酒店回复: Hi Maria, thank you for the review. We hope to see you again on your next trip to Yuma.
5.0分
其他
I like Monica she's great!!! and never a dull moment on the property
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酒店回复: Hi Leana,Thank you for taking the time to write a Review,Wishing you safe travel on the road ahead.
5.0分
其他
It was safe and it was quiet however I did reserve it because it said it had a hot tub on the website and it's been down for 2 years when I asked
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酒店回复: Hi Virginia, Thank you for your feedback. We're sorry to hear that not everything was as you expected. We can understand how this situation frustrated you, and we are deeply sorry it took place. Please accept our apology for our shortcomings. Wishing you safe travels on the road ahead.
1.0分
其他
The property was extremely in bad shape. Was staying for three nights I canceled the two.
Do NO T STAY HERE
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酒店回复: Hi Ron, Thank you for your feedback. We're sorry to hear that not everything was as you expected. Please accept our apology for our shortcomings. Wishing you safe travels on the road ahead.
3.0分
情侣出游
Room was ok, bath very old, the pool area is nice but the pool was dirty cant take a bath
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酒店回复: Hi Anja, Thank you for notifying us of your recent experience. We're very sorry for the aspects of your stay that were unpleasant. We appreciate you making us aware of this and we wish you all the best as your journey continues. We hope to have the opportunity to serve you in the future. Again, Thank You for your comments
1.0分
其他
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There was a party in the next room, played music until 6 am, there was random knocking and honking, girls yelling. Locks not working, card keys had to be placed in slot 6 plus times before it opened. Sheets were dirty.
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酒店回复: We apologize for the issues you encountered with your room on your recent stay with us, as we do not want to do anything that does not represent the level of hospitality we aim for. We regret that we missed the mark. Thank you for taking the time to let us know where we let you down. If your travels bring you back our way, we wish to serve you again and provide the courteous service you expect and deserve.
2.0分
其他
This is by far one of the worst hotels I've stayed at. It was convenient, but dirty, I don't recommend this hotel to anyone.
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酒店回复: Hi Richard, We apologize for the issues you encountered with your room on your recent stay with us. We regret that we missed the mark. We will review our housekeeping processes and make the necessary changes. We do not want to do anything that does not represent the level of hospitality we aim for. Thank you for taking the time to let us know where we let you down. We wish you all the best as your journey continues.
5.0分
其他
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friendly staff rooms was clean bed was really comfortable i slept so good ac was cold this place really surprised me i will definitely stay again. walking distance from alot of stores. it best to walk in the day yuma foot traffic is bad the room was at a great price i would had stayed longer if i could i travel alot this definitely one of my favorite stays
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酒店回复: Hi Gregory, Thanks for staying with us during your visit to Yuma and Thank You for taking the time to write a review. We wish you all the best as your journey continues.
4.0分
其他
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Nice Layout, but Decaying
Overall for an older cheaper motel, it was good. I liked the comfort of the bed and the layout of the room. Having a larger tv, microwave, and refrigerator was very convenient. Unfortunately, the facility is showing ware, and the place is not fixed too well. The shower was plumbed backwards. If I had not waited for the shower to get warm before I went in I may have had a freezing shower or been scalded. They really need to fix that!
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酒店回复: Hi Sandra, You gave us a lot to work on, with some things we are doing okay on, but a lot of things we should be doing better on. We will work to correct the issues your raised. We hope you will give us chance to get things right on your next trip to Yuma. Thank you for commenting and letting us know where we need to improve. See you next time.
3.0分
其他
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The one day during the week I didn’t need to set my alarm I was woken by housekeeping. Our room was right next to the laundry and we were woken by people outside our room both days.
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酒店回复: We apologize for the issues you encountered with your room on your recent stay with us. We regret that we missed the mark. Thank you for taking the time to let us know where we let you down. If your travels bring you back our way, we wish to serve you again and provide the courteous service you expect and deserve.
嗯，接待处的年轻人非常友好。
I like Monica she's great!!! and never a dull moment on the property
It was safe and it was quiet however I did reserve it because it said it had a hot tub on the website and it's been down for 2 years when I asked
The property was extremely in bad shape. Was staying for three nights I canceled the two.
Do NO T STAY HERE
Room was ok, bath very old, the pool area is nice but the pool was dirty cant take a bath
There was a party in the next room, played music until 6 am, there was random knocking and honking, girls yelling. Locks not working, card keys had to be placed in slot 6 plus times before it opened. Sheets were dirty.
This is by far one of the worst hotels I've stayed at. It was convenient, but dirty, I don't recommend this hotel to anyone.
friendly staff rooms was clean bed was really comfortable i slept so good ac was cold this place really surprised me i will definitely stay again. walking distance from alot of stores. it best to walk in the day yuma foot traffic is bad the room was at a great price i would had stayed longer if i could i travel alot this definitely one of my favorite stays
Nice Layout, but Decaying
Overall for an older cheaper motel, it was good. I liked the comfort of the bed and the layout of the room. Having a larger tv, microwave, and refrigerator was very convenient. Unfortunately, the facility is showing ware, and the place is not fixed too well. The shower was plumbed backwards. If I had not waited for the shower to get warm before I went in I may have had a freezing shower or been scalded. They really need to fix that!
The one day during the week I didn’t need to set my alarm I was woken by housekeeping. Our room was right next to the laundry and we were woken by people outside our room both days.