酒店回复: dear odilon sorry for the inconvenience. you have stayed 6 days at this property. never brought the tv issue. its a smart tv but direct tv are installed where you can watch the television services. yes the housekeeping is given every other day. if you want house keeping everyday please let us know or if you ever need anything please stop at Front desk. we do have full hot breakfast i will address this issue. sorry for the inconvenience.
1.0分
其他
原文
翻译提供方：Google
那里非常臭，毛巾非常脏，上面还有头发。
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酒店回复: Dear HISAYUKI,Thank you for sharing your experience. Your feedback regarding the room odor and the condition of the towels is important, as cleanliness and freshness are fundamental to a comfortable stay. Comments such as yours guide us in reinforcing attention to detail and ensuring that every guest receives the standard of quality expected. We remain focused on maintaining a clean and welcoming environment and truly value your perspective as we continue to improve.Sincerely, Hotel Manager
2.0分
商务出差
原文
翻译提供方：Google
Veloz y 预期标准
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酒店回复: Dear Oscar,Thanks for sharing your feedback. We're sorry to see your low rating and would like to understand more about what didn’t meet your expectations. If there's anything specific we can improve on for your next visit, please let us know — we're always aiming to do better.Sincerely, Hotel Manager
3.0分
情侣出游
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THe room AQ/C unit seemed to not be able to remove any of the moisture from the room, the bathroom exhaust fan did not work, so when taking a shower made the room worse
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酒店回复: Dear Paul,Thank you for providing your feedback. We appreciate you noting the concern with the air conditioning and bathroom ventilation. Comfort and proper room conditions are very important to us, and your comments highlight areas where closer attention is needed. Your perspective will help guide improvements so that future stays are more enjoyable.Sincerely, Hotel Manager
4.0分
其他
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Comfortable Room
They need to clean a little bit better. There was hair stuck to the bathroom door that grossed me out. The bed was comfortable and I loved having 6 pillows.
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酒店回复: Dear Sarah,Thank you for your review and rating. We are glad to hear that you found the room comfortable, appreciated the quality of the bed, and enjoyed having plenty of pillows. Your note regarding the bathroom cleanliness is important, and feedback like this helps us ensure closer attention to detail. We remain focused on providing both comfort and a well-kept environment so every guest feels fully at ease during their stay. We value your perspective greatly.Sincerely, Hotel Manager
4.0分
其他
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Nice, better than ratef
Stayed here for early morning appointment the next day at DuPont Hospital. Great proximity to the hospital and Speedway and various restaurants. Easy access. Parking lot well maintained. Interior in common areas clean and no odors. Well maintained. Did not use inside pool but appears clean. Room very clean. Everything works as expected. Staff friendly and accommodating. Only issue is hallway was very hot. Yes hot outside but expected cooler interior. Room hot upon entry but air conditioning worked well once adjusted.
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酒店回复: Dear Timothy,Thank you for your thoughtful review. We are pleased to hear you enjoyed the hotel’s convenient location near DuPont Hospital, Speedway, and local restaurants, as well as the clean and well-maintained environment throughout the property. It is great to know your room was comfortable and that our staff was friendly and accommodating. Your note about the hallway temperature is helpful, and we will keep it in mind as we work on guest comfort. We look forward to welcoming you again.Sincerely, Hotel Manager
3.0分
其他
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Close location but not excellent
The hotel was really close to the hospital that a loved one was at and that was why we stayed there. The shower rod needed some real maintenance, picture shown below. Our air conditioner in the room sounded like it was on its last leg. My kids found clumps of hair in the pool when swimming, which they stopped after finding that. Small breakfast selection, eggs, sausage, bagels and a couple cereals. Overall, I would go somewhere if we are ever back in that area.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We are glad to know the hotel’s proximity to the hospital was convenient during your visit. Your comments regarding maintenance, air conditioning, pool cleanliness, and breakfast variety have been shared with our management team for immediate review. We understand the importance of providing a comfortable and well-maintained environment for families and will work to enhance these areas. Your input is appreciated as we continue improving our guest experience.Sincerely, Hotel Manager
非常安静
长途旅行中的一个打尖酒店，酒店的设施有点古老陈旧，其他的方面还算是可以吧，毕竟价格比较实惠，性价比还行。
有点失望，地毯太脏了，感觉很不舒服。幸好我带了居家拖鞋。酒店设施也有些老旧了。不过前台的小伙子人非常好。我下次还会考虑住这里，但希望他们在我来之前能把地毯清洁一下。
糟糕的选择
早餐水果选择很少
房间里的网络无法使用
智能电视无法工作
无法打开房间的钥匙
他们不是每天打扫房间，只是每隔一天打扫一次，而且位置离市中心很远
接待很差
那里非常臭，毛巾非常脏，上面还有头发。
Veloz y 预期标准
THe room AQ/C unit seemed to not be able to remove any of the moisture from the room, the bathroom exhaust fan did not work, so when taking a shower made the room worse
Comfortable Room
They need to clean a little bit better. There was hair stuck to the bathroom door that grossed me out. The bed was comfortable and I loved having 6 pillows.
Nice, better than ratef
Stayed here for early morning appointment the next day at DuPont Hospital. Great proximity to the hospital and Speedway and various restaurants. Easy access. Parking lot well maintained. Interior in common areas clean and no odors. Well maintained. Did not use inside pool but appears clean. Room very clean. Everything works as expected. Staff friendly and accommodating. Only issue is hallway was very hot. Yes hot outside but expected cooler interior. Room hot upon entry but air conditioning worked well once adjusted.
Close location but not excellent
The hotel was really close to the hospital that a loved one was at and that was why we stayed there. The shower rod needed some real maintenance, picture shown below. Our air conditioner in the room sounded like it was on its last leg. My kids found clumps of hair in the pool when swimming, which they stopped after finding that. Small breakfast selection, eggs, sausage, bagels and a couple cereals. Overall, I would go somewhere if we are ever back in that area.