly, room was clean and shower worked well. Sink water pressure was pretty bad and bed was fairly comfortable.
Staff was very helpful. I was an hour and a half away when I realized I had left my purse in the room when I checked out. I called and they found it and held it for me until I could go back the next day.
The breakfast options less. Crowded for breakfast. Only one waffle maker. People long waiting fot waffle making.
This was a great find. Everyone was friendly. The Black Bear Diner was a great find twi doors up.
We ended up staying an extra night as it was so enjoyable
Everything was great except breakfast help. They were on the the whole time we were there each day. We stayed four nights and had breakfast each morning, actually listening to her yelling at someone.
Exactly what I needed for an overnight stop after a long day in the Redwoods. Easy access to highway and restaurants, but quiet. Fast, efficient check-in. Clean rooms. Breakfast was acceptable.
The. Breakfast in the morning was good and had eggs, potatoes & sausage, waffles, fruit, cereal, pastries, juice, & coffee. Inside the lobby was a large container of water with lemon’s for guests. Everything was clean and the rooms were clean. My only complaint is the mattress is hard.